CUI CUI CUI error 10.7.3 all apps crashes

Hi Gator!

Thanks for your time and suggestions.

I really apreciate it.

🙂

1- The backlight of the screen does NOT com on. There is no chime either. The tiny light located on the lid button does turn on. I also hear the DVD spinning, however, it won't boot from it nor does it is spat out when I start with the trackpad button pressed.

2- The DVD was normally sucked in. I just gave it a little push.

3- The F1 and F2 keys don't respond. Nor does the Cpas Lock key turns it's light on when pressed.

I suspect the clock battery has something to do with this. It was an unpleasant coincidence with the problematic Lion Update.

I guess I'll take my MBP to an Apple Store and have them check where the real problem lies.

I thank you once again for your kind and prompt reply, Gator.

Sincerely,

CB 😉

Good idea, but will only work if you didn't have a bootcamp partition set before you install Lion. Otherwise, there was no room for it to create a recovery partition and the user will be out of luck for this one.

The question was why didn't the devs pick this up. The answer is because, as devs, we tend to automatically prepare to deal with a beta in the same way everytime, to reduce any errrors. We either flatten our machine, do a clean mount of 10.7.2, and then apply the beta, and test, or we follow the broadcasted best procedure, which is:

1. Run disk utility and run verify disk, and if clean, do a repair permissions. If not clean, boot clean and repair, repeat.

2. Reboot

3. Install the update (combo preferably).

4. Reboot.

5. Rerun disk utility and run verify disk, and, if clean, do repair permissions. If not clean, boot clean and repair, repeat.

Because of this, our machines are clean and properly operating.

The problems are occuring because, primarily, of permissions issues, which will cause the install to fail, under the covers. Why Apple doesn't force a permissions check/repair prior to a major update is a question that never has been answered.

Hey guys I am getting the CUi error when I am typing into Terminal I am getting invalid option. My theory is I have typed the bits wrong but after double checking I think I am right.

My macintosh Hd is called Macintosh HD would anybody be able to type out what I have to put into terminal to not get the invalid option

Thanks!

I will give that a go! Thanks so much, the guy at the apple store said mine was the worst so far he has seen. I cannont acess anything no finder no nothing, I have no backup! (Yes, I know stupid) and tried to backup with the limited controls I have but it did it for a couple of hours then stopped.

Will the full Mac OS X Lion copy delete everything or place 2 OS on the 1 system?

I will have another go and see how I go! Because I dont need my laptop ASAP is the safest bet to wait it out till another update? I can acess update and it checks but nothing has come yet?

XR4er wrote:

I will give that a go! Thanks so much, the guy at the apple store said mine was the worst so far he has seen. I cannont acess anything no finder no nothing, I have no backup! (Yes, I know stupid) and tried to backup with the limited controls I have but it did it for a couple of hours then stopped.

Will the full Mac OS X Lion copy delete everything or place 2 OS on the 1 system?

I will have another go and see how I go! Because I dont need my laptop ASAP is the safest bet to wait it out till another update? I can acess update and it checks but nothing has come yet?

The Full "Reinstall Mac OS X" will just replace the existing Mac OS X (no matter the version) with a clean copy of 10.7.3, and all your Data and even Preferences and Settings should still be the same!

Of course while you're going through the motions, make sure you don't see anything like "Are you sure you want to erase the Disk: Macintosh HD?" or something to that effect. Then don't do that! But you shouldn't see anything like that. Apple will never intentionally destroy your data without warning you first!

Another user did the full reinstall and he said it took about 45 minutes, I assume that was 10 minutes to Download and about 35 minutes to install Mac OS X. It takes a little longer than doing the reliable Combo Update from the terminal, but it'll work also.

I wish Apple would include the Finder in the Recovery Partition, then it would be really easy to do anything to the main startup drive! No more having to use the Terminal Commands in place of the easy and familiar Finder GUI.

I'll post this to help out those whose situation is similar to mine.

The 10.7.3 update for me stopped several things from working: Safari, DropBox, some other apps, and made some things take up close to 100% CPU, (like DropBox, though it wasn't syncing, the crash reporter, something just named applet).

I was however able to run most things on the computer, by killing off things that stalled. If you can at least opperate the computer some, this is what I did.

I had extracted the original Lion install when I first installed it and used that, though I expect a redownload from the Mac App Store would work. I just ran that and installed 10.7. That worked fine, though it took a little while. I had to update Java right away, and I didn't try to do that much. Also, anything that needs 10.7.2 (iCloud) will not work.

