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iOS 5 - iPad could not be restored

I've tried several times to update my iPad 2 to iOS 5.


It took forever to download the software. I updated iTunes to the latest version, rebooted the computer and went about updating my iPad.


After iTunes reported it was backing up my iPad, it attempted to restore the software but failed with the message "The iPad "Ezlivin's iPad" could not be restored. An internal error occurred."


***? What "internal error"?


I've tried this several times with the same failure message.


Next time why not give me a Blue Screen of Death with incomprehensible textual gibberish? It'll make as much sense....

MacPro, Mac OS X (10.6.8), 14GB RAM, 6G Mercury Extreme SSD

Posted on Oct 12, 2011 12:04 PM

Reply
98 replies

Oct 13, 2011 8:32 AM in response to getzsteady

getzsteady wrote:


2. Ensure your Firewall is OFF

Precisely!

After turning off the three firewalls my computer is hiding behind, I was able to install iOS 5 without a glitch.


Apparently Apple requires unhindered access to ports 80 and 443.

This is a pain in the neck, because my ISP (Internet Service Provider) closes ports 80 and 443 by default!

Oct 13, 2011 8:40 AM in response to Ezlivin

Hi,

I got the same error earlier today and found this solution on the web... it worked for me and now I have IOS5 on my ipad 2 🙂... Hope it helps...



1. Download the IOS 5 Firmware directly from Apple by clicking on the links below, save the file to your desktop:


iOS 5 IPSW Firmware Update Files




2. After downloading the desired firmware, you can shift-click (PC) or option-click (Mac) the "Update" button in iTunes. A file dialog will open and let you choose the downloaded ipsw-file from your desktop.


3. Proceed with the upgrade as usual.


4. If you get Error -3002 at this point, try to do a Restore, rather than an Upgrade - remember to shift-click (or option-click on a Mac).

Oct 13, 2011 6:21 PM in response to Ezlivin

I am having a similar issue, updated my i-pad 2 64g to ios5 and now I can't restore my data because of an error so I lost all my gaming profiles and work files... Who ever put up the update at apple is gonna be in the **** cause if I have lost all this stuff which I have spent hours doing and lots of money (and I am sure many of you are in the same spot) then I am gonna really be ****** and start complaining to the apple staff along with the hundreds of other angry users...

iOS 5 - iPad could not be restored

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