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Why does the ringtone sound worse AFTER I download it?

Hi guys,


I'm having an odd issue. I just bought three ringtones direct on my iPhone 4S from the iTunes 'Tones' section, and when I set them as ringtones and preview them on the phone they sound really crappy. When I previewed them in the 'Tones' section and streamed them the sound was full and clear. Any ideas?


Much appreciated,


Sacha

iPhone 4S-OTHER, iOS 5

Posted on Oct 16, 2011 4:26 PM

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Question marked as Best reply

Posted on Oct 16, 2011 5:17 PM

Thanks for getting back Gabrielle, sadly they weren't free. They were 99p each, official tracks from iTunes Tones, Dollar, Paradise and Louder. They sounded really clear when I previewed them, then after downloading them it seems the quality dropped significantly, so much so that I wouldn't want to use them as ringtones because they just sond annoying.

53 replies

Jan 26, 2012 4:20 AM in response to sachacohen

I am an audiophile and I have been experimenting with audio files in different formats and using Adobe Soundbooth CS4 to edit and master these ringtones I am creating to see if I can get the phone to playback the ringtones nicely.


I have tried converting the audio to mono and pulling out midrange frequencies and also adding a high pass filter to remove low frequencies all together. I have tried many other audio settings without much success. I have been able to improve it slightly BUT it still sounds like rubbish compared to my 3GS playing the exact same ringtone file that has NOT been edited or remastered in anyway.


I do hope that Apple aren't beating around the bush with this "bug" and fix it. "iphone 4S ringtone quality" - these keywords open a can of worms when you type it into Google search. So if Apple even dare to tell us Apple product owners that they have NEVER heard of the issue, that is downright ignorant on their part and a **** poor effort from their technical team.


Clearly, the phone is performing some sort of post audio processing on the ringtone files, hence making them sound like complete utter ****. This is not the case when you select the same file as a "text tone" because I can only assume that apple has assumed that people would have a very short length text tone, hence no post audio processing.


If my 10 year old Nokia phone can assign and use an full length MP3 music file as a ringtone without a problem, I am certain that a phone with a dual core processor and bucket loads more memory can do it too.


Come on Apple, step up and fix it or I'm going to turn this 4S into another iPod and get an android/windows 7 phone based phone that CAN actually play custom length, full quality audio files AS an assignable tone without any problems.



One of many annoyed iP4S owners,


Owen

Jan 26, 2012 4:39 AM in response to sachacohen

Does anyone have access to the Apple Express Lane Support? I'm wondering what they think about this problem.
T-Mobile and the hungarian Apple Support said: they have no information on this bug/issue. This is why I would rather ask the the Express Lane.


The thing is: I've bought mine at T-Mobile Hungary. This way the hungarian Apple Support says that I must ask help from T-Mobile. Well, T-Mobile sent it to Apple, and as said before they replaced the whole phone due to network problems, but not a single word was said about the ringtone issue. Fact: you can't access the Express Lane from Hungary, the Apple Support redirects you to T-Mobile, who can't do anything than to send it to Apple.


Costumer care at it's best.

Why does the ringtone sound worse AFTER I download it?

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