You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Siri is not working AT ALL on new iphone 4s. Anyone else having trouble?

iPhone 4s arrived by mail today. Turned on Siri via Settings/General. Asking REALLY simple questions like "What is the weather?" and Siri has not responded ONCE with an answer other than:


"What was that again?"


"Sorry, something's gone wrong. Can you try that agan?"


"Sorry, I didn't get that."


"Uh oh. Something's wrong. Can you try again?"


SO frustrating and disappointing. The microphone doesn't seem like the problem, as it is able to record audio elsewhere.


Is anyone else experiencing this issue with Siri?

iPhone 4s-OTHER, iOS 5, brand new iphone 4s

Posted on Oct 14, 2011 4:36 PM

Reply
433 replies

Oct 15, 2011 1:03 PM in response to charles268

Hi,


I tried the hard boot, restting, disabling and all the above. Nothig,


Shame, cause it was working fine until last night. Sent emails to friends via Siri, texts, everything. Wored like a charm. Then....dead. Cannot onnect to server at all for processing apparently.

I believe this is an Apple issue, not on the phone, given that it worked fine for hours. I have read someone suggest it might have to synching with iTunes, which I did not do until late at night. I set up my phone with iCloud. It worked fine without a glitch as well.

But problems did start after iTuned tethered synch....so I wonder....


ANyone have any ideas?


Thanks!

Oct 15, 2011 1:25 PM in response to debraelizabeth

"Terrible unboxing experience -- can't believe Siri was disabled by default and buried under general settings when I set-up the phone from my back-up. "


Really? That constitutes a "terrible experience" for you? I'm sure it makes some sense that a service that collects and aggregates personal information about you, drains battery faster, and is a beta — is probably not something you enable by default. Especially when the iPhone setup assistant asks if you'd like to enable it.

Oct 15, 2011 1:33 PM in response to hannahat

I have to disable and re-enable in order to get mine to work. Then after a little while I will go to use it and it is not working again (cannot find network or just spins forever). Disabling and re-enabling makes it work for some time and then out it goes.


I just hope it gets addressed as it is obviously a bug. Now the question is since its not everyone will apple ignore it or fix.

Oct 15, 2011 1:33 PM in response to maumaubis

OK,


I was having the same issue as those that could not connect with Siri.


I can confirm that turning off the contacts option in iCLoud in Settings and disabling Siri, rebooting and enabling both again will allow Siri to work.


This may well just be a small unexpected bug that Apple will fix eventually. I believe it has to do with iCLoud more than with "contacts"specifically, though Siri does use contacts a lot for most things it can do.


Glad it worked and hope this helps others.


Thanks!

Oct 15, 2011 1:44 PM in response to hannahat

Siri is overloaded. As much as some folks, who apparently live in a perfect fantasy world of instant gratification, love to throw tantrums over these kinds of inconveniences, the reality is such events happen regulaly to most tech companies on launch - Apple, Microsoft, Blackberry, Google have all experienced this type of situation. Servers are designed to handle normal-to-heavy usage, not the burden of millions people - at the same time - upgrading an OS, performing the heavy data of initial syncs with the cloud, overuse of Siri due to the fascination of first-time discovery of a new technology, etc. Apple has done its best. Perhaps users could be more reasonable and wait a day. But I guess that would be an unreasonable request, right? Usage will return to normal levels soon and these seemingly life-altering inconveniences, caused by a technology that essentially didn't exist two days ago, will be resolved.. I'm sure this is the reason Apple chose to wait to release the whole iTunes in a Cloud service. Nonetheless, word is Apple is adding hardware right now to handle the overload.


Relax, go talk to a real person rather than Ms. Siri and life will progress soon enough.

Oct 15, 2011 1:58 PM in response to mbb74

Siri has worked exactly twice for me in the last 24 hours. It wasn't even activated by default, it had to be turned on in Settings first, which wasted a lot of my time right there. When I turned it on, it didn't work at all, so I followed the hints online and turned Siri off and back on again. That woke it up for a short period of time and I was able to ask it two questions successfully Saturday morning, though the lag was so bad I could have done the work faster by typing.


Since then, Siri has done only one of three things since this morning:


1) Endless glowing circle around the microphone, with no response until I hit the home button.


2) "Sorry, I am having trouble connecting to the network."


3) "Sorry, I'm having a problem."


Not impressive and completely unusable. I've wasted more time trying to get it to work than it will save me for the next 2-3 months (if ever) I'd guess.

Siri is not working AT ALL on new iphone 4s. Anyone else having trouble?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.