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iTunes 10.6 crashing after upgrade

I just upgraded iTunes to 10.6, but it crashes everytime I open it.


I'm under Snow Leopard (10.6.8).


Thanks in advance for any suggestion or solution.

MacBook

Posted on Mar 7, 2012 2:13 PM

Reply
525 replies

Mar 8, 2012 3:36 AM in response to Deni Kasama

Thanks Apple, ...do you even have a QA department at all? Or is everyone at Apple so arrogant they just assume no mistakes can be made?


After upgrading to iTunes 10.6, everytime I plug in my iPhone 4, it crashes within 60-seconds!


This is ridiculous!!!

This is why you can NEVER update anything Apple until at least a month or two after its been out. This is also why I won't purchase a new iPad for at least a few months. Just ignorant decisions to NOT thoroughly test anything!

Mar 8, 2012 4:35 AM in response to Deni Kasama

I had crashing problem with iTunes a lot of times with older version. But force to quit a few times and force to restart the computer will usually resolve the problem. But with the 10.6 update no matter how many times I restart my system it does not solve anything. Soon as I click the iTunes icon. It start jumps and never stop. In the system monitor, it says iTunes is not responding and my finder will stop responding soon after. All I got I a mouse icon going around and around. I cannot shutdown the computer because the finder is not responding. All I can do is force to shutdown by holding down the power bottom. :(

Mar 8, 2012 4:56 AM in response to Deni Kasama

I tried someone's suggestion:


"The culprit seems to be the iPhoto library. If you move it out of the Pictures folder, say to the Desktop, you should find you can sync your devices with iTunes 10.6

If you don't use iPhoto that's fine. If you do, you'll have to move the library back again each time you use it, until Apple gets around to fixing the issue."


This did nothing for me. Still iTunes did not notice me plugging in iPad or iPhone, so no backups, no syncs.


So finally I decided to revert to 10.5.3. Having no back up of my own, I followed, step by step the instructions posted by theguypostingacomment a page back in this thread.


Worked perfectly. I now have both my devices newly backed up and synced, and everything else in iTunes seems to work perfectly.


This solution is totally recommended, and I formally propose theguypostingacomment as hero of the day.

Mar 8, 2012 5:49 AM in response to theguypostingacomment

Yes, the downgrade did work for me. The only addition is that if you are using Lion (10.7) then you need to have the Finder display hidden files so that you can see the ~/Library folder to delete the com.apple.iTunes plist files. You can do this using the following:


  1. Open Utilities folder (in Applications).
  2. Open a terminal window.
  3. Copy and paste the following: defaults write com.apple.Finder AppleShowAllFiles YES
  4. Press return.
  5. Now hold ‘option’ on the keyboard and right click on the Finder icon.
  6. Click on Relaunch to relaunch the Finder and make changes take effect.

I did the above and then restored the iTunes application from my Time Machine backup. Works like a song. Will now wait for a fix in iTunes 6.1

iTunes 10.6 crashing after upgrade

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