Why can't I get in-app purchases?

AMISH please break it down more...once in the link where do I go from there??? I am ****** about this and have done everything like everyone else. Sometimes it works sometimes it doesnt. I am beyond upset.

I figured out my problem – no thanks to Apple's customer service. My iTunes account is account "A." Somehow I got logged into either the App Store or iTunes with my MobileMe/iCloud account (account "B") when I either a) upgraded to Lion or b) got my new iPhone 4S. Either way, the end result is that I had purchased an app with Account B while I was logged in as a user with Account A. The two accounts would not acknowledge each others purchases. So I had to re-login with the other account. Then the in-app purchases worked again (for the particular one that I was having trouble with).

I am also getting error msg saying "unable to connect to iTunes". What I have tried are:

1) reset my iTunes password - did not work

2) logout and log back in - did not work

3) delete app and reinstall - did not work

4) sign out and then try to buy in app forcing me to relog into iTunes - did not work

5) enabled and then disable restrictions in settings - did not work

the apps in questions are "Hero Academy" and "Tiny Farm" to name just 2 apps. I have randomly downloaded a new app which works and I can download any app from iTunes store... so i downloaded "Monster Life" and when I tried to buy in app purchases, IT WORKS.

Basically, I am thinking that all apps prior to today which I have bought I cannot make any in-app purchases, but apps downloaded from today, I am able to make in app purchases...

Pls advise if u have solution or work around.

thx

Good luck getting ANYONE at Apple to help with this problem. I've had this problem for nearly two years and have tried EVERY solution that has been offered and more. Unless you paid for a plan, Apple doesn't give a $h!T.

I have this issue all the time. I contact Apple, have to wait several hours for a reply saying they is working towards a solution and that they will contact me again when the matter has investigated and further information is available. Then I have to wait for several hours again for the next reply which usually tells me that they have done the necessary adjustments to my account to solve the issue. Then it works for a day or two until I have to repeat the process again. Getting tired of this, anyone know why this is happening? Can it be because they think I do too many in app purchases?

Thanks I've tried everything Apple Support suggests (http://support.apple.com/kb/ts1702) to no avail. Your approach is the only thing that worked for me.

I have the same problem I have no idea how to fix it

It says cannot connect to iTunes Store when I try to get inapp purchases? Any suggestions?

Possible reason

you changed the apple id

Delete the app and reinstall it

that will work 100%

Yea it said your purchase could not be completed. I contacted apple and they said that some of my accounts are in negative balance but thats funny because i only have 2 accounts and they both work fine for me (except for the in app purchases) anyway to fix it?

delete the app from your phone and reinstall it

if you install the app with one id and try to do in app purchase with another id is where you get that message

remember what apple id u used when you install the app and use the same apple id when you do in app purchase

hope this helps

Fixed my problem thanks 🙂

This did not fix my problem. I also could not verify my payment information... kept getting an error saying for support contact itunes support... blah blah blah. What I finally did was to remove my credit card information (and I tried several different cards) and then redeemed an iTunes gift card. I was then able to make my in app purchase. Augh.

This worked for me, thanks!

I have tried everything and nothing worked UNTIL, I didn't use my Wi-Fi to connect at that time. For some reason it seams the store does not allow you to make in-app purchases trough Wi-Fi. Use the provider's connection when trying to buy and see if it works for you guys.