HT201209: Redeem iTunes or Apple Music Gift Cards and content codes
Learn about Redeem iTunes or Apple Music Gift Cards and content codes
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All replies
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Helpful answers
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May 25, 2012 8:40 AM in response to Kathleen555by varjak paw,Log into the iTunes Store using the account under which you redeemed the card and your balance will be shown at the upper-right next to your account ID.
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May 25, 2012 11:06 AM in response to Kathleen555by ed2345,Kathleen555 wrote:
How do I check the balance on my iTunes gift card
iTunes gift cards do not have a "balance."
If the card has not been redeemed, it is worth the stated face value.
Once it is redeemed, the card is worth zero, and the balance is in your account.
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Jun 13, 2012 7:37 PM in response to ed2345by Tamara219,★HelpfulHow to check to see if you have "redeemed" it without actually "redeeming" it? I think that is why the question of checking the balance on a card. Thank you
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Jun 14, 2012 6:48 AM in response to Tamara219by varjak paw,Sorry, but there is no way to check to see if a card has been redeemed other than by attempting to redeem it.
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Sep 26, 2013 9:29 AM in response to Kathleen555by danroldan,seems like ios7 doesnt allow us to check the balance of our itunes gift card. i want to make some purchases!
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Dec 26, 2013 7:21 PM in response to ed2345by Ting Tawng,ed2345 wrote:
Kathleen555 wrote:
How do I check the balance on my iTunes gift card
iTunes gift cards do not have a "balance."
If the card has not been redeemed, it is worth the stated face value.
Once it is redeemed, the card is worth zero, and the balance is in your account.
I have just redeemed an iTunes $30 gift card and did not get the face value into my account. $25.51 landed in my account, $4.49 has gone missing. Opening balance $20, closing balance $45.51
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May 24, 2014 2:22 AM in response to varjak pawby binba,There is actually a link to check your gift card balance:
https://secure2.store.apple.com/us/giftcard/balance
However I just tried it with a new $15 card (scratched just now), and it claimed that the PIN was invalid. I copy-pasted the PIN to iTunes' redeem feature, and it worked right away.
So your mileage may vary...
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May 24, 2014 4:17 AM in response to binbaby King_Penguin,That is for Apple Store gift cards (which can only be used in the Apple online store and their bricks-and-mortar stores), it won't work with iTunes gift cards
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Mar 23, 2015 7:27 PM in response to Kathleen555by netstrada,yes this is rediculuse each time I must call itunes to confirm if card was redeemed or not.
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Aug 27, 2015 4:15 PM in response to Kathleen555by dabbara,Look up the Support contact # from below link. For US - 1-800-275-2273
https://support.apple.com/en-us/HT201232
Explain the issue, and they will connect you to iTunes support center.
Associate here can look up the value on the card and if it has been activated or not, when you provide the PBHxxxxx or GCAxxxx at the left bottom of the card.
<Edited by Host>