My apple tv won't recognize my apple id

I'm having the same problem. Apple TV was working fine until I changed jobs and needed to change apple I'd username. This meant I had to reset Apple TV to set up a new I'd. The new I'd and password aren't recognised.... Hence it worked before, everything checked, doesn't work now. Very fed up....

Why on earth would Apple not update the message on Apple TV asking one to update their iTunes Home Share pass as well as update ATV saving endless us all endless frustration?

Really. Poor. Usability.

I really have no idea why Apple puts so little effort into making AppleTV user-friendly. After a couple of times laboriously inputting user name and password on the very clunky onscreen method, and then having it reject it and make you start over, you get ready to throw it away. Doesn't Apple realize there are competitors coming?

I currently won't even consider buying another Apple TV. Maybe if Amazon or Google does it better...

Does anyone have an answer to this? I was using my AppleTV this morning and I am about to break this dang thing. My password works everywhere. I even signed into this forum. Well, every accept my appletv.

I honestly don't understand (as an iOS developer) why Apple doesn't respond or fix this.

Last night, I re-enlisted to stream movies from Netflix.

I went on Tivo to "Pay per view Movies", and then one click down to Netflix.

I was prompted with a 6 digit code, which I had to enter on my computer logged into Netflix.

In 10 seconds, I was streaming a movie from Netflix.

Whereas if I had tried to do it on AppleTV, I would have been faced with the nasty 'enter your Apple ID and password' screen and taken 5 minutes effort before being told "Password or ID not accepted" or such.

Which is why I'm about to turn my AppleTV II into a hockey puck. This is so annoying! Apple seems to not care about making Apple TV be user-friendly. As it stands, Netflix and Tivo are 10x better. I have no inclination to buy another Apple TV box. I cannot recommend it to anyone.

I'm having the same problem today. It started when after watching one show last night, our Apple TV 3 said "iTunes unavailable" when we tried to watch something else. I tried fixing that today and eventually did a Factory Restore. It installed 5.3 as part of that, though it may already have been on that build before. The computer and phones were able to reach iTunes, so it was an Apple TV specific issue.

Now that I've done that, it won't accept the Apple ID password! The iMac, both iPhones and the iPad are fine. I've done a couple of things with no success (mostly suggested here):

• Typed in the ".com" manually (there's a dash in the user name, but no special characters in the password)
• Restarted the router (AT&T Uverse)
• Restarted the Apple TV
• Changed the location to UK and then back to US.
• Disassociated the Apple TV from iTunes (though of course now it won't show up at all)
• Sacrificed a chicken.

Any other ideas out there on how to fix this? It's hugely annoying since we buy a lot of content through iTunes! Might have to resort to calling Apple or making a Genius Bar appointment tomorrow. 😟

I also have this problem!

i have

• restarted
• writing ".com" myself
• reset factory settings
• tried ethernet cable
• tried WIFI
• changing password several times and restarting ATV after setting a new password
• tried setting new region,language (dono why, desperate)
• tried having my brother login using my info on his ATV, did not work
• Updating software
• RESET MY WIFI ROUTER

<Edited by Host>

The problem not being able to access iTunes store on ATV is usually a port problem in your router, I had the same a few days ago, and when I found out how to open the right port on my router the problem was solved. So it's not Apple's fault, it's the ISP providers that deliver routers with closed ports.

Settings > General > iTunes Store

Have you purchased/rented anything from the Apple TV before.

Does your new password contain anything other than alphanumeric characters.

At what point and what are you doing when it asks for your ID.

Have you tried restarting iTunes and your router.

I'm having the exact same problem.

No Matter how many times I enter my apple id and password or change my password I can't seem to get into itunes for my apple tv help!

I can't get Apple TV to recognize my Apple ID and password, no matter how many times I try. The password works on my iPhone and in iTunes. I don't know what to do. Please help!!

THANK YOU. Spend half of Sunday afternoon on this issue. Shortcut ".com" was the problem.

Any updates on this? I am having the same login problem and I know it's not my password! Grrrrr!!