iPod Classic

Yup. i've tried that too, went exactly as planned until itunes crashed during DFU reset, keep getting 1439 error. I currently have a partition sorftware reformatting and running a sector cound and surface test. it will take approx 1.5hrs.

davyie/

Hey tt2, thought i would report back to the community. My ipodnow works. tested the surface for errors etc, didnt go well. it froze 62% with 12% errors and computer crashed. Did a full slow format took 6 hours and then a disk check. It just so happened i was installing Win8 this afternoon so had to reinstall itunes from scratch, i think that is what may have done it along with the full reformat of ipod. so there was my solution. For anyone else with the same 1439 error if you havent tried already, ignore the ipod at first, and reinstall itunes completely i dont think you would have to reinstall windows or if you are using a mac( you lucky ppl haha) mac OS, back up library 1st obviously.

Thanks for all your help tt2.

Davyie

Hello TT2! I see lots of people are writting directly to you!! I need your help too. For the past weeks, I've spend around 20 hours trying to solve the problem (Itunes completly freezes when Ipod plugged in, cannot stop it with task manager, obligate to stop it by restarting my computer).Yeah, 20 hours is a lot but I'm not good with computers so... I've tried all the 7 pages of advices here plus so many other websites and forum. I'm so happy I can directly ask someone!!

Here is what the diagnostic gives me:

Retracts: 45

Reallocs: 8

Pending sectors: 48

PowerON: 205

Starts/Stops: 15068

Tempcurrent: 27C

Tempmin:54c

Temp: 255c

And there's no change to it (except the Starts/Stops!!), whatever I do. But the one thing that tells me it's not over and why I keep on is that twice (yesterday and today) when I connect it to Itunes (first time in disk mode and then this time in DFU) it recognizes the Ipod, say it has to restore it, restore it and THEN while it seems to be synchronizing, Itunes freezes. Aaaaaaaaaaaaaaa!! Please, please tell me there's still something to do I don't understand. Like... I can't understand those software or firmware stuffs... I've deleted and reinstalled my Itunes so many times. Tried to uncheck or check whatever what... Well, I think you can picture that. So!! IF you have anything that could help, please tell me!! Thanks in advance.

That max. temperature is probably wrong, but things may well have got hot enough to warp components and get the processor issuing random instructions.. Sad to say, but I think it might be time to call it a day. 😟

tt2

This is a message of hope!! 🙂

I've been trying for 3 weeks now to repair my ipod with this forum & lots of other website (25 hours of work, minimum!! I'm crazy, I know!!). After your advice TT2, I was ready to throw my ipod away. But I decided to do one more thing... connect it to another computer. I know it was in the suggestions but I couldn't during those week and yesterday I did. I turn Itunes on and then plug my ipod into disk mode, shut it down and let the computer open it. Everything seemed to work ok so I did a restore.... BLEH Itunes freezed. So I did that all again but instead of restoring it, I just synchronized the music that was on that computer on my ipod... and guess what?? It worked perfectly!!!!!!!!!! And back home, I connected it to my Itunes, deleted the songs I put on it previously, synchronized mine... And yes, yes, yes, it worked again perfectly!!

Thanks a million for your advices TT2 and if somebody's reading that post, persevere!! & good luck !

Hi, I have revcently experienced the same problems. I realise a couple of weeks have passed since the last post, but I would really appreciate your opinion turingtest2 🙂.

So basically I got a new Ipod Classic, and these are the stats I have got from it.

Retracts: 2

Reallocs: 7872

Pending Sectors: 0

PowerOn Hours: 6

Start/Stops: 142

Temp: Current 30c

Temp: Min 22c

Temp: Max 55c

Baring in mind it is brand new, the reallocs number scared me... I think I've just about got the Ipod working for now, but do you think it will be ok in the long run? I've booked a genius appointment for next week though, as I really couldn't solve it until seeing this thread!

Thanks

Edit:

Actually, it stops syncing at the second song for some reason...argh!

Hello!

I cannot sync my iPod. iTunes states that it appears it is corrupted and asks me to restore. Restore attempts are met with 1415 and 1439 errors. Cannot format it through windows due to an error.

However: the iPod itself is working fine. All the music I had on it is still there, and I can still listen to it, and it just works fine. But I can't restore it or add/remove music.

I tried a different computer and got the same results.