Foolish me, I then ran the updater, which was the combo updater for 10.7.3, which people said fixed things for them, and I was right back where I started. (Note that I ran the 10.7.3 combo updater several time, but unlike for others, it never helped me at all with the bad 10.7 3 update.)

So I ran the whole thing again, (and will not update to 10.7.3 by any means). I'd like to run the 10.7.2 combo updater, but it seems that some of the dowload sections of the Apple site are down, so I can't. (The 10.7.3 download page also seems down, but I have 3 or 4 copies of that.)

My only current issue is that I constantly get a Problem Report that Photostream Agent can not be opened, which makes sense since it is not supported in 10.7, and I can't turn it off. There is no iCloud section in system settings since it is not yet supported. (There may be a setting in Aperature, but I can't run that becasue it needs at least 10.7.2 also.) I'm still looking for a way to stop it from trying to start. If I can get 10.7.2 to download, that issue shoud be gone.

Hope this info is helpful to someone.

rsnyder6 wrote:

I had extracted the original Lion install when I first installed it and used that, though I expect a redownload from the Mac App Store would work. I just ran that and installed 10.7. That worked fine, though it took a little while. I had to update Java right away, and I didn't try to do that much. Also, anything that needs 10.7.2 (iCloud) will not work.

Foolish me, I then ran the updater, which was the combo updater for 10.7.3, which people said fixed things for them, and I was right back where I started. (Note that I ran the 10.7.3 combo updater several time, but unlike for others, it never helped me at all with the bad 10.7 3 update.)

So I ran the whole thing again, (and will not update to 10.7.3 by any means). I'd like to run the 10.7.2 combo updater, but it seems that some of the dowload sections of the Apple site are down, so I can't. (The 10.7.3 download page also seems down, but I have 3 or 4 copies of that.)

My only current issue is that I constantly get a Problem Report that Photostream Agent can not be opened, which makes sense since it is not supported in 10.7, and I can't turn it off. There is no iCloud section in system settings since it is not yet supported. (There may be a setting in Aperature, but I can't run that becasue it needs at least 10.7.2 also.) I'm still looking for a way to stop it from trying to start. If I can get 10.7.2 to download, that issue shoud be gone.

Hope this info is helpful to someone.

I wouldn't use an old copy of "Install Mac OS X Lion", in the "App Store" you should be able to click on purchases, and then click on "Update" next to "Install Mac OS X Lion" (the Lion you purchased). That will download version 1.0.16 of the "Install Mac OS X Lion.app" which is actually Mac OS X 10.7.3. No updating required.

You can also just "Reinstall Mac OS X" from the Recovery partition, and that should download a new copy of Mac OS X Lion and install the latest verified version (10.7.3). Then you'll have a fresh copy of Lion installed starting from another copy of Mac OS X (the Recovery Partition).

If a perfectly good copy of Mac OS X 10.7.3 installation is causing problems then that's a serious bug, and should be reported. But I've never heard of anyone having a problem with 10.7.3 as long as they didn't use the Delta Update that was only available for a couple of days in the beginning.

I had the CUI ??? errors on every iMac I installed it on, before I wised up later that first day and used the Combo Updater from a MacBook Pro with the iMac Target disk mode. (I actually restored the first iMac with Time Machine, but that took another 10 hours to get back to 10.7.2, when all I needed to do was run the 10.7.3 Combo Updater on top of the bad 10.7.3 Delta Update.)

General FYI on a successful 10.7.3 update from 10.7.2

I used the Software Update mechanism on the day of 10.7.3's release and got the CUI problems along with the Finder going through app restart loops. I restored to my latest Time Machine backup (manually run immediately prior to the 10.7.3 update), and just left it at that. Yesterday I read that Apple changed Software Update to provide the non-delta version of 10.7.3, so I gave it a try, and everything went fine.

There is absolutely NO excuse for the Software Update method to be anything other than easy and correct. Also, suggesting that people should have used an alternative method such as Combo Update is wrong. Apple is a blackbox by choice, and therefore everything that it provides should be "perfect." It is seriously misguided for other end-users to be calling their fellows "wrong" for relying on Software Update. Things obviously can go wrong, but in the context of the command-economy of Apple, and even more so because Apple sells their computers as though they were as simple to use as toasters, it is not at all the user's fault for relying on Apple to provide correctly. If you personally take more precaution, it is not because Apple made a point of it.

