Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The disc can’t be burned because an unexpected error occurred (error code 0x8002006E).

The disc can’t be burned because an unexpected error occurred (error code 0x8002006E). help!!!!

MacBook Pro, Mac OS X (10.6.8)

Posted on Jan 25, 2012 1:46 AM

Reply
Question marked as Best reply

Posted on Apr 8, 2012 8:50 PM

Brand isn't the issue. Regardless of brand, sometimes the burner works, sometimes it doesn't. Error message is the same, whether using a DVD or CD. I'm having the same problem and would benefit from a more thoughtful reply.

44 replies

Sep 21, 2013 9:33 AM in response to jenb91971

I had this problem repetedly for over 2 years, my computer would get really hot also, as I was trying to burn. Some of the suggetions helped but only temporarily. The apple "geniouses" told me I needed to replace the drive, but not sure what it would cost until I made an appointment and brought it in.


SOLUTION:

I purchased an external USBDVD reader/writer from BestBuy. It is just plug and play. My computer programs recognise it with out issue. Mine is a slim portable LG GP 40 DVD writer ( it writes CDs, DVD RW and CD RW too) . It is for "notebook users" but works perfectly fine with my iMac. The deciding factor for me was that it was only $40. I"m pretty sure judging from other apple repairs we've experienced, that I wasn't going to get my DVD drive replaced for anywhere near $40.

Since you are a professional, you may need something faster, there are a lot out there to choose from.

I believe replacing the drive is your only sure fix. I know a lot of people who have experienced issues with mac internal dvd/cd drives. That's probably why they no longer install them in their newer computers, although they'll tell you that the future is all about the cloud.

I have an early 2009 iMac, 4Gb memory running OS X Lion 10.7.5.

Good luck!

Sep 21, 2013 12:25 PM in response to mobart

After MONTHS of investigation, trial and error, pram resets, massage oil, hypnotherapy and yoga, I am quite certain the only answer to this long running question is this:


NOBODY GIVES A ****, Least of all APPLE.


I hope the last poster was right, as I am left now with the only possible solution of replacing the drive. I have seen they are on ebay for around £50 (new from reputable sellers). So I guess I am going to have to learn how to replace them, and just go for it. I no longer have any respect for Apple, their desire to satisfy shareholders and keep their exponential growth in share price running (which is simply impossible anyway, so they will fail) is far greater than their famed historic desire to satisfy those now irrelevant but formerly very important people, namely, CUSTOMERS.

Sep 21, 2013 2:45 PM in response to chinchillas

Really, it's such an easy, low cost, low frustration, fix.


My computer recognized it right away and the"eject" from the computer even works. I was able to burn video DVDs from iDVD with it too. I was amazed to see iDVD found and burned to the drive with no problem ( was expecting the usual comptibility glitches so common to apple products).


One of my friends has a new giant screen etc. 2013 iMac, and this is the only solution for her (NO DVD drive installed on those!) She. also, is a professional photographer who uses DVDs with her clients.


Mine is small and I have it sitting right on the "stand" (foot?) of my iMac, so it takes up virtually no extra desk space.


I can't tell you how thrilled I was to solve this issue so easily and cheaply!


User uploaded file

Jan 10, 2014 1:11 PM in response to narens

I have had this problem also. I tried what everyone suggested. I just got a few free softwares. One I just used is called simple burn. http://sourceforge.net/projects/simplyburns/files/latest/download?source=files


Another called Burn.


http://sourceforge.net/projects/burn-osx/files/Burn/2.5.1/burn251.zip/download


One called FireStarer.


http://download.cnet.com/FireStarter-FX/3000-2242_4-36895.html


So far so good.


Lynette

Jan 11, 2014 2:27 PM in response to diannetrussell

Oh I just used my Gold Photo Image CD's by Promaster and they work great. (No ERROR notices) The other

ones I used were Memorex. You are right, better quality Cd's work. It is a fact. Pay for what you get. These disks are more expensive and they say they will last 100 years. So the great-grand children will still be able to view them. Although by that time disks may be obsolete and something new and wonderful will be out there. I will not get to see it of course.... I an old lady. But when I get to I will order your Verbatim disks on Amazon. Good prices there. But still an alternative for those of you who do have 200 or more CD's of an off brand. The Simply Burn software works and is free. Oh, just so you know, I am a graphic designer/photgrapher and am not afiliiated in any way to any company or software of any sort. I am just me! Thanks, God Bless.

Jan 12, 2014 1:29 AM in response to lynettedon

better quality CDs work for YOU, you mean. Made no difference for me. It is a dying drive, and the worse it is, the more fussy about brands it is. yes better ones work better if your drive is not totally bust, but mine wouldn't play any and i am now running off an external LG burner i got off ebay for a fiver used. Apple hardware is junk compared to the old days,.

The disc can’t be burned because an unexpected error occurred (error code 0x8002006E).

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.