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Level 2

195 points

Password rejected

Since yesterday, Mail has been rejecting my iCloud password, and I cannot receive mail. I can only retrieve my messages by logging into iCloud via Safari. My iCloud account information in Mail shows p04-imap.mail.me.com as the incoming mail server. It is dimmed and cannot be edited. Authentication under the Advanced tab shows Apple Token.

I notice that others have been experiencing the same problem. Is this a server issue? Any word on it being resolved?

Gregory

Intel iMac, PowerBook, Mac OS X (10.7.2), HP Laserwriter, Time Capsule, Duet, Edirol PCR-30

Posted on Feb 22, 2012 6:56 AM

20 replies

Gregory Lypny Author

Level 2

195 points

Apr 19, 2012 11:28 AM in response to owllight

Owllight,

Same here. Lately, say the past week or two, Mail prompts me for my iCloud password, and this almost always happens when the computer is woken from sleep. But it is not a problem like the one I described in my original post. Now when I'm prompted for a password, I either cancel the prompt or disregard it. Clicking Get Mail to re-download my messages sets things straight.

I might add that I was not able to fix my original password problem on my own. I eventually had to have an online chat with a MobileMe support person who kindly reset my password.

owllight

Level 1

8 points

Apr 19, 2012 11:43 AM in response to Gregory Lypny

Interesting! Thanks for the info. Good to know.

Strange stuff, indeed. 😀

timroy

Level 1

34 points

Apr 19, 2012 12:55 PM in response to owllight

Yeah, the password reset helped for a day (as did other remedies). Alas, the problem remains. Oh well, thankfully my life consists of more than email, etc. Hope they fix it soon though.

owllight

Level 1

8 points

Apr 19, 2012 3:15 PM in response to Gregory Lypny

Dont know if this thread with links is much good to anyone, but I offer it here:

https://discussions.apple.com/thread/3888192?tstart=0

I continue to have the problem on "waking" and will try this and anything else just out of curiosity. This is an issue, but not one that hampers my mail collection seriously. Hope Apple addresses it soon! : )

Apr 26, 2012 7:00 AM in response to Gregory Lypny

I'm also having this problem and I've tried a ton of things ~ I'm hoping to find a fix soon

Password rejected