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iTunes match will NOT display playlist (iPhone 4 8gb white at&t)

Hello.

iTunes Match WILL work on any device I've attached it to (2 iMacs and an iPhone 4s), however the white iPhone 4 (8gb AT&T) WILL NOT display any playlist that are on the computer (that show up on my iPhone 4s).


User uploaded file User uploaded file
All albums and artist seem to appear
(the libaray has 20,921 songs)


but if i click playlist the screen is blank.


All the account information matches.


I've turned off and on Music Match. I've resetored the phone entirely and set it up as a new iphone with out a back up and i'm still running in to the same issue.


Please help!

iPhone 4, iOS 5.1

Posted on Apr 12, 2012 5:28 PM

Reply
62 replies

Jul 30, 2012 3:08 AM in response to dteore

I had the same problem — I reset iTunes Match on my iPhone 4S, and it wouldn't display my playlists. Toggling the iTunes Match setting didn't work. Force quitting Music app didn't work. Resetting iTunes Match on my MacBook Air didn't work.


What finally worked was powering my iPhone off, and then turning it back on.

Nov 28, 2012 11:23 AM in response to dteore

Hi,


I have similar problem now. First I turned iTunes Match on, I've seen my playlist and aproximately half of my artworks. I read somewhere that turning Match off and on again might help with missing artworks. So I did that. After turning it on again, I CANT see ANY playlist on my Apple TV nor iPad and also there is NO SINGLE artwork in the library. I've tried restarting everything but didnt help. There is a little cloud next to my playlists on my Mac, signalizing that the playlists are in the cloud, but actually theyre not. I'm really ****** off cause I paid for something what screwed my music library, is not working correctly and I spent hours fixing it with no result.


Anyone has some advices??


Thanks.

Nov 28, 2012 2:27 PM in response to dteore

I think it is a confuse internally on preferences, but we are not authorized to modify or delete any of this files.

I lost all my playlist, and have a case opened in Apple Support about it, while they investigate this issue I syncronized my music manually to iphone, I can't use Music Match again, I could ask for my money back, if they can't solve my problem.

Nov 28, 2012 3:57 PM in response to Xristos

I think i found the problem. I was making a lot of genus playlist and saving them for later... I also make a lot of regular playlist. I finally got fusturated and I removed all of my playlist - restarted and it was all good Music Match started syncing the major down fall was the loss of some playlist so I would suggest taking a screen shot of any playlist you'd like to recreate or export them.. but this did fix my issue.😐

Nov 29, 2012 5:44 AM in response to dteore

I solved the issue, but it could be just look, not a scientific method

1- Erase all genius playlist

R/ Nothing happend

2- Turn off music match on iphone

3- Went to itunes store in my account and removed the device

4- Syncronized manually my playlist from computer to iphone.

5- I listened my music on the road to my house

6- Let pass 6 hours until night

7- At night I turned on the music match on iphone, again BUT didn't open the Music App for a while

8- Half an hour later I opened the music App and "magic" my playlist returned


I think this way to reset is good, but you must wait two times, one for Itunes Music Match server reset the pref by it self after you turn off on iphone, and two for your iphone sync with the server before open the music app.


Good luck for every one!

Dec 2, 2012 7:36 AM in response to dteore

Hi The solution is that you have to double your Playlists in your Itunes on your PC.

One for the ItuneMatch and the other one for when you don't want to activate the Itunes Match on your Phone or other devices.

To copy it, just created new List, call the same name. Copy all from the cloud list same name and past-it in your

new play list. To be able to identify the cloud List, just start each list name by C_Roch ....

Sometime, I don't want my Itune match on in my device and if you don't do that ( the solution) and close your

Itunes Match all your playlists will dissappear. By putting back (enable) your Itunes Match, It will take few minute

under wifi to reappear.

Dec 2, 2012 10:14 AM in response to dteore

I haven't read all pages of this post, so I apologize if this has already been posted, but I was experiencing a problem where most, but not all, playlists were syncing between itunes on my notebook to my mobile devices. I read this on apple's itunes match page:


However, playlists with videos, voice memos, or PDF files will not sync


I went into itunes, added the columns for Kind and for iCloud status, and sorted by them. I was searching for files that didn't belong for starters, but then when I sorted by iCloud status I saw one song that showed 'duplicate' in that field. I deleted that song, and the playlist showed up on my phone almost immediately.

Dec 13, 2012 11:24 AM in response to dteore

HI all

I dhad the same problems were by my itunes playlist would not show on my ipad 3, ipad mini or iphone 5.

i deleted the playlist from itunes on my computer and then created new ones but no luck. I then noticed that if i create a playlist on my ipad then it would show up on my pc. So what worked for my is creat a playlist on idevice (ipad or Iphone) add a song. see it that it comes up on the desktop computer itunes. add a few songs from there to that newly created playlist and hopefully the rest of your playlist should come up on your idevice.

This is what i did and the playlist then just popped up. Ihope that this may help.

iTunes match will NOT display playlist (iPhone 4 8gb white at&t)

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