ipod nano recall - time to respond from apple

I'm just thankful we are even getting a replacement.

Yup... got my e-mail a few minutes ago. 6th gen. 2 business days to ship and tracking. So Tuesday? Sending the husband out for a case for my stocking! 😉

I also got an e-mail on December 23 that a nano with a 6th generation serial number was sent via 2-day.

Does anyone think all this delay was purposely to not hurt Apple Christmas sales? We know that Apple was overwhelmend with the number of replies. But think about it...nearly 1 million new iPod nano 6th generations getting sent out in late November/early December; some of them would have been repurposed for holiday gifts! Sending them out December 23 certainly quashed any of those plans.

Whatever, glad my "waiting game" is nearly over.

Update: Replied 11/15. Box arrived 12/20. Nearly did what others did: careful opening it, because you're going to use the same envelope to mail back your iPod. You put it in the little plastic bag, reseal the envelope, and then stick the mailing label over the one they used to send it to you. We'll see how long it takes to come back. Will be bummed if/when it comes back not the same generation as what I sent because it was much better than the newer ones... still, interesting seeing how many people here are complaining about training in an iPod that was past its natural life for a new one. Isn't that what they call looking a gift horse in the mouth? Apple didn't need to replace these: they should have just told us that they were a safety hazard and that we should stop using them. This is a big improvement over the days when Apple used to make you spend lots of money to update your hardware, or when they changed platforms and made you purchase, say, all new peripherals (which is what made my switch to PCs!). I personally think it's cool they're even doing this!

Put in request Nov 13, Empty bix sent from them on Dec 9th, I put old ipod in and dropped it into a fedex drop box on Dec 14th

According to Apple repais staus they havent even rcvd it yet- I may never get ipod back......?

Kenny, guess you missed the part in the letter (that came with the box) that said:

"NOTE: Do not leave the package in a FedEx drop box. Apple is not responsible for any loss resulting from packages left in a FedEx drop box."

Got my replacement nano today. Silver 8GB 6th gen. I am sure I will lose it it's so small. Doesn't appear to be a refurb but I don't know how to tell for sure, either.

They are arriving...

got my replacement yesterday....8 gb 6th gen. Big upgrade in my opinion. I tried out the radio last night during a workout and it was awesome. thanks apple.

I am happy everyone is starting to get replacements. My order is still waiting on packaging from Apple(or who ever they habe subbed this out to) from November 14. I called last night and was told packaging was still on back order and they recieved more request than anticipated. So I wait.

Received 6th Generation Nano today as replacement by UPS today. Seems to work fine after restoring it via itunes to its original state. So pretty much right on the 6 week mark from the time Apple received it.

Apple has no idea what is going on, my step daughter found my envelope grom Apple today in a bush. I checked the tracking #it was shipped on the 13th and put on my "porch" on the 15th. When I called on the 29th I was told the package was on backorder.If they had said it had been shipped I would have called UPS. At this rate I figure I'll get the 9th generation Nano. I will drop the package off tomorrow.

Here's a little bit of info and advice for all of you:

My brother (in the Midwest) sent his request in the day after the recall was announced. He told me about it a couple days later and I searched, but couldn't find mine. A couple weeks later, I found mine in a box and sent in a request. I received a box from Fedex 2 days later and dropped my box off the next day. Super easy mailing situation! Received the new, Silver 6th Gen Nano yesterday in the mail. My guess is that it's a refurbished one, but it doesn't matter! I got something for nothing, as my old Nano stopped working years ago and was thrown in a box, never to be seen again.

Anyways, my brother never received his box like many on the forums have stated. He had his secretary call Apple and play the waiting game on the phone. After going through several people, and escalating the situation through supervisors and managers, they finally tracked down the box. It was shipped out from Apple and was going through a Fedex or UPS facility in Illinois, and then just stopped. Since there was never any outprocessing scan from that facility, it was lost somewhere there. It wasn't that Apple was backed up and hadn't shipped it out, but that it was lost in shipping. The manager stated that they would send him out a new box.

If you really want to know where that box is, call Apple and be prepared to spend 45 minutes or so on the phone. They CAN track it for you, if you talk to the right person.

I got the email today that my 6th generation Ipod has been shipped.

I submitted my info on 15th November and when I received the envelope from Apple I sent my 1st Gen Nano back the same day.

My 4Gb 1st Generation Apple iPOD Nano has been replaced with a tiny square Nano and it is 8Gb - it arrived today

Not sure if I am pleased or not yet as I am a terrible luddite and will take time to work out how to use the new one but I cannot fault Apple on the way they have dealt with this. I could not really expect them to open a new manufacturing line to make some 1st Gen nanos just for oldies like me!