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iCloud Mail Down (12:30PM eastern, Apr 17, 2012)?

I was in the middle of responding to an email on iCloud.com's mail interface, and all of the sudden the "Send" button grayed out. I see I have 1 item in my drafts folder, which must be the last auto-saved draft of the reply I was typing up, but I cannot get to the draft. On iCloud.com, the loading spinner just spins and spins and eventually I get an error saying the folder can't be loaded. Same thing happens when I try to go back to the Inbox. I tried to load up the draft on my iPhone 4S, but it also just keeps spinning and never loading the draft. The fact that the problem is occuring on two devices (on separate network connections, one PC on my office's wifi and the other my 4S on AT&T's 3G network) seems to imply that the problem is server-side. Is anybody else seeing these problems?


I'm located in Tallahassee, FL. Not sure if that matters, but I suppose it could be a regional outage.

Posted on Apr 17, 2012 9:45 AM

Reply
218 replies

Apr 18, 2012 3:36 PM in response to Mike Sklens

iCloud email not working for me, London UK, since late morning Wednesday. Spent about 1.5 hours on phone to Apple. Only when call escalated to senior support that they said other people had had problems and they too on their iCloud account.


Attrocious idea of service, relying on customers to report outages.


Looking for more reliable email service. Any ideas? I too rely on iCloud email, and this is not the first outage. MobileMe anyone!!

Feb 15, 2016 7:43 PM in response to Mike Sklens

Our entire office has had problems with icloud mail for over a week now !

no help from apple.


Luckily I also mange our own pop mail accounts.


this sort of rubbish makes me want to convert back to dredded MS

or gmail andriod/MS platform.

Apr 18, 2012 4:12 PM in response to Mike Sklens

Well I just got off the phone with the Express Lane service. They were late in calling me, so much for the express. Anyhow, the guy on the phone was very nice and very apologetic, but he didn't and couldn't do anything. I'm starting to think the whole thing is imploding. He said they told him 2% down, not one. I think that's a bone to throw at us and think it's more like 20-50% down. Very, very frustrating. This is the sort of thing that sends customers running for the exits.

iCloud Mail Down (12:30PM eastern, Apr 17, 2012)?

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