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the payment card you entered is not valid in the United Kingdom

Why can't I change my itunes from US to UK? everytime I enter a valid UK card I get the above error message. It *****.

Posted on Mar 5, 2012 2:30 PM

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Posted on Jun 1, 2017 3:51 PM

Is this Apple's business to check does my credit card belong to this country or not? I may have credit cards in dfferent countries and I can use them wherever I want. I can buy salt from the market with this credit card in a completely different country but I cannot buy applications from App Store. This is ridiculous.


If it is a bug, just fix it. If it is a kind of a "security" policy, I have to say that: "it is ********!"

154 replies

Mar 5, 2012 3:58 PM in response to tokyodrift

Yep, same issue here. Upgraded to ios5, had to re enter credit card details as old card ran out at the end of Feb, saying it's not accepted as invalid for the UK - nothing wrong with the card. Have also tried Mastercard, same issue.


If this is a security breach can Apple let us know asap please? I entered the details of both cards at least 5 times each.

Mar 5, 2012 3:59 PM in response to tokyodrift

Hi tokyodrift,


Tried to update my card details today, as I didnt realise Apple still had an old one on file (havent bought anything in ages) but receiving exactly same error, tried 2 UK Visa Debit cards, and 1 UK Visa Credit Card all same message. I know tonight my father (who got an iPhone this afternoon) is experiencing the same problem, which means he isn't even able to finish creating an appleID to be able to sync his phone or download any free apps even, cant select none for payment type which is weird. He's less than impressed.


If this is happening sporadically maybe there is something wrong with Apples payment system today. Will see. Submitted a support email but not holding my breath, not been able to find much on this issue by doing quick searches on google either.

Mar 5, 2012 4:01 PM in response to JamieBoxing29

OKAY, it seems many people are having this problem...slightly reassuring that I'm not alone, but I'm sorry everyone else has had to go through the same frustrating & unsuccessful period of entering multiple cards.


Please, no more users with the same problem, instead lets keep this clear/clean until we find out what the problem from apple or someone solves it.


Thanks, Hopefully there will be answer below this post very soon 🙂

Mar 5, 2012 4:26 PM in response to tokyodrift

Im having the same problem now, just tried to log in on ipad and asked me to enter card details then it said its not valid in this store, which seems still working on iPhone.

Then I tried to buy on Mac itunes and it said the card is not valid in UK.

Tried to delete the card, log out, log in, add the card again and still not working!!!!!!!!!!!!!

So ridiculous, i mean, so many ppl hving this issue and the app store itunes store is not a just released thing, why cant Apple solve this?

If Steve's still alive I will definetly send an email to him.

Mar 5, 2012 5:56 PM in response to Perplexer-

Same issues in Romania. Yesterday I could made the purches TODAY NOT. Something is happening with apple payment system. Hope that our sensitive information is not compromise.


I'm waiting for a fast fix for this (as it is in their best interest to solve this as they are loosing big $ ).


Would have been nice a message from them telling us that the payment system is down. This way we wouldn't had try 1000+ different credit cards before finding this thread. Bad Apple, bad !

Mar 5, 2012 6:49 PM in response to tokyodrift

Same here in Ireland NOT WORKING I had to update my card as other one is out of Date surely it can't take that long to get it fixed and APPLE LISTEN UP - It would be nice to give every User a €5 - $7 - £5 Voucher as a way of saying sorry for this inconvenience it would really put a SMILE on everyones face - It would be nice if you could do that please I hope you get it fixed ASAP.


http://www.facebook.com/irishpsychics

the payment card you entered is not valid in the United Kingdom

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