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Lion freezes after quitting an application...

Problem: after quitting an application (either by command-Q, menu, or in-app close dialog) the comp freezes: cursor disappears, video display locks, but music and volume controls still work. This seems to happen with any program occasionally, but most often with iPhoto.


Frequency: 1-5x / day


Back story: I purchased a 17" MacBook Pro with Snow Leopard in July, upgraded to Lion in August, and ever since when quitting a program the computer will occasionally lockup. As stated above, the cursor disappears, the video display locks but audio keeps running and is even controllable via the keyboard (function verified by audio, obviously, as the display is locked). This happens most often with iPhoto, but has happened at least once with all programs used. It does not matter whether the program is quit via command-Q, File/Quit, or an in-app dialog. To correct the problem the computer must be forced to reboot via holding down the power button.


This is very annoying. Any one else experience this or similar? If so, any solutions?


Many thanks.

MacBook Pro, Mac OS X (10.7.1)

Posted on Sep 4, 2011 9:25 PM

Reply
45 replies

Oct 29, 2011 6:47 PM in response to Kalkin84

I have been having the same problem since I moved to Lion: random freeze, mainly when quitting an app, any app, from any state; sometimes nothing but Activity Monitor running.


I did a complete clean install of Lion, nothing was imported, everything was installed anew.


I have upgraded the RAM to 8GB=> same problem and I did a nighlty run of memory check.


I have upgraded to latest EFI: same problem.


So far I have no clue as to what is causing this

Oct 29, 2011 7:14 PM in response to charles44

Well, first, I didn't wanna replace it either... trust me, and I didn't think it was a problem with a logic board, like you said, it sounds hard to prove, yeah, i crash, send me a new board.


but what I did do was a few things.


1) i proved it to the apple genius center - TWICE.. by taking it in and literally making it crash On the spot, just by launching 100 apps and quitting them over and over.


i made a apple script in automator that just launches like 30 apps, then there is a automater command that is Quit all applications.


so i did that, boom! 1 out of 5 or 10 and it crashes...


we swapped the ram, same thing, swapped the hard drive, same thing. full format, reinstall of lion, brand new user, been on for 2 minutes, boom, same thing..


so it wasn't hard in my case to prove that something was wrong with my mac.


then. after the logic board.. no crashes, i've been using this mac for 8 hours a day since the logic board swap and i have had 0 crashes ever since..


the apple guy on 1800sosapple thought it was probably the graphics card, but with a logicboard swap you end up replacing EVERYTHING, cpu, logicboard, gpu, wifi card, ethernet card, etc the whole internals... its essentially a new mac inside.


so thats my story, and i've never been happier using the mac with i know its not going to crash.


best of luck!


setup some tests and go through the troubleshooting issues and just document things with apple and the genius bar and they will replace things if you are under warranty / apple care.

Nov 5, 2011 6:31 PM in response to charles44

ok well i have it enabled and I haven't had the problem since I replaced my board..


there are hundreds of thousands of people who use automatic graphics switching and don't have a problem. if that was the actual issue then apple would know about it.. alot more people would be complaining.


what i suspect is your issue is your graphics card is damaged and by not causing it to switch it alleviates the issue. or something of the sort. but for me, i like being able to auto switch graphics cards on the fly and get more battery life and my computer runs cooler. etc..


also, your suggestion assumes its apples issue with software and it will magically fix itself, when in reality if your card IS damaged it will never work with automatic graphics switching and you are wasting precious time where you have a warranty and support (without apple care).

Nov 9, 2011 1:09 AM in response to Kalkin84

NO!


I have literally just updated my MBP after using my old one for 5 years or so.


Was so happy to receive it but now having this issue and have come on here hoping to read about the minor software update needed to fix it and you're saying it's a logic board replace?!


No way.


If this is the case, I'm really losing faith with Apple at the moment.

Nov 14, 2011 9:14 AM in response to Kalkin84

I am having this exact same problem. It usually happens when I quit Aperture 3, but it can really happen when quitting any application. Cursor dissappears, Force Quit doesn't work, and you have to hold the power button down to force shutdown. I hadn't noticed the volume control thing, but it just happened again and i tried the volume, and same thing - volume buttons work. weird.


I have a 2011 17" Macbook Pro w/8gb ram and a 750gb hd. Lion too...all software updates run as well. Very frustrating. It happens several times a day.


I just tried turning off graphics switching and it hasn't had a single problem yet.

Dec 28, 2011 5:52 AM in response to Kalkin84

Just wanted to update everyone here as I've had this issue when quitting applications and have posted previously in this thread.

About 2 months ago I switched off the automatic graphic switching and mine hasn't locked up upon quitting an application a SINGLE time since then.


There's absolutely no doubt in my mind that's the cause. Before I disabled that feature mine was hard locking up around 5 times a day.

Jan 23, 2012 1:41 PM in response to mrlou

working beautifully! Automatic Graphics Switching is enabled and I've never once had the problem ever since I replaced the board. I also added the 2 year apple care agreement, because this was the first mac i've ever owned where i've needed to replace something and I didn't want to deal with another problem over the next 2 years 🙂 I use it way too much to have a lemon.


Hope things work out for everyone else on here. especially those who decided not to get things fixed and instead just opted for one graphics card and not have the battery saving switch capability enabled, which is really nice and important to me, especially when out of the office and away from a plug.

Mar 23, 2012 4:44 PM in response to Brallan

Hi,


I've got the same problem with my MacBook Pro mid-2010 core i5, Lion 10.7.3 with graphic updade.


I've updated my ram from 4 to 8Gb because I read that Lion needed a lot of memory..

I've reinstall everything twice, one from Snow Leopard, and another one with Lion Recovery Partition.

I've test my mac with a clean install and even If I disabled the automatic graphic card switching, my computer freeze when I try to open an app, reentering in opened app, or closing one.


I've test my ram with memtest86, nothing found,

I've check my harddrive... nothing found.


I've installed gfxCardStatus and fix the card to use only the integreted. Everything seems ok. If i switch the card, I've got the freeze... so in my case, it's the graphic card switching I think...


I also read that Apple now replace the logic board when we goes to Apple Store... But I'm not sure at this moment.


I'll try to call them this week-end to arrange an appointment and try to get my logic board replaced.


Hope this will htlp someone...

Lion freezes after quitting an application...

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