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iTunes 10.6 crashing after upgrade

I just upgraded iTunes to 10.6, but it crashes everytime I open it.


I'm under Snow Leopard (10.6.8).


Thanks in advance for any suggestion or solution.

MacBook

Posted on Mar 7, 2012 2:13 PM

Reply
525 replies

Mar 12, 2012 4:18 PM in response to Deni Kasama

I have the exact same issue. Just downloaded the Itunes upgrade and it started crashing all of a sudden after years of working perfectly fine. I am under snow leopard 10.6 and am actively contemplating popping into an apple store and have a technician reinstall Mac OS X with the provided DVD just so as to revert to the old version of itunes.

I can't believe such issues are happening to Apple now.

Mar 12, 2012 4:24 PM in response to Obson

I suggest the option of going back to the previous version of itunes.


Totally agree about the lack of care by Apple -- they should, by now, be aware of the problem, and at least acknowledge it (for some cases the new version crashes).


Is there a way to send a message to Apple? It is a simple matter of taking care of their customers.

Mar 12, 2012 5:00 PM in response to Obson

Hi Obson


I searched for the original thread where I used to download the previous version of itunes. I couldn't locate it, unfortunately.


However, I found this link for you which may be the same:


09-Mar-2012 14:45 (in response to dmarvo)

Apple's Direct Download Link for iTunes v10.5.3 for Mac OS X.


I trust this helps. I will continue to search for the original note, and if I find it I will let you know.


Mar 12, 2012 7:52 PM in response to Gilbert Goldman

I just downloaded the older version of iTunes. But when I tried to install it, my Mac told me that I couldn't use it becuase the iTunes library was created by a newer version of iTunes. Am I supposed to delete my iTunes library?? I don't even know what file that would be.


I have to say- this is extremely frustrating and disappointing.

iTunes 10.6 crashing after upgrade

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