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iTunes 10.6 crashing after upgrade

I just upgraded iTunes to 10.6, but it crashes everytime I open it.


I'm under Snow Leopard (10.6.8).


Thanks in advance for any suggestion or solution.

MacBook

Posted on Mar 7, 2012 2:13 PM

Reply
525 replies

Mar 8, 2012 12:48 PM in response to Deni Kasama

KABOOOM! Another one bites the dust! Get a move on Apple! Seems like to me they are releasing a bad Beta on the general public. I really don’t get how something like this happens!


Mine crashed right on startup. I repaired disk permissions and reset my PRAM to no avail.


MY PARTIAL SOLUTION: The opening screen for me was TV shows. Following a suggestion on this thread, upon starting iTunes I very quickly clicked another location before it could crash. In my case I clicked the iTunes Store, and iTunes did not crash. However, if I select TV Shows after iTunes is running it will crash again. I went down the sidebar and selected every choice(Music, Podcasts, Playlists, etc.) and only TV Shows caused my iTunes to crash.


I was able to get my iPhone 4s to sync and backup fine(as long as I don't click TV shows). I can also play music, radio, podcasts and playlists.


I am using Snow Leopard 10.6.8. I also have the iPhoto '09 version 8.1.2 that some people suspect of causing the problem. I don't use Match or Ping.



Good lucky guys, I hope Apple fixes this ASAP.

Mar 8, 2012 12:53 PM in response to RoarX

I already thought the same tip. On Windows 7-64, you need to do it quickly because the opening screen is saved when you close iTunes. So I tried to change my "music" opening screen to another, closing iTunes before a crash, to save the current screen. The screen has saved successfully but the problem still the same, whatever is the opening screen. A big issue 😟 and we are a lot with the same problem.

Mar 8, 2012 1:10 PM in response to Deni Kasama

iMac: OS X v10.7.3 w/supplemental, iTunes v10.6


After upgrading, my iTunes appears to work and play fine, that is until I connect my iPhone 4 via USB.


To be more exact:

  • Once I connect my iPhone 4, iTunes will see that its connected. Everything is still fine at this point.
  • Then, as soon as I click on my iPhone 4 in the left column, iTunes will quit and disappear within 60-secs.


I agree with you RoarX, I'm certain this was never tested or QA'ed, and Apple released it on the public to do the testing and troubleshooting for them for FREE. Isn't that how it works, the more wealthy a company becomes, the less they want to do to make even more money? Not looking good for Tim Cook right now, ...here's to the first big crap stain on his record as far as I'm concerned.


Suspect Steve is rolling over in his grave at Apples incompetence without him at the helm? ...hahaha

Mar 8, 2012 2:17 PM in response to Chris CA

Chris CA wrote:


TommyLee_ wrote:


I'm certain this was never tested or QA'ed,

Really? You are certain?

Since your work at Apple and have direct insight into their update and release procedures, why aren't you doing something about it?


Chris, I was having a late lunch and spit my food up because your post made me laugh so hard ...hahaha

Does 'CA' represent California? Are you the Cupertino High School kid to blame for this debacle? ...hahaha


Simple logical deductive reasoning is more than enough proof to know this release was not thoroughly tested. Have you not read this post in its entirety? ...hahaha This is NOT a single individual issue.

But hey, thanks for the laugh, it made my day...seriously! ...hahaha


If Apple is reading this and looking for a more than qualified software QA engineer, I'm open to entertaining offers ;P

Mar 8, 2012 2:36 PM in response to TommyLee_

TommyLee_ wrote:
Simple logical deductive reasoning is more than enough proof to know this release was not thoroughly tested

You simply mentioned, "I'm certain this was never tested or QA'ed,"

I'd bet very large amounts of money it was thoroughly tested. I doubt very much Apple would let Joe Engineer simply toss something into the final build after the rest of it has been QA'd & tested (as in GM and other beta releases).

Have you not read this post in its entirety? ...hahaha This is NOT a single individual issue.

Yes I have. I reinstalled 10.5.3 because 10.6 was crashing (though I did not take much time with it at all).

Is it a problem? Sure looks like it. Bet it gets sorted very quickly.


It's not everyone and I highly suspect it is not a large percentage of users either. Keep in mind that most of the people posting here are having problems.

David in St. Louis seems to have it working ok.

Mar 8, 2012 2:44 PM in response to Chris CA

Chris CA:


Thoroughly tested? So I could find it crash in 5 minutes? I doubt it.


"Bet it gets sorted very quickly". I doubt it. They probably have thousands of crash reports by now and the software has still not been pulled, and no statement from Apple not to install it. That should have been done.


I wonder how you got your 59,790 points, whatever that is. Perhaps apologizing for Apple.

iTunes 10.6 crashing after upgrade

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