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Siri is not working AT ALL on new iphone 4s. Anyone else having trouble?

iPhone 4s arrived by mail today. Turned on Siri via Settings/General. Asking REALLY simple questions like "What is the weather?" and Siri has not responded ONCE with an answer other than:


"What was that again?"


"Sorry, something's gone wrong. Can you try that agan?"


"Sorry, I didn't get that."


"Uh oh. Something's wrong. Can you try again?"


SO frustrating and disappointing. The microphone doesn't seem like the problem, as it is able to record audio elsewhere.


Is anyone else experiencing this issue with Siri?

iPhone 4s-OTHER, iOS 5, brand new iphone 4s

Posted on Oct 14, 2011 4:36 PM

Reply
433 replies

Oct 15, 2011 12:32 PM in response to hannahat

(Credit: Twitter user @mactds) Apple's Siri service, the voice assistant feature that's an exclusive to the newly launched iPhone 4S, is experiencing downtime, according to numerous users.


At approximately 6 p.m. PT, users began posting to Twitter that they were experiencing problems getting Siri to respond to voice commands. Affected users reported that the feature activated correctly, but was not connecting to process voice commands.


Multiple tests with CNET's test unit between 6:58 p.m. and 7:50 p.m. Pacific had the feature working over CNET's Wi-Fi network and over Sprint's 3G network on a number of query types, suggesting the problems could be isolated.


The feature uses the iPhone 4S' built-in microphone, taking user commands and turning them into actions on the phone. That includes things that make use of a network connection, like searching the Web, setting reminders, and checking stock prices. Those queries are then piped through Apple's servers.


The reported problems follow on the heels of users having difficulties downloading and installing iOS 5 earlier this week. iOS 5 is the latest version of Apple's software for powering the iPhone, the iPod Touch, and the iPad.


An Apple representative could not provide information about an outage. We'll update this post if that changes.


Update at 10:30 p.m. PT: Going through the comments in this post, a number of CNET readers have also run into the problem, with others reporting the feature to be working just fine. There's also an Apple discussion thread about the issue here. One user there suggested disabling the feature, rebooting the phone, then re-enabling Siri, however it seems inconclusive whether that helps those affected by the issue.

Oct 15, 2011 12:37 PM in response to hannahat

seriously, apple needs to fix this...how can you sell over a million units whith the main feature that doesnt even work...i hope the higher ups at apple are reading these message boards. this needs to be fixed promptly....now all the fandroids really have something to laugh about. c'mon apple step up your game. I got it to work again, and then its stopped working again...this should be working without any issues, very very dissapointing...whats even worse is when you go to show off this new feature and it doesnt even work...what a joke.

Oct 15, 2011 12:56 PM in response to mbb74

Here is the issue. Everytime you issue a command, your iPhone 4S sends the request to Apple's servers for translation and then back to your iPhone. Apple's Siri Servers are probably getting pounded as 2 million users are showing off their new toys to family members. There are some advantages to this design. Apple can easily update Siri instantly on millions of iPhone 4S's. The downside, is that you need an internet connection (3G or WiFi) in order for Siri to work. So, if you are on a plane, or on Airplane mode OR in a no cell coverage area - Siri will not work. Go ahead and put in airplane mode and ask any question and you will get "Sorry, I'm having trouble connecting to the network".

Siri is not working AT ALL on new iphone 4s. Anyone else having trouble?

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