FaceTime badge won't go away.

This was my issue. I had cleared all calls, the badge went away. Later the badge returned, but I still had no call log. The terminal command worked. Thank you!

Had the exact same experience you described. All of the solutions I tried in this thread would work temporarily and come back after a reboot. However, here is what I tried that eventually worked:

1.) FaceTime > Preferences...

2.) Checked the box that said "Calls From iPhone"

3.) Below, it added the sentence, "These calls will use the Caller ID..." and it listed my daughter's phone number for some reason, even when above on the "You can be reached for FaceTime at:" section only had my contact info.

4.) Closed Preferences window.

5.) There were no recent video calls.

6.) HOWEVER! There were missing calls under the Audio section.

After clearing the Audio calls, it resolved the issue.

Hope it works for you. I know it can be maddening.

Hello,

Slightly annoying issue. For me I had a very easy solution. Just placed a facetime call from my iphone to myself and dismissed that call on my MBP. Et voila, badge now disappeared.

No fuzz with terminal or removing prefs.

That said, don't know if it's working for you, but it did for me.

Rgds / Chris

Thank you. This helped me. I went to FaceTime and cleared missed calls, but the badge wouldn't go away. After your suggestion, I tapped audio, and there was a missed call. I deleted it and the badge was gone.

I had this problem on OSX and found this thread. It helped a lot, and I was able to fix the problem, but it wasn't super clear, and I thought I'd explain what I'd learned along the way.

Here's how I think I got to have the problem:

In Facetime preferences (Start the Facetime App, choose Facetime | Preferences from the menu), there's an checkbox labeled "Calls from iPhone". In the past, that box was checked. I think it was a default, though it's possible I checked it and don't remember. When that box was checked, every time I got a phone call on my iPhone, Facetime would start on my Mac and start ringing. I found that behavior annoying, so I unchecked the box. Great. No more phone ringing on my Mac. But, when I unchecked the box, I had a lot of missed calls logged on Facetime, because of all the calls that were routed through from my iPhone.

The badge count (the number in the red circle that appears on the Facetime icon in the dock) shows the number of missed calls that the user has yet to view in the Facetime app. And unchecking that box in Preferences hides all the calls that came from the iPhone when the box was checked. So I had a lot of missed calls that I had yet to view (hence the badge) and no way to view them, as with the box unchecked they were hidden.

Solution:

- Recheck "Calls from iPhone" in Facetime preferences

- Activate the main Facetime window and make sure Audio is chosen from the Audio/Video chooser.

- At this point, the badge count should disappear, as you've viewed those missed calls that were previously hidden. No need to click on them or anything; just having them displayed on the screen counts as viewing.

- Return to Facetime preferences and uncheck the "Calls from iPhone" box

Following this advice, I just "Removed from Recents" one call after the other and at some point, the badge went away.

I "Removed from Recents" one call after the other (right click on recents to get menu) and at some point the badge went away.

It worked perfectly for me. Thanks very much! It was driving me crazy.

I tried this and it did the trick. Very simple.