FaceTime badge won't go away.

What everyone is seeing to this particular problem is the "Notification Badge app icon" for FaceTime, Not a missed call although it shows the same Red indicator as well.

All you need to do is go to system preferences->Notifications-> and scroll down to FaceTime. Look to the right of that and if your like me you uncheck the Badge App icon box and you should see that annoying red notification disappear.

Now I don't know if its a bug or a conflict with the new OS X El Capitan or other OS versions but this will fix that problem.

Let me know if this works for everyone.

OS X El Capitan Version 10.11.12

Same here, I HATE IT. !😠!

I just fixed this on mine, and I think this is what did it:

1) Quit Application

2) Right click on Facetime icon in dock

3) Click on "Show Recents" near the bottom

4) Screen should show dimmed desktop, clear of all app windows

5) Click anywhere and it should return to the previously occupied desktop, minus the missed call badge on the dock icon.

note: This is after I cleared the missed and recent calls in a furious frenzy, so I'm not sure if this will show other calls or missed ones if one hasn't cleared them yet, but in the future, I'll just keep all my missed calls and click the arrows for info on each one, perhaps I deleted the call without checking the info and the badge got stuck...

Anyway, hope this helps.

Had the exact same experience you described. All of the solutions I tried in this thread would work temporarily and come back after a reboot. However, here is what I tried that eventually worked:

1.) FaceTime > Preferences...

2.) Checked the box that said "Calls From iPhone"

3.) Below, it added the sentence, "These calls will use the Caller ID..." and it listed my daughter's phone number for some reason, even when above on the "You can be reached for FaceTime at:" section only had my contact info.

4.) Closed Preferences window.

5.) There were no recent video calls.

6.) HOWEVER! There were missing calls under the Audio section.

After clearing the Audio calls, it resolved the issue.

Hope it works for you. I know it can be maddening.

I couldn't get the suggested fix to work by just quiting FaceTime. However, it did work once I first turned FaceTime off (right click > Turn FaceTime Off) and then followed the steps starting at step 2. Best of luck!

I've got the same problem. There are no recent calls to clear when I right click on the icon. The method described above didn't clear the problem. I trashed the FaceTime prefs and restarted, and it *still* had a badge. I'm not sure what the solution is.

I think I found a fix. I cleared my entire recent list. Then I closed all my apps (double tap home button, holding the icons and pressing the red minus). After that I shut down the iPad (hold the power button for 3 seconds and slide the red bar). I wanted a few seconds and turned it back on and then the notification were gone along with all my recents. See if it works for all of you.

I Had this on my iPad Air. I've only recently activated FaceTime and had a badge of 6 missed calls when I had only tested the system once. I discovered that there were some missed items under Audio Calls that were missed calls before I even started using facetime. Once I cleared these (By clicking on each one) the badge icon finally went away.

Just thought I'd throw in my two cents. I had an issue with Facetime constantly showing a badge for missed calls, even though I cleared the recents list. This started happening after I upgraded from Yosemite to El Capitan. Some temporary fixes included killing the dock process in Finder, or by calling myself on Facetime. But every time I restarted, the badge would reappear. To me, that was a red flag that some file somewhere got messed up from the upgrade.

Out of frustration, I went through Library/Preferences, Library/Caches, Library/Containers, and Library/Application Support and deleted any folders that looked relevant to Facetime (or any folders that had not changed since the upgrade). Unfortunately I can't remember which folder was the offending one, because you have to restart in order for the changes to take effect. I was so relieved when I restarted and the badge was finally gone. Facetime has worked normally for me ever since, with no phantom calls missed. Hope this helps.

That worked, BUT now when I get another FaceTime call and I miss it, I won't get a badge. It's crazy that they haven't fixed this. I'm getting it in El Capitan on my MAC. It's not a problem on my IOsS devices.

This is what did it for me:

I deleted all my calls on the 'Video' tab in FaceTime. Then I chose the 'Audio' tab and there was a call still notified there. After deleting the call on the 'Audio' tab the badge was gone!

Interesting that this thread started 4 years ago and people, me included, are STILL having this issue.

iMac, running latest El Capitan, FaceTime red badge notification keeps coming back.

Deleted all calls, video and audio on iMac and on iPhone.

Tried running Terminal and killing dock.

Tried Activity Monitor and killing dock. Badge disappears but returns after a shutdown and restart.

Gone through Preferences in FaceTime and see nothing amiss.

I am lost for a solution. Any help appreciated.

Please try this if your serious about getting rid of that annoying red indicator it worked for me

What everyone is seeing to this particular problem is the "Notification Badge app icon" for FaceTime, Not a missed call although it shows the same Red indic

All you need to do is go to system preferences->Notifications-> and scroll down to FaceTime. Look to the right of that and if your like me you uncheck the Badge App icon box and you should see that annoying red notification disappear.

Now I don't know if its a bug or a conflict with the new OS X El Capitan or other OS versions but this will fix that problem.

Let me know if this works for everyone.

OS X El Capitan Version 10.11.12

As a follow up to solving this issue. I spent an hour on chat with an Apple support person who walked me thru many checks of settings. In the end, it was a safe mode restart that got rid of the false notification badge.

Hold the Shift Key down while powering up. When the Apple Logo appears with the progress bar at startup, release the shift key. This will start your Mac in Safe Mode. Only Apple programs will start. This apparently "resets" flags, markers and settings of some programs. In any event, the flag is now gone and rebooting in normal mode it was still gone. FaceTime works as intended now.

4 days later. It's baaaaaaaack!! Well that was short lived. The notification has returned. Tried SAFE MODE boot again but this time it stayed. I force quit dock and it disappeared , but after a normal boot up it is back again. I refuse to turn off Notifications in Preferences. Fix it APPLE!!!

Hello,

Slightly annoying issue. For me I had a very easy solution. Just placed a facetime call from my iphone to myself and dismissed that call on my MBP. Et voila, badge now disappeared.

No fuzz with terminal or removing prefs.

That said, don't know if it's working for you, but it did for me.

Rgds / Chris