iPhone 4s: No sound keyboard, alerts, music without headphones

Anyone else out there with these same/similar issues:


  • No sound without ear buds or Bluetooth ONLY for
    • Alerts
    • Music
    • Videos
    • Keyboard Clicks
  • Lock Screen Not Locked, it changes or is blank


Brand new 4s, and there’s no sound with keyboard clicks, alerts, videos, or music without ear buds or Bluetooth headset. Ringer works, and Siri works, speaker phone works. And it does record my voice on the videos. I’ve done about six hard restarts, one restore, sprayed the plug where the ear buds plug in with canned air, and inserted and re-inserted the plug about fifty times as recommended on various threads so the phone doesn’t “think” ear buds are still plugged in.


I called Apple and they said because the ringer/speaker phone works but the alerts, music, clicks, don’t; it is most likely a software problem not hardware and they recommended a restore through iTunes.


I also took it to my local AT&T store (I bought it online through AT&T) and they were also stumped.


I did the “restore” and now my “lock” screen photo won’t stay in place even though when I check the “Wallpaper” setting’s it is still there, but does not show up when I unlock the phone unless I keep doing a hard restart.


Bottom line: Apple is saying to wait for a software upgrade in the next few weeks and if that doesn’t fix my issues I need to return the phone (which I’d rather not do) because it is guaranteed for a year…


This is my 5th iPhone (plus other 4 iPods) and NONE of the other Apple products had any issues. This is very disappointing. But I also waited about 3-6 months before purchasing them after a launch… maybe all the bugs were already resolved. So next time I will not rush to get one in the first 30 days…😟

iPhone 4S, iOS 5, Dell 17" Laptop; iPhone 3GS

Posted on Nov 6, 2011 11:23 AM

Reply
210 replies

Apr 6, 2013 10:00 AM in response to ZynWoof

My 4s was stuck on my dock connector from my car. After reading all the comments, the one that worked for me was double click on the home button to access all the apps on the bottom of the screen (picture1 below). Hold the button for an app like you do to delete an app on regualr screen and a red circle with - sign will appear (Picture 2 below). Delete all the running apps and turn off the phone and wait 1 minute and turn again, problem should fix it.

User uploaded fileUser uploaded file

Apr 25, 2013 3:33 PM in response to ZynWoof

the best solution iphone no sound


1st close the running apps.

2nd reset all settings

3rd long press the home buttom and lock bottom.

4th off the iphone

5th clean the dock connector and the headphonejack by first brush with alcohol second folded paper

6th swith on the iphone and insert the headphone 3times while playing music


done hope this is help

sorry to my english grammar :)

May 3, 2013 3:01 PM in response to Djterryg

Hi peeps


I had the same problem... figured after reading all these posts, I would do the same thing and give my dock connector a good clean, firstly used a cotton bud, stripped it of most of the cotton, flattened it with a knife, dipped it in 90° alcohol and gave it a good swipe a few times from left to right... then I grabbed a fine needle and scrapped the pins... looks like I'm back to working again for the moment... hope it stays that way.

May 6, 2013 12:59 PM in response to ZynWoof

I had the same issue and searched this forum for months with no solution. Finally, I read this article on CNET for a sluggish iphone/ipad use and it worked...for now. We'll see if it stays that way.


"Try resetting your system settings. It sounds scary, but it doesn't delete any of your phone's contents or rearrange your meticulously arranged apps and folders. Go into Settings > General > Reset and select the top option, Reset All Settings. Do not tap the Erase all Content and Settings -- that would be bad. You'll be given two warnings just to make sure you mean business, and then your phone will reboot with a happier attitude toward life."

May 14, 2013 2:12 PM in response to coleyb10

I have the same problem with keypad sounds. It was driving me crazy. None of the previous posts helped me at all.


SOUND FIX:


Right above your volume control on the side of your iPhone is a Little silver switch. Slide that switch back down (down meaning toward face plate). Then start typing anything. My sounds are finally working after 2 weekS. Not sure why it does this every so often, but this worked for me.

May 14, 2013 2:16 PM in response to ZynWoof

I have the same problem with keypad sounds. It was driving me crazy. None of the previous posts helped me at all.


SOUND FIX:


Right above your volume control on the side of your iPhone is a Little silver switch. Slide that switch back down (down meaning toward face plate). Then start typing anything. My sounds are finally working after 2 weekS. Not sure why it does this every so often, but this worked for me.

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iPhone 4s: No sound keyboard, alerts, music without headphones

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