Did the Facebook App Update Kill My Phone?

Mine restarts every ten minutes as well. It has been about an hour now since it all started. I've downloaded iExplorer and its open. iTunes is as well. Trying to just wait it out. Did you get yours working?

Cannot believe an app update did this to the phone! I've had it cycle restart around 3 times now. Trying the itunes method as I type!

hey people! just continue waiting for it. i got itunes up and just waited. i waited for about an hour or so before the phone started working again!

Did your phone keep restarting? Mine restarts exactly every ten minutes. But never gets past the apple screen? Wondering if I should unplug it or leave it off for a while or something before I try to let it just sit and work itself out. Don't want to have to restore it.

Ok y'all: I don't know if it was just the waiting or what. I downloaded iExplorer and after a while of nothing I pressed refresh a few times. Then I closed and quit iTunes. My phone actually died while it was plugged in. I reopened iTunes. After a minute or so the phone came back on and is now showing up in both iTunes and iExplorer. It's even backing up as we speak. My phone was restarting every ten minutes, on the dot, for an hour and a half before it died. Hope this helps some of y'all.

Just leave it connected to ITunes on your computer. It will sync after 5-20 minutes. I was panicking too and it synced while I was reading this. No need to do a restore...

Mine was doing the same thing. Be patient. It's been doing that for almost 2 hours. I left it plugged in with iTunes and iExplorer open. I had given up and was going to bed. Less than 15 minutes later, I heard the "syncing" sound and it's now in progress. It's worth waiting it out and not having to restore.

Good luck...

Mine too. If only we had iCloud... 😝

I downloaded the facebook app and uninstalled it becausew it wasn't working. I restarted my phone and now it won't even turn on and it's making me really mad! I'm so annoyed that I can't sleep until it's fixed! And I don't have itunes on my computer because it's a 64bit.... Can someone help me please? It's been like this for like 40mins now....

(I have the Apple Iphone 4)

I updated the FB app because the older version FB wouldn't allow me to scroll to read posts.

Once I updated it...the FB app would not open so I had to delete it and resinstall it as per the insturctions in the app store.

Midway through the download my phone locked up and wouldn't respond to anything so I had to reset the phone. For 40 min the phone was stuck on the apple logo and finally turned back on.

I have redownloaded the FB app and it seems to be working fine!

Mine also crashed, thought I had bricked the phone, but after two resets it worked again, redownloaded facebook and all ok.

Hold power and main button until the logo appears then leave it.

God knows what it is doing for so long but eventually starts working again.

same thing happened here, unfortunately to restore the phone you have to erase and restore from itunes. To get off the apple screen you have to reset, by holding down the home and top button until it shuts off and the apple logo appears again let go of the top button while holding onto the home button until the disk plugging into itunes logo comes on. Then plug it into itunes and lose eveything since your last update, fortunately for my wife who has an iphone as well we wont be updating her facebook app.

@jasonfromfresno mate you'll mess your phone!! dont unpluge it.. btw how did you start the restore? did you dfu restore the iphone of just click restore on itunes? 🙂

This worked for me.

THANK YOU! I had tried this last night, but wasn't "patient" enough. Seriously, FB?!

Thankfully I came here last night before going totally insane. Plugging it into iTunes and letting it just sit there worked for whatever reason. I had to wait about 30 minutes but then I had that magical sound of the computer recognizing the iPhone. It then came back to life, but I wasn't done with my problem. I tried to reinstall the Facebook app and it did the same **** thing again, it locked up on "installing". So rather than wait this out, I deleted Facebook from iTunes entirely and resynced so it removed it from my phone. I then "purchased" Facebook right from iTunes on my PC and then synced again and it finally added it to my iPhone and I could use the app once I logged in again.

What a nightmare over one app.... And the ironic part is while all this was happening, Apple e-mailed me the tracking info for my iPhone 4S which just left Alaska and is due to arrive to me Friday!