iTunes match will NOT display playlist (iPhone 4 8gb white at&t)

Interesting new wrinkle - I had the same issue until recently then the playlists reappeared when I turned match off then on

Here is the rub. For genius mixes The Playlists aare there - but the track names are not. I can play them, by touching a blank but the names aren't there. Strange?

New wrinkle here too:

I discovered that iTunes Match had somehow turned itself off on my computer. I turned it back on, it did its thing, and now ONE of my playlists has returned.

There are still about 10 other playlists missing, but hey, it's a start. Other people having problems might wanna check their computer's iTunes (Store > Turn On iTunes Match).

This is just a heads up, but I have been having this issue to, I think it might be a .plist issue because my iTunes match randomly shuts off/down or what ever you want to call it. ( I constantly have to go into iTunes prefs and tuen match back on)

When I get some time I am going to look into this, Thanks guys your thread has been helpful.

I will also keep you posted on my trial and errors.

Lee

P.S. all my playlist instantly showed when turning match back back on (on my MBP)

This is strange.....

Lee

Hi,

I've been having the exact same problems (no playlists) on my iPhone 4S and iPad. It started with the playlists not syncing anymore on the iPad and eventually dissappearing completely. A couple of days later the same happened with my iPhone 4S. This seems to implicate that there are some corrupt songs or playlist in the cloud that block the syncing process. But I have many songs and playlists so unable the find anything wrong.

I did manage to get rid of the 'ghost' iCloud tracks on my devices by digging deep in the file system as documented here: https://discussions.apple.com/thread/3376325?start=135&tstart=0.

Jerome.

I've made some progress. It seems that playlists are now showing up on my iDevices whenever I update them on my computer in iTunes. That is, I have to change something about the playlist for it to force itself to sync across devices (eg making a smart playlists have 51 songs instead of 50). People having trouble might want to try changing or recreating playlists to see if that fixes things.

I've seem to have fixed the issue. The complete procedure (on a Mac) as follows:

1. Make sure you have a backup of everything, including a recent Time Machine backup of your iTunes library
2. Deep clean your device and enable wired/iTunes syncing as described on https://discussions.apple.com/thread/3376325?start=135&tstart=0
3. in iTunes, turn off iTunes Match and Genius (important!!!).
4. Enable 'Guest users', Fast User Switching and switch to a Guest account
5. Using this guest account, start iTunes and enable iTunes Match. All your songs and playlists should become available
6. Delete all your playlists (this removes them from the cloud).
7. Logout of the guest account (all the user files will be deleted)
8. To be sure, wait a while (I've waited overnight)
9. Enable iTunes Match on your iOS device. This should sync all songs, the playlists should be empty. Wait untill the sync completely finishes and album art is downloaded.
10. Enable iTunes Match and Genius in iTunes on your Mac. This will re-upload all your playlists.
11. Check your iOS device and see the playlists reappear.

I hope this helps.

You can also use this Guest user procedure to improve the matching of your songs: using iTunes in your guest account, make a smart playlist with iCloud Status is Uploaded. Delete all these songs (from the cloud). When you re-enable iTunes Match in your user account, it will restart the matching process on all of these songs yielding a whole bunch of additional matches (a couple of hundred in my case).

@dtheore, I thought your playlists weren't syncing at all like the issue I was having. I wouldn't be too concerned with a delay in syncing playlist although my procedure above might fix that too.

I have the same issues as described in the original post and have spent hours trying to get the playlists to return to my iphone 4? My computer and ipad and another iphone 4 are fine, I just can't get the playlists on my phone.

Screens look exactly the same as above? I seems like maybe something is corrupted on my phone? I have all artists, songs and albums displaying just not my playlists.

When I look at the number of songs on the phone is about 12 more than I have in the actual library?

Any advice appreciated, I have already restored the phone, and signed off and on everywhere a million times? I would think would be many others with this issue?

deteore

Well, I wish I could tell you detail exactly what I did other than push many buttons over a long period of time but to my surprise, the playlists have returned!!!

Two things I did may have done the trick. The first I don't think is likely, but one thing I did was log out of my Spotify account and then log back in? Spotify had an old copy of my playlist files from prior to the problem.

Second and more likely fix might have been is that I went through all of my 50 or so Smart Playlists and refreshed each list. In some cases I also also changed the number of songs from 50 to 25. I noticed some of my smart playlists had like 68 songs instead of the 50? Please note, the playlists worked fine on a my computer, ipad and wife's iphone4s. It seemed to be a problem with my phone.

Before I did the above for good measure I logged out and then logged back in to the Store on my phone and also toggled the Itunes Match on/off switch for good measure. I also went into Settings>General>Usage and deleted the Music file.

On my computer, I first updated Genius and then for good measure under Store> I Updated Itunes Match.

I hope one of the above things fixes your phone too. It was driving me nuts!!!! Good luck to you and any others with this problem!!!

Jay