Earlier this year I became the owner of two iPhone 4S/16GB (2 years contract). After careful testing, needed applications, I realized that the product it is almost perfect, except of course the battery. Accepted the fact so I need to charge the battery every day. At the end of April this year ( base of good experience with 16GB model) decided to added to my family plan third iPhone 4S/32GB. I got, unpacked and the next day I overslept for work. Just my new iPhone did not wake me. I checked, it was set correctly, but like too quiet. Looked in Apple's web I found the cause. A huge crowd of users complaining of low audio volume after making software update 5.0.1 to version 5.1 and 5.1.1. Other iPhone’s just losing audio completely. Another Apple’s slip-up. (Battery was - first).
Not believing what people write I decided closer check. Happily have a phone with software 5.0.1 and this new with 5.1. To my enormous surprise, everything that people have posted was true. - In addition I think Apple did not screwed the new software. Apple did it intentionally, and finally screwed its flagship product, the iPhone 4S. Well, clever engineering of Apple's innovative thinking found the way to improve battery life. They limit the audio volume by 30% and brightness of the screen - a 30% down too. - I checked.
Self-advertising excellent product, (I made the decision to buy the third iPhone based of the first software 5.0.1) by this new software has been screwed. Well let's say significantly reduced usability.
The first software update from 5.0 to 5.0.1 that Apple has posted improved battery life - A LIE. The second update 5.1 they did not write anything about lower the audio levels - another LIE. What really work worse – everything. All audio options except headphones are much quieter, even incoming calls too. All the settings on max and Volume are still too low. The screen is no longer snow white but a little reddish, warm white. Apple is hand by hand with ATT and they probably felt some loss of use iMessage (free iPhone to iPhone), so the new software to eliminate. Skype randomly asking for password. (On my iPhone with 5.0.1 works OK.) Surely there is something fishy, but not wanting to check everything I decided to go to the local Apple store and replace my iPhone. Apple Tech support said that the phone must be defective. - This way I replaced the two phones. So, by my hands passed for the comparison three iPhone’s 4S with the 5.1 software. All worked just as bad. Very angry and frustrated I decided to return the 32GB model to ATT and replace for the 16GB that I have and it works perfectly. I received the New iPhone day before yesterday and unfortunately with software 5.1. The audio is just as low. At an Apple store naively tried to convince the vendors to give me a phone with 5.0.1 software and I give them rest and peace. However they do not want to do it.
The Apple Store Rockaway, NJ, Technician No. 1446403403 admitted to me, that's right, say is a big difference in audio - I have it in writing, but he does not know what is the cause. He called Genius Administrator Tech senior Maria Mendez. Shies came and MADE stupidest answer I ever heard. “Apple has reduced the audio because of damaged speaker”. That would mean there is another serious fault - the speaker. I said, show me the service bulletin believe it. She went on for 3 minutes and then came back saying that this is an internal document of Apple's (secret) and that there can’t show me. Apple should give her a bonus for company loyalty. Everything is one BIG FAT LIE and deception of millions customers. Apple saving company from enormous losses (recall notice for batteries) limits the usability of your product by cheating millions of current and future users. This is one GIGANTIC FRAUD. Some good Lawyer should take care of this.
Japanese Auto Company when they realize the rug in their cars that causes accidents announces the total recall. Fixes everything with Customer’s apologizes. BECAUSE they has the HONOR and RESPECT FOR CUSTOMERS. APPLE DOES NOT KNOW WHAT THAT MEANS.
Now, I stuck with the iPhone that does not work properly, has little too low RAM for my work and nobody wants to help me. I do not care why and what did you do with this new software. Just send me a new iPhone 4S with 5.0.1 software which works well. Angry and frustrated.