Factory unlocked iphone 4s???

Hi - This is exactly my problem. I bought my iPhone 4S from Apple Store UK and got it back home as a gift for my wife. Here's what's happening

1. No network bars, but I can see "Vodafone 3G".

2. I can surf the net using 3G but I can't make/receive voice calls

3. My SIM PIN is off

4. Irrespective of whether Carrier Select is "on" or "off", there are no network bars

5. When I put an Airtel SIM, it shows "No Service"

6. Every SIM I tried in the 4S works on my existing 4, so it's not the SIM card fault

I've tried everything. Hard reset, restore, set up as new iphone, erase network settings, erase all content and settings, remove/reinsert SIM, etc. I was even on the phone with Apple Store UK on Friday (who asked me to restore) and will be them again tonight.

Here's what I think could be the issue: When you set up your new iPhone in iTunes, you get a welcome message which says "Congrats, your iPhone was unlocked". I have always got this on earlier iPhones, but I did not get it on my current 4S. I'm afraid this leads me to believe that my 4S is in fact locked.

I'm hoping that Apple unlocks the phone for me, as it did for Gigaom here: http://gigaom.com/apple/apples-official-iphone-3g-unlock/

Hi. . . Same issue but I get the ' congrats iPhone is unlocked' thing. Did you try putting it in recovery mode and restoring it ? Well if it persists, it's most likely a hardware issue. Call the customer care and give them you're serial number. They'll be able to tell if itsunlockedor not.

I agree and thankfully we're not.

Now there are three people with the same issue here, anyone who gets a solution plz post it !

Even I am facing same problem , my friend bought 4S unlocked from a dealer in Canada @ $950 but when I insert Vodafone sim in India it shows the network name Vodafone IN but no signal bars , I m not able to make and receive any calls or msgs , I read several reviews but still no solution , is it a unlocked phone ?? What should I do ?

hey buddy i was planning to buy iphone 4s from usa (factory unlocked ) and i live in india..
as by reading the discussions i got confused whether to buy it or not..
i have to use the phone in india.. will it work in india with airtel or not?

plz help me buddy for making my decision...

thnks..

Message was edited by: pulkit171

Dear friend,

I would rather suggest that you should wait and not to buy the iPhone 4S from USA though it being a factory unlocked. Many of us in this forum are experiencing the same problem with our iPhone 4 S unlocked which is having some signal problems. I checked with the apple store in Delhi and they told me to send this phone back to US because there is some hardware issue.

There are some people on this forum who are more concerned about the price we paid instead of solving the problem. I feel they are quite stupid as the issue is the phone problem and not the Price.

Yes , ours are unlocked phone and we all are facing similar problem. Some of them have bought unlocked phone from US, Canada, UK and Dubai and they all are having the same problem of not getting signals in India. Whereas these fines are working fine in other countries. There could be a problem with Indian network compatibility or hardware issue as I was told by apple in Delhi.

You should not be concerned as at what price we bought this phone rather you should be adding up some helpful answers which will be useful in solving the problem.

I dont think so That it is really locked. They are unlocked but have some issues. Since it is latest so new issues are coming up. I feel there would be some solution soon. Most of us are facing the network signal issue and only in India.

same problem with me i bought my phone from canada so no dont tell me u can't get it unlocked and all that i got it factory unlocked iphone 4s from apple store and paid full price okays now i brought my iphone4s to india tried to use it but as i insert the sim switch it on same problem no signal then i thought this might be the sim so i called my friend who has a iphone4 borrowed his sim and tried again same thing no signal i dont know wats going on i bought 2 iphone 4s from canada to india i dont know what to do now as both r not working . APPLE DO U HAVE ANY THING TO SAY ABOUT THIS DONT KNOW IF U CAN EVEN MAKE ONE THING THAT IS WITHOUGHT ANY PROBLEM.

APPLE DO U HAVE ANY THING TO SAY ABOUT THIS DONT KNOW IF U CAN EVEN MAKE ONE THING THAT IS WITHOUGHT ANY PROBLEM.

These are user to user forums. You are not addressing Apple by posting here.

Well i think i got some important information fr u guys regsrfing this No Signal issue

i had a detail discussion wid apple people and a high clasd mobile hardware engineers , they informed that iphone 4S which are manufactured for US & canada supports only UNPS network and in india we do not have UNPS compatibility in our networks

Phones msnufactured for australia and europe are working fine as there are both kind of networks

My source also said that to change the compatability from unps to normal q band network like in india , most prbbly it ll require a hardware change which is currently not possible moreover sets in us and canada if even replaced will behave same in india untill apple change there hardware stats for this country

i feel very less chance of this problem getting solved with jusva software update from apple.

Apple has designated a special technical team to resolve this issue which is sincerely looking into this matter and looking for a solution yo thi major problem because as per apple policy every unlocked phone should support each kind of Gsm network availabe currently in ehole world irresprctive of country.

Hopefully ee grt some relief soon.

Shahpuri wrote:

i had a detail discussion wid apple people and a high clasd mobile hardware engineers , they informed that iphone 4S which are manufactured for US & canada supports only UNPS network and in india we do not have UNPS compatibility in our networks

Phones msnufactured for australia and europe are working fine as there are both kind of networks

I'll be the first to admit that I don't know everything there is to know about cellular networks, but I think you either misunderstood something or your source is misinformed... I can't find a reference to the acronym UNPS relating to cellular service or networks anywhere. There are only a few GSM networks that operate on spectrum that is not compatible with the iPhone. Any GSM iPhone should be able to communicate with Aircel or Airtel networks in India without a problem (using their sims if unlocked, otherwise roaming from another gsm network).

OK. . . So you're saying even if we get the phones replaced from US it's not gonna work ?? What are the Apple guys saying ? They should come up with a solution. The phones are factory unlocked and should be working in India. We pay so much and go through all this without any support from Apple ?