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iTunes 10.6 crashing after upgrade

I just upgraded iTunes to 10.6, but it crashes everytime I open it.


I'm under Snow Leopard (10.6.8).


Thanks in advance for any suggestion or solution.

MacBook

Posted on Mar 7, 2012 2:13 PM

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525 replies

Mar 7, 2012 10:11 PM in response to milesdesign

I have the same symptoms as you. iTunes 10.6 repeatedly crashing upon selecting any connected IOS device. iTunes also crashes if device is not selected in GUI, but a sync starts. The sync reaches stage 6: syncing photos and iTunes crashes. This seems consistent with the crashing thread in the log being "com.apple.CoreFoundation". One point of interest here: on my computer the iPhoto upgrade has NOT been purchased from the App Store and is still version 8.1.2. There were no problems yesterday in prior version of iTunes 10.5.3, but maybe it doesn't like the older version of iPhoto? Anyone else with crashes (not related to iTunes Match -- which I'm not using) have an older version of iPhoto that syncs with an IOS device?

Mar 14, 2012 3:32 PM in response to Deni Kasama

Here's the fix (I spend like an hour coming up with this):


  1. Quit iTunes (if it hasn't already quit itself)
  2. Go to /Applications/ and click iTunes.app
  3. Press command + I to get info
  4. Edit the permissions so everyone has read/write access
  5. Move iTunes 10.6 to the trash
  6. Go to ~/Music/iTunes (or wherever your iTunes library is stored)
  7. Copy iTunes Library.itl to your desktop to be safe (delete it when you finish the process, this is your 10.6 library which you may still want if you can't fix iTunes after this)
  8. Go to ~/Music/iTunes/Previous iTunes Libraries/ and copy the file that was created closest to today (in my case, it was one from about an hour before I installed 10.6); the old library you're copying is your iTunes 10.5.3 library
  9. Paste it in ~/Music/iTunes
  10. Rename the file to iTunes Library.itl
  11. Go to ~/Library/Preferences and delete everything that starts with com.apple.iTunes
  12. Download the iTunes 10.5.3 disk image from *****
  13. Install iTunes 10.5.3; it should load the older library you just copied to your iTunes folder
  14. Open iTunes
  15. Play a victory song and wait for 10.6.1 so you don't have to do this again


<Link Edited by Host>

Mar 8, 2012 12:52 AM in response to Shawn Lebbon

Yes, it looks like, in my case anyway, that the culprit was iPhoto v 8.1.2. When I chose "Choose Photos To Share..." from the Advanced menu in iTunes, it would crash, even without the iPhone connected.


I moved my iPhoto Library to another location (I use Aperture now, so that's why I haven't updated iPhoto; I don't use it.) I restarted iTunes, connected the iPhone and synced without any issues. Everything else seems to work fine, no further crashes...


I have an original iPad (no camera) so it was never synced to my iPhoto library, so that may be why I had no problems with iTunes crashing when I synced the iPad.

Mar 8, 2012 2:01 AM in response to Deni Kasama

I have an iMac 20 inch early 2008 running OS X Lion 10.7.3.


Today I updated my iPhone 4, iPad 2 and Apple TV 2 to the latest releases. iOS 5.1 for the iDevices, not sure about the ATV2. I also own an original Apple TV that has been hacked.


I updated to iTunes 10.6 and immediately it started crashing on launch.


Safe mode, creating a new iTunes library, repair permissions all didn't work. I use the Wi-Fi sync on my devices and I noticed iTunes start to try to sync with these on startup so I turned off my iPhone and iPad. Still crashes so I unplugged my Apple TV 2. Still crashing.


Lastly I unplugged my original hacked Apple TV and iTunes has now been running for about 15 minutes without crashing.


iPhone 4 back on and performed a Wi-Fi sync.


iPad 2 back on.


iPhone still syncing and iTunes crashed again.


So I turned off WiFi on both the iPhone and iPad. iTunes is happy again.


Plug the iPhone in to sync cable and iTunes crashes again.


It has got to have something to do with the iTunes syncing.


Please release a fix soon apple.

Mar 8, 2012 2:52 AM in response to Deni Kasama

10.6.8 on a 3 year old iMac.


My sequence of events was - upgrade iPad2 to 5.1, then upgrade iTunes to 10.6.

iTunes now launches fine, but does not see the iPad, nor the 5.0 iPhone when they are plugged in.

Nothing is jailbroken.

I have not tried to do anything else with iTunes, justplug in the devices, which then cannotbebacked up or synced since they never appear.


I am considering the reversion to 10.5.3 by downloading it (I dont use timemachine).


Or maybe the purchse of a $15 upgraded iPhoto. Currently we have one person claiming asolution by this means. Has anyone else tried it ?

Does upgrading iPhoto solve the problem ?

Mar 8, 2012 3:10 AM in response to Deni Kasama

OK - forget iPhoto upgrade as a solution. Looking at the reviews it seems it is prone to crashing, less ergonomic in use, and can fail to install, leaving things in a mess.


Leaves only a reversion to previous iTunes - orotherwise just wait, with no device backup or syncing possible.


We can trust that Apple has a team working flat out on this, can we ? No sleep allowed until its cured ?

iTunes 10.6 crashing after upgrade

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