I tried to run some error check with CopyTrans Doctor, and it failed to run it's test.

Retracts: 27

Reallocs: 0

Pending Sectors: 10

PowerOn Hours: 251

Start/Stops: 230

Temp: Current 28C

Temp: Min 4C

Temp: Max 54C

What do you think?

The stats don't look too serious. Try a DFU restore. Press Menu & Select like a normal reset but keep holding for 12 seconds. The device should reboot as normal and then the screen should go blank. Now connect to iTunes. It should detect a device in "recovery mode" and offer to restore it. With luck this time it will be successful.

Other things to try are a different lead, a different computer or a different operating system. i.e. ask a friend with a Mac to try restoring it.

tt2

Thanks for the reply. I'll try that when I get home tonight. I actually have an iMac, but it's a little old and on the fritz, and fails to boot into mac os although booting into vista still works fine, so if it comes to it I might have to restore my iMac to restore my iPod which I will henceforth refer to as restoreception.

If I hold menu and select longer than normal, it just keeps resetting over and over. After it reset 3 times I let go and it took a little while to boot and then booted up as normal instead of going blank. I connected the iPod and tried to restore again with no success. Should I just keep holding menu and let it chain-reset several times for the 12 seconds?

Just tried my mother's macbook. Both restoring through iTunes and disk utility failed. Also now my iPod is stuck booting into a "use iTunes to recover" screen, is there any way to get rid of that without restoring, which apparently I cannot do?

Hi, I recently got an Ipod Classic 120 gb and I have had a problem in which I would set up a playlist with all of the songs I want to put on this ipod, and as soon as I started syncing it, it would get to a certain number (ex. 79 out of 269 songs) and would just stop there and basically freeze up all of Itunes and the rest of my computer. The only way to make the computer unfreeze was by unplugging the ipod from the actual computer. Now, I have tried this a number of times, and it does not land on the same number each time when it freezes during syncing. Afetrwards, I decided to sync only a small number of songs at a time, and that seemed to work. But, it still ended up freezing at different songs. I am not sure if it's the program, the ipod or my computer... Anyways I restored the Ipod and then ran a diagnostics test and here are the results:

Retracts: 282

Reallocs: 288

Pending Sectors: 33

Poweron hours: 86

Start/Stops: 284

Temp: Current: 29C

Temp min: 46C

Temp max: 253C

Any help would be greatly appreciated on what I should do...thanks!

TT, thanks for your help. My system seems clean, 3 retracts, o reallocs, 0 pendings.

My ipod 80g 5gen got wet in my gym bag a few weeks ago. I put it in rice, then charged it, it has the grey apple screen non-stop, otherwise, I am able to do the tests, I am able to reboot, I am able to put in disc mode, but nothing further..it isn't being recognized on my computer browser or my itunes account.

Help...pretty please 🙂

Jess

My friends friend, had an ipod classic 5th gen, and her wife said it had a hardware problem, im not to aware of it, but i got it yesterday, i tried it, it gave me an error, its a white screen that says, restore ipod, use itunes to restore ipod, then the same message in 4 other languages, after that it goes to a screen that say " do not disconnect" and rarely it will swith to "ok to disconnect" then back to "do not disconnect". i read, in another apple support section, that accessing disk mode can fix reseting problems, i realized that its been going to disk mod on its own, so i followed your steps and accidently did auto test, and it passed all tests, after trying again i hit menu and did the tests, these are my results:

retracts:26

reallocs:50

pending sectors:10

poweron hours:90

start/stops:2757

so by the power on hours, it seems fairley new/very unused, so i doubt that the hdd (hard disk drive) is broken, but its very possible, i can hear the little reader going back and forth, so if this is bad tell me, and if it isnt give me help, if i fix it ill post, but until then...

Thx ;D

P.S. i posted this after what i said, so i havnt gone further than what ive explained.

P.P.S. sorry if this is long.... lol

Thats what i have, except my computer and itunes recognize it, i can do tests, when booting the logo and background is gray, it goes into disc mode automaticly, before it goes to disc mode it asks me to restore with itunes, wich always fails, i can run tests, but i havnt tested using headphones.... i have a 30 GB 5th gen, but i got this yesterday from my friends friend, all i know is that my friends friend husband said it has a hardware problem, i know nothing else, for more info, read post above /\ /\ /\ /\ /\ /\ /\