the payment card you entered is not valid in the United Kingdom

Same problem as everyone else, noticed it about 1.30am last night, reentered my card details and still get the message that the card isn't valid... incedentally recieved an email from apple just under 20 minutes ago, which was a reciept of payment (payment taken today) for in app purchases that I purchased yesterday... so how can my card not be valid yet apple's still managed to take money from my account. very odd. I emailed apple support but yet to recieve any acknowledgment. surprised theres no word from apple yet... very reassuring 😐

Same here in Colombia, been using the same AMEX credit card for years now and all of the sudden since last night its been turned down by itunes citing... "The credit card you entered is not supported in the Colombian store"...

I have tried to update my card details with valid UK Visa, Mastercard and Amex cards on both my pc and ipad repeatedly since 11pm last night. Phoned ipad technical support and explained waht is happening but was only sent an email with a link to their Fast Lane online support page. Why can't I speak to a human being to get this resolved and why, given most of the planet seems to be affected, can't apple put a service notice on itunes to replace the message "the payment card you entered is not valid in United Kingdom itunes store"?

Exactly same problem here - Scotland, UK

I suspect this is indeed a security breach issue. The fact that this has happened relatively suddenly and appears to be widespread globally suggests to me that Apple have simply blocked all credit card transactions outside the US until they work out a solution. Hopefully our details are being protected as part of the process, otherwise this could prove to be a major PR disaster for them. What's the betting it's all over the news later on today.

Itunes Hacking News

http://edition.cnn.com/2012/02/07/tech/apple-itunes-hacking/index.html

Not latest info but suggests an on-going issue. Have ALL credit card transactions been stopped? Is itunes totally shut down?

yes, its is Apple's fault / problem.

it seems that there was a huge security failure yesterday and thousands of users got their accounts hacked. I guess apple brought their entire system down till they manage to fix this.

If thats the case, why are they allowing US to make purchases and not us?

Why is it UK/Europe/New Zealand can't buy stuff and US can?

I think it's more just a tech hitch then a "hacking".

I highly doubt any credit card detials have been stolen. As everything is encrypted (as they say, and I hope) all your detials should be fine.

no, if you check the other forums you will see that there has been a huge issue since yesterday.

also, its not the credit cards that are stolen, all the damage is in-store, they empty the cards/acounts inside the store. Its been quite a problem the last year (http://edition.cnn.com/2012/02/07/tech/apple-itunes-hacking/index.htmlhttp://) but it seems yesterday was quite the attack.

Same here in Brazil. I made a purchase using my credit card last Sunday, today I tried to make a in app purchase and was asked to confirm my payment data, after doing so I received the message "O cartão de crédito informado não é válido para a iTunes Store Brasileira" (the entered credit card is not valid for the Brazilian iTunes Store).

Have just spoken to customer support who tell me that its a known issue affecting all UK users at least. Theyre working on it and expect it to be back up and running soon. Lady said to wait and try again in a few hours in the hope that it has been fixed.

Amusingly they have also just sent me a receipt for a purchase made 2 days ago so theyre clearly able to process sales against my "non valid in the UK" card.

Doesn't seem to be a hacking issue, more likely a serious problem with their CC gateways. I inmediately changed my account password, remove my CC info and deactivated all my computers. I'll try in a few hours and see if it works.

I haven't seen any suspiciuos activity or unauthorized purchases.

I'm from Poland, I have the same problem! Why Apple don't information us? In Poland a lot of people have the same problem. Firt I think that this is my problem, after I think this is polish banks problem but now i see that this is global problem:/

I had this problem.

It was wanting me to enter a title (Mr.) that it had no entry for.

I did not notice that this was what was wanted.

Have a close look at the form and make sure all the fields are completed

Left Hand right hand scenario. I got the response for CS on the telephone that it was aknown issue at least within the UK and that it was being corrected. I then received a response from Express way email stating the same. THe issue appears to have now been corrected. But no public notice that it has as far as Im aware. Theemail response I received did say that I would receive another mail telling me when issues are fixed - I havent had that mail yet though the issues , At least for me, appear to have been resolved.

Unfortunately I have to admit I am wrong, I tried once again to add my newly issued debit card, I deleted all the information (name address etc) & retype it all & it worked!!!! Worth trying this. This was via my iPhone not the desktop version!!