You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 5 Upgrade Bricked My iPhone 4 (Stuck in Recovery Mode)

I, like many others, kept getting "An internal error occurred" when trying to upgrade my iPhone 4 to iOS 5. Foolishly, I continued to hit the Update button and try again. It eventually led to my iPhone being in recovery mode. I am now unable to restore the phone due to the ongoing issues with Apple's servers and unable to use the phone because the failed upgrade process placed the phone in recovery mode.

Posted on Oct 12, 2011 2:15 PM

Reply
295 replies

Oct 12, 2011 3:48 PM in response to Joshua Blevins

A guy already posted this but it worked, phone has been in recovery mode for HOURS!!


OK ensure iphone is unplugged from computer. Hold down home button and off button until it goes dark, then plug back in holding the holding the home button and usb screen should appear.


Have just tried to restore and it is still saying error 3014, one problem solved another left wide open!! Ridic!!

Oct 12, 2011 3:58 PM in response to Joshua Blevins

Update window warns it may take up to an hour. Recovery mode took me about 15-20 min of the little infinite looping circle updating apps if i remember correctly, then it went onto music etc so unless you're certain it's bricked, maybe just give it a while. Took me almost 45 minutes to do 1 phone - successful, now almost done with number 2! Patience. Sometimes it doesn't appear in itunes for a couple minutes, patience....


Oh and I also had error 3014, just rebooted computer reattached phone and waaalaaa.....


**Update - 2 phones done... now onto the ipad.

iOS 5 Upgrade Bricked My iPhone 4 (Stuck in Recovery Mode)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.