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1TB LaCie d2 Quadra after upgraded HDD inside to 3Tb Hitachi 7K3000 (SATA3 / 7200rpm / 64Mb Cache) could recognized 800Gb ONLY by Mac OS X Lion!?!

Hi, I have a big problem!


MY SPEC:

- Mac Mini Server "Mid 2010" / Mac OS X Lion 10.7.2 + Windows 7 Ultimate / Core2Duo 2.66Ghz / 4Gb DDR3 /...

- 1TB LaCie D2 Quadra enclosure which include: 1 X USB 2.0, 2 X Firewire 800, 1 X Firewire 400, 1 X E-Sata.

- HDD 3.5" Hitachi 3Tb (7K3000) SATA3 / 7200rpm / 64Mb Cache.


MY STORY:

- After my 1TB LaCie d2 Quadra is out of warranty, I decide to upgrade the HDD inside the enclosure from 1Tb (original) to 3Tb (I bought by myself). Ok, the way to open the enclosure is not the problem with me and I replaced the HDD inside on successful.


- After upgrade HDD to Hitachi 3Tb, my Mac OS X Lion and Windows 7 Ultimate now could see ONLY 800Gb partition instead of 3Tb! OK, no problem, I plugged my 3Tb HDD to SATA port on the normal PC running Windows 7 Ultimate. The PC could see whole 3Tb through Disk Management tool. I used that tool to format the 3Tb HDD to NTFS (just 1 partition).


- Everything running well.


- OK, I put back the 3Tb HDD into LaCie D2 Quadra Enclosure then connected the enclosure to my Mac Mini again through USB 2.0 port. But, so straight, My Lion 10.7.2 still could access 800Gb ONLY!!! I boot to Windows 7 Ultimate through Bootcamp on my Mac Mini. Now the Windows 7 on my Mac could see full 3Tb as the normal PC did. I tried many ways to force my Mac Os X Lion to recognize full 3Tb, but NO Luck! (Try to use Macdrive 8 on Windows 7 Ultimate to format the 3Tb from NTFS to HFS+, NO Luck! Tried the difference ports like Firewire 800, Firewire 400... NO Luck!).


- I really need to use that enclosure on my Mac OS X Lion! Please give me the solutions! Like a software or firmware update... to do it. I saw you have the 3Tb LaCie D2 Quadra - USB 3.0 / Firewire 800 is similar with my device, so that I think I could use some methods from that device to apply to my device!

Sorry for my bad English and have a good day!


^^ Thank you so much in advance! ^^

Mac mini, Mac OS X (10.7.2), Mac Mini Server Mid 2010 - 2.66Ghz

Posted on Nov 17, 2011 7:43 PM

Reply
41 replies

Nov 18, 2011 12:57 AM in response to chuyengia

Hi I'm only guessing, but as your LaCie enclosure is out of Warranty, that would probably indicate that the firmware is not able to handle the 3TB SATAIII drive format on OS X. I had something similar happen with my Sonnet Tempo Expresscard and updated to the latest eSATAIII Expresscard and now it's OK. EVERYTHING YOU have is new except for the enclosure. Maybe go to OWC online and get an enclosure or a dock certified OK for 3TB and SATAIII ? Good luck.

Nov 18, 2011 1:13 AM in response to chuyengia

I think the problem here lies partly with you and partly with LaCie.


Partly you because you were the one who chose to put a 3TB in an older model D2 with no guarantee that model could handle it on a Mac (not I said Mac, not Window). I did some googling on this enclosure's Mac compatibilty and Amazon had a comment about it not being Lion compatible. Apple own store page for this has an unanswered question (near the bottom of the page) about Lion compatibility. So it's not clear this particular enclosure can be used on Lion.


Partly LaCie for having such poor Mac compatibility in the first place. I came across a firmware update for running on macs and they have a page specifically for Lion.


So you want to use that 3TB drive, get another enclosure that documents it supports up to 3TB drives on a Mac. You can be sure you can find one of these at OWC.

Nov 18, 2011 2:03 AM in response to chuyengia

Thanks guys!

I really want to use that LaCie enclosure instead of purchasing a new one, because I'm in Vietnam and so difficult to find a good enclosure as you suggested me! I tried the Western Digital enclosure, aswell, which included USB 2.0 and dual Firewire 400. The result is the same! +_+ For using on Windows 7 Ultimate, I have no problem. So that I hope I could find a way to force it works on Lion.


+_+

Dec 27, 2011 2:53 PM in response to chuyengia

It has been over a month so maybe this is resolved already? I can't tell how you're connecting the LaCie enclosure to your computer. You said it has USB, Firewire and eSATA connections. Which one is being used? You might try the eSATA connection as that would be the path of least resistance, no USB/Firewire to SATA bridging. And that could be part of the problem.


What's extremly curious though, is that regardless of how you're connecting, that there is an 800GB limit on Mac OS, and no limit on Windows with the exact same connection? That's very curious and makes me wonder if this is a problem with the Mac OS X USB driver (or Firewire) driver? Again, useful to try another connection for this reason.


Another remote possibility is a firmware difference. Mac OS boots using EFI mode. But Windows on Apple hardware uses a CSM-BIOS mode. The thing is, I wouldn't expect the compatibility support module bridge between EFI and BIOS to "fix" a limitation in EFI. So this seems less likely than a driver issue.


It may also be that Apple is strictly adhering to some specification for USB/Firewire, and the enclosure isn't following that strict spec. Whereas Microsoft may "fix" out of spec bridge chipsets in their driver.


Good luck!

Dec 27, 2011 5:49 PM in response to Christopher Murphy

I tried all USB 2.0, Firewire 400, Firewire 800 and the results are the same. Mac Lion could recognize 800Gb instead 3Tb! +_+ I've not try E-sata connection, yet. But I don't know how to connect the enclosure to Mac Mini Mid 2010 though E-sata connection? any cables to do it? I really want to test the E-sata connection, also.


UPDATED: Ok, so I have tried my 3Tb HDD with Apple Time Capsule but NO LUCK, also. But After the drive was formatted by Powwer Mac G5 thought internal Sata cable, the Time Capsule now can recognized 3Tb without any problems on Mac Lion.


What should I do now? 0_o

1TB LaCie d2 Quadra after upgraded HDD inside to 3Tb Hitachi 7K3000 (SATA3 / 7200rpm / 64Mb Cache) could recognized 800Gb ONLY by Mac OS X Lion!?!

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