Safari crashes on iPad after ios 5 update

Anyone elses Safari crash constantly after updating your iPad 1 to IOS 5? Try surfing Apple's own website. Thanks

Posted on Oct 13, 2011 9:34 AM

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612 replies

Dec 23, 2011 7:36 PM in response to petemj23

My latest safari crash while responding to a forum, two times in a row, so gave up and did not respond


Isvthis what people arevseeing



Incident Identifier: C8B1A803-25DE-4B79-81DA-DC15C5CC5B6E

CrashReporter Key: 7774aa2d312af98094a1667f779382fd7c80a722

Hardware Model: iPad2,2

Process: MobileSafari [3053]

Path: /Applications/MobileSafari.app/MobileSafari

Identifier: MobileSafari

Version: ??? (???)

Code Type: ARM (Native)

Parent Process: launchd [1]


Date/Time: 2011-12-24 14:28:03.320 +1100

OS Version: iPhone OS 5.0.1 (9A405)

Report Version: 104


Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x00000000

Crashed Thread: 7


Thread 0 name: Dispatch queue: com.apple.main-thread

Thread 0:

0 libsystem_kernel.dylib 0x36c9e060 0x36c9d000 + 4192

1 libdispatch.dylib 0x33235552 0x33231000 + 17746

2 libdispatch.dylib 0x33233786 0x33231000 + 10118

3 libdispatch.dylib 0x33233700 0x33231000 + 9984

4 libdispatch.dylib 0x33233348 0x33231000 + 9032

5 QuartzCore 0x33fd257c 0x33f9a000 + 230780

6 QuartzCore 0x33fd24c2 0x33f9a000 + 230594

7 QuartzCore 0x33fa971c 0x33f9a000 + 63260

8 QuartzCore 0x33fcb794 0x33f9a000 + 202644

9 QuartzCore 0x33fcb75a 0x33f9a000 + 202586

10 QuartzCore 0x33fa61d4 0x33f9a000 + 49620

11 QuartzCore 0x33fa4124 0x33f9a000 + 41252

12 QuartzCore 0x33fa3e50 0x33f9a000 + 40528

13 QuartzCore 0x33f9bd7e 0x33f9a000 + 7550

14 CoreFoundation 0x3420bb44 0x3417e000 + 580420

15 CoreFoundation 0x34209d80 0x3417e000 + 572800

16 CoreFoundation 0x3420a0da 0x3417e000 + 573658

17 CoreFoundation 0x3418d4d6 0x3417e000 + 62678

18 CoreFoundation 0x3418d39e 0x3417e000 + 62366

19 GraphicsServices 0x30a78fc6 0x30a75000 + 16326

20 UIKit 0x3275573c 0x32724000 + 202556

21 MobileSafari 0x0002192c 0x1f000 + 10540

22 MobileSafari 0x00021144 0x1f000 + 8516


Thread 1 name: Dispatch queue: com.apple.libdispatch-manager

Thread 1:

0 libsystem_kernel.dylib 0x36c9e3b4 0x36c9d000 + 5044

1 libdispatch.dylib 0x33234f74 0x33231000 + 16244

2 libdispatch.dylib 0x33234c92 0x33231000 + 15506


Thread 2 name: WebThread

Thread 2:

Dec 24, 2011 2:25 PM in response to steeleblue

I was a "views" statistic. I have read every single post including the one that says views don't count. So now Iam logged in. I stood in line on day one for iPhone 3GS, iPad 1, and iPhone 4S launches. I also bought my first MacBook Pro a few months ago. I have experienced most all of the problems stated in the forum, including Safari crashes on content heavy sites and old pages being brought back up when I use the back button on news sites. Sights such as Techcrunch, techradar, and southwest air are guaranteed to crash every single time.


What ha helped is the suggestion to clear the helper apps in Spotlite Search (but then do an immediate reboot / power down. For the first time since iOS 5, I can now go to those websites mentioned without a crash. I don't know what will happen after several hours of use or the next day. But if the problem comes back, I'm guessing a power down will clear it up. I wll follow up and let you know.


Also, Opera never crashed and flew like a bulllet. It won't show all the graphics but shows most of the pages correctly.


Regarding turning off the helper apps in Spotlite, you will still have the search functionality within your applications.

