You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes 10.6 crashing after upgrade

I just upgraded iTunes to 10.6, but it crashes everytime I open it.


I'm under Snow Leopard (10.6.8).


Thanks in advance for any suggestion or solution.

MacBook

Posted on Mar 7, 2012 2:13 PM

Reply
525 replies

Mar 8, 2012 7:15 AM in response to Deni Kasama

Just to add my experience to the list...


My iTunes 10.6 works fine until I select either Films or TV Programmes in the library, then iTunes crashes as it tries to load the artwork.


I'm still running Mac OS X 10.6.8 and iPhoto is 9.2.2


Thinking I'll downgrade iTunes if they don't release a fix soon.


-=-=-


Also, I can connect my iPhone 3G, first generation Apple TV and three iPods (third, fourth & sixth generation) and sync all devices with no problem.


Message was edited by: unicorn27

Mar 8, 2012 7:28 AM in response to Deni Kasama

I'll add my experience as well.. Lion 10.7.3, Upgraded my iPads and iPhone to 5.1 fine, then upgraded to iTunes 10.6. iTunes doesn't crash for me, but it will not see my devices anymore (except for old AppleTV 1). Every time I dock an iPad or iPhone, I get a popup that states "Photos in the Camera Roll of "x" cannot be imported because the device is locked wih a passcode. You must unlock the device to import them". Clicking ok clears the popup, but no devices in iTunes.


Oddly, even if I unlock the devices, they still don't appear in iTunes. So, while iTuens doesn't crash for me, it's as useless as if it did, since I can't sync, upload new stuff... and so on...


ok, so where's 10.6.1? 🙂

Mar 8, 2012 10:16 AM in response to Deni Kasama

I'm beginning to wonder if there's some truth behind this iPhoto thing. I'm still using v8.1.2, because v9+ #@%$! in comparison in my opinion. Not to mention all the people who lost pics on the initial upgrade to iPhoto v9. As much as I'm an Apple fan, it ****** me off to no end, that they don't really QA anything!


They probably have some high school kid in Cupertino do the upgrade on a Mac with the latest hardware and software one time. If it works, done!!! ...and #@%$! the public!

Mar 8, 2012 10:55 AM in response to Deni Kasama

It is a small reassurance to know that my computer is not the only one wigging out after recently updating its iTunes software.


My computer's behavior...iTunes either crashes on me, or it shows a **** of a lot of lag. Will play music from my playlist, but readout of the song (ie. title, artist, time left in track, etc) lags behind, or just freezes altogether while the song continues on. It's also seriously impacting the performance of the rest of the apps on my computer. Browsing with my Chrome browser just ***** now, because anything is taking forver to load or browse through. Solutions so far? I'm just now researching this problem.



Stats:

MacBook

OS X Version 10.6.8

Mar 8, 2012 11:20 AM in response to Deni Kasama

Update: My system is an iMac running OS x v10.7.3, with iPhoto v8.1.2


Nothing I have tried so far (short of downgrading I presume) has worked. iTunes will work, until I plug in my iPhone 4, at which point it quits and disappears within 60-seconds flat every single time guaranteed!!!


Also, Gabriel of Toronto; I have the same issues with Google Chrome (while iTunes v10.6 is open) as you described above with the overall lag.


I contacted Apple, and most major Apple related websites like TUAW for instance, hoping the power they have will get Apple off there 'ace' to fix this problem most rikki-tik!!!

iTunes 10.6 crashing after upgrade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.