Unable to uninstall Apple mobile device support

I finally used the repair button on AMDS after trying remove 4 times (and removing all other Apple software). Worked like a charm and I didn't lose any of my music files (or anything else).

Why is it nearly always a problem updating ITunes? It's a good program, but at the same time a royal pain in the ***.

Thanx to pabramley for the tip!

Thanks soooooooo much!!! It works!!!

You saved my iphone and ipod!! thx!!!

The use of the Repair button may be very useful! I hadn't seen the suggestion, had some difficulties, and managed as described below.

I tried to follow the instructions to remove all the associated specified Apple components (In order, iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, Apple Application Support (iTunes 9 or later)), but I could not complete removal of Apple Mobile Device Support (AMDS): it would still show in Windows Programs window Uninstall or Change. An Apple forum thread mentioned Revo Uninstaller, but it did not even show the AMDS. Finally, in Windows Task Manager, Service Tab, I selected/highlit the service AMD, but could not Stop the Service in TaskMgr, so I clicked Services button at bottom. In the new Services window, selected Apple Mobile Device, clicked Stop the Service at left. Then close Services window, return to Ctrl Panel’s Remove Programs window, select AMDS, try Uninstall. Worked for me. Resuming at Bonjour, complete the removals.

Then, following step 2 to “Verify iTunes and related components are completely uninstalled,” I was unable to remove “C:\Program Files\Common Files\Apple\”, when OS claimed some components were in use. In neither Task Manager nor Revo Uninstaller was I able to find any relevant services (Apple, Apple network, ipod, etc.) to stop. I restarted Windows in Safe Mode, tried to remove the folder, but still got an error message referring to components in use. So I moved to CMD mode, as Start .. Run .. CMD, Enter, “cd \”, “cd progra~1” , “cd common~1”, “rd /s apple”, “exit”. This attack seemed to bring success, and I confirmed same in Windows Exploder, then resumed verifying removal of other folders as directed. iTunes reinstall then worked fine.

Thank you so much! I was having so much trouble with that, and it finally worked with your instructions! 🙂

Good job pabramley!! Worked for me too!

thanks so much, i've finally been able to remove it thanks to your advice pabramley!

Thanks pabramley it worked for me too.

try reinstalling when u get to actual box thats insalling plug in apple device ipod ipnone etc. should work did for me

Thanks- that finally worked for me!!

Thanks pabramley!

That did the trick!

This worked for me too. I think the key is to click "ignore" under the repair option until it removes the apple mobile device.

As a tech geek it took me a while to get it corrected but Han with it it will eventually work.

There is a god and it is pabramley. Only after bullying the AMDS repeatedly to repair then uninstall (Windows 7, 64-bit) and to follow another singularly helpful suggestion from soypisto75 in an earlier post to plug

in one's mobile device (iPhone) prior to finishing iTunes installation to allow the device drivers to reinstall was order restored (for now!) in my dysfunctional cyberfamily.

Thanks a lot.

I have an extra tip.

If you right-click and use the "repair"-option in teh bottom of the menu-list and it don't work anyway, try this:

1. Right-click on AMDS in the uninstall list and choose "change"* instead of "repair" (should be second from above instead of third /last in the menu-list).

* (hope this is the right word in the english version since i run swedish, W7-64-bit)

2. After a while a pop-up window will appear. Then choose "repair" (=top option). This will reinstall the AMDS.

3. Uninstall AMDS like you tried before. Hopefully it will disappear from the program list.

This worked for me.

Thanks pabramley your instructions worked perfectly (down to the having to 'ignore' twice) and saved me a lot of time with this problem!

This worked for me, turingtest2! I had received the error with respect to the "Apple Mobile Device Support" but did as you suggested, moving on to the next step, rebooting and trying a reinstall. It worked just fine. Thanks for the advice 🙂