iTunes Match Freezes in Step 2

After multiple attempts, iTunes Match continues to freeze in Step 2. It states 1251 songs checked 0 items remaining. Any suggestions as to how to resolve this issue?

MacBook Pro, Mac OS X (10.7.2)

Posted on Oct 15, 2011 7:00 AM

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181 replies

Jan 18, 2012 6:21 AM in response to iNurseNJ

Hi everyone...my first post here..


I am in the UK and signed up for itunes match on 16/01/2012. The process was going fine. 46% was matched the remainder was being uploaded (even though some songs were modern and existed in the itunes store e.g songs by artist Jurassic 5)


Uploads were going slowly as i only have 0.7mbps upload speed so i shut down the computer and went to bed thinking i can resume in the morning. Since then i.e 17th Jan nothing will work to get itunes to match the content....and believe me i have tried everything...a complete waste of my time as i have come to the conclusion there is now nothing i am doijg wrong and it is defiitely occuring at Apples servers.


Simple test...just create a new library...add in just one song...and it won't even match that....


Normally i recommend the apple way to friends...but this is a flakey unreliable service and i feel that Apple should do the honourable thing of at least saing that they are experiencing problems and sorry for the inconvenience.


Hope you guys have better luck. I'm going to try again in a couple of days as this is a waste.

Jan 18, 2012 7:13 AM in response to iNurseNJ

It is not working for me either. Since yesterday (January 17th, 2012) I was not able to add songs to iCloud. It is stuck at stage 2 "Matching your music with the songs in the iTunes Store...". I am in the German iTunes Store, it fhat helps. How about you, is this happening only in the German Store or also elsewhere?


If I delete the added songs and run "Update iTunes Match" it will finish. If I then re-add the songs, it gets stuck close to the end of stage 2.


Hope you guys have better luck.


Best Wishes

Jan 18, 2012 7:17 AM in response to stefan2030

It is not working for me either. Since yesterday (January 17th, 2012) I was not able to add songs to iCloud. It is stuck at stage 2 "Matching your music with the songs in the iTunes Store...". I am in the German iTunes Store, it fhat helps. How about you, is this happening only in the German Store or also elsewhere?


If I delete the added songs and run "Update iTunes Match" it will finish. If I then re-add the songs, it gets stuck close to the end of stage 2.


Hope you guys have better luck.


Best Wishes



exactly here!

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iTunes Match Freezes in Step 2

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