Dec 26, 2011 10:59 PM in response to Sean Lew|s

I can confirm it is on replying to forums. I finally had to look online here to figure out *** was going on. On one reply I had typed probably close to 200 words including urls to hosted pics and pasted links and the freaking thing crashed on me deleting all i has typed. I am not happy about this. I should not have to turn off auto correct to fix this. Apple should fix this ASAP!!


In fact, until they get it fixed I'd love directions to downgrade my firmware. TIA

Dec 29, 2011 12:27 AM in response to petemj23

I just bought the iPad2 several days ago and the IOS version is 5.0.1, after I installed some apps, set up an email, turn on iCloud, then when I opened the safari, I even cannot type any words on URL or Google search fields! It just hanged and then after some seconds, jump to the home screen. But if I open the bookmark and choose any one website link, the website can be accessed and I can browse it without problem. The safari will be hanged again if I tried to click the URL field!! My case is just a little bit different from you all, but seems is a safari problem undoubtedly.

Dec 29, 2011 8:31 AM in response to bigheadboy

http://www.itjungles.com/ipad-tips/ipad-2-how-to-hard-reset-on-ipad-2

Bigheadboy, go to the above site address. Try the "other things" first, mentioned in the arrive and after each try do a power down. If none work try the hard reset described. As it is new, you don't have it loaded up with tons of data yet. But if you downloaded a bunch of new applications, some could affect the settings. Let us know if this worked.

PS read the manual so you will know the difference between a sleep versus powerdown versus hard reset. Good luck.

Jan 1, 2012 2:59 PM in response to petemj23

I have been following this topic since updating to iOS 5. While my Safari on my iPad 2 is not crashing constantly, it does crash on certain pages as well as whenever I'm entering text into forum replies. Also, several forums and pages only show the viewable area. If you try to scroll down, there is nothing there. You need to rotate the screen, then back again for it to be fully viewable. (This exact same issue is on the iPhone iOS version of safari.)


I've tried the solutions suggested. I've also removed the spell check and that works only as long as I'm typing with the on-screen keyboard. If I use my Apple Bluetooth keyboard, it will crash eventually mid reply. Again, this has to be some sort of software/memory issue. I type very fast and I suppose it just can't handle it. The sad thing is, prior to updating to iOS 5, I was able to type with either my Bluetooth or the onscreen as fast as I was able and I never had any crashes on forums. It's gotten to the point that I only browse with the iPad and have to get out my Macbook Pro to actually respond.


I just want to reiterate that this is not a hardware issue. It's a software one as many have stated. Taking your iPads to the Genius Bar is a waste of time, they can't really do anything (I've tried). We are all just going to have to keep hanging in there and hope the next version update fixes the issues.


I also wanted to say something to Hank (I think that was your name). When Apple fixes this, you and your company will enjoy the iPad. I hope that by the time they do get around to it though, it's not too late & you have moved on. Having seen first hand a wide scale company implementation using proprietary apps, I can say that it does add a lot to a business.

Jan 1, 2012 4:18 PM in response to SoramimiCake

Copy, paste a mine reply (on 18th October):


"It occurs normally when I am typing long text in a web (forum, etc)"


I always has thought this is a problem with the keyboard and some webs (forum webs).


There is 2 Safari crashes types:

-the first one is addressed with a iPad restauration (new iPad)

-the second one is when I am typing long texts in a web (faster typing). There's no solution with this mistake...


There is a bug with Safari and the new iOS 5, and Apple must to address it.


Sorry for my english

Jan 1, 2012 4:31 PM in response to Fbetes

Yes, you are correct Fbetes. I experience those often as well. Usually, refreshing/re-loading the page will get the embedded videos to play correctly. The back button on the browser issue I have yet to find a solution for.


I think the gist of it is simply that it needs fixed. While I love the features iOS 5 brought, if I could I think I would downgrade back to iOS 4. If only to have full functionality back until they resolved the issues with iOS 5. 😟

Jan 2, 2012 10:37 AM in response to petemj23

Safary on my iPad crashes regularly after iOS 5 upgrade. It is mind boggling that such a basic and essential functionality was broken by the OS upgrade AND there is no official word on the issue.


"It Just Works" has become "It Just Crashes". Very dissappointing, Apple!


I started using Opera which is not great solution for other reasons, but at least it does not crash.

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Safari crashes on iPad after ios 5 update

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