I think Apple should spend one of its many billions on improved QA. Perhaps they could regularly buy a few tons of battle worn Macs off ebay and, for forensics, run them through software upgrades.

I don't have a recovery partition on my Mac, since I couldn't install one when I upgraded without wiping off my BootCamp partition, and I choose not to do that. So I don't have the option to boot to that.

I extracted the file from the orginal download Lion when I orginaly installed, just in case. (It came in handy.) There should be no problem with it, but as we both mentioned, you could always DL from the app store.

I don't have a recovery partition on my Mac, since I couldn't install one when I upgraded without wiping off my BootCamp partition, and I choose not to do that. So I don't have the option to boot to that.

I extracted the file from the original download Lion when I originally installed, just in case. (Turns out it came in handy.) There should be no problem with it, but as we both mentioned, you could always DL from the app store, though I have seen some people complain of lack of access to the internet as a symptom of the faulty upgrade.

I am reluctant to upgrade in any form to 10.7.3. As I mentioned, for me the 10.7.3 combo upgrade did not fix the problems that the Delta Update caused me. For me, (when I used it to upgrade from 10.7 to 10.7.3 the first time I reinstalled 10.7), it caused exactly (as far as I could tell) the same problems to my computer as the Delta Upgrade.

I know that is uncommon, as were my symptoms, but they were repeatable and they were my experience.

Oh, and the 10.7.2 and 10.7.3 Combo download pages are working again. I downloaded 10.7.2, upgraded, and am now back to where I was before first upgrading to 10.7.3.

The only question for me is what do I do when 10.7.4 comes out? Since it (in combo form) should include much or all of the 10.7.3 changes, will I have issues again?

"The only question for me is what do I do when 10.7.4 comes out? Since it (in combo form) should include much or all of the 10.7.3 changes, will I have issues again?"

Oh, that is a rhetorical question.

rsnyder6 wrote:

I know that is uncommon, as were my symptoms, but they were repeatable and they were my experience.

Oh, and the 10.7.2 and 10.7.3 Combo download pages are working again. I downloaded 10.7.2, upgraded, and am now back to where I was before first upgrading to 10.7.3.

The only question for me is what do I do when 10.7.4 comes out? Since it (in combo form) should include much or all of the 10.7.3 changes, will I have issues again?

That's a good question. I think that Apple will look seriously into what caused the problems with 10.7.3 and fix that before the next minor update anyway. I don't think you have anything to worry about.

Although, if you have been able to repeat a clean install and a combo update to 10.7.3 and still have problems, then obviously there is some third party component on your Mac, or other problem with you Mac that Apple may never see. If that's the case, then it's possible that a 10.7.4 update would be problematic.

I would wait and see, perhaps 10.7.4 will be an update that will address the problems with 10.7.3, and there will be a full investigation and explanation that will satisfy you. Something like, "this particular third party software was incompatible with 10.7.3 because it used custom API and broke Mac OS X" (custom API aren't allowed, at least with iOS). Or maybe "this uncommon third party software you have is incompatible with Mac OS X 10.7.3 and a fix has been provided." That would be a really nice explanation and solution.

Ok, I tried to run the OS X Utility like suggested above BUT it will not connect to my wi fi network even though it's selected on the top right of the screen?????? I tried re entering the password to make sure that wasn't the problem and it seems happy to connect BUT the Utility still says I'm not connected......

So I've given up on trying that option and now I'm just downloading the 1.26 GB Combo 10.7.3 update.

Hopefully this works........

I have a mid 2009 macbook pro and in order to boot I have to purge the PRAM every time. Then my system is very sluggish and will completely lock up after a random amount of time. i tried installing the direct link 10.7.3 that some say fix it.. but I haven't had any luck yet.

Well, it looks like everyone who's recently posted here has had eventual success with their 10.7.3 Update in one of about 4 ways to update! That is except for rsnyder6 and jhuber222.

Jhuber222, did you try the Combo Update on top of your existing bad 10.7.3 Update? Is that what you meant by "direct link 10.7.3"? If so, try installing it from another location, that is a different startup disk or partition (like recovery partition) or Install DVD. That shouldn't make any difference, but you've got nothing to loose to give it a try.

Also, you can just redownload Mac OS X (from the Mac "App Store", and you'll get the "Install Mac OS X Lion.app" (version 1.0.16) that is actually a Mac OS X 10.7.3 Installer, no update required when installing that newly downloaded copy, and it's a full fresh re-installation that preserves all your data, settings and preferences (as far as I know, about all the settings and preferences).