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Checking balance on iTunes gift card

How do I check the balance on my iTunes gift card

Posted on May 25, 2012 8:27 AM

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Posted on Jan 6, 2017 1:11 PM

I guess (hope!) you have figured out the issue by now with this gift card, but for anyone else facing it, it would be helpful to log in to your iTunes account and check your purchase history. (Or look for emails from Apple with iTunes receipts, though those lag purchases by a couple of days).


Look at purchases around the time you redeemed the gift card, and see if they account for the balance that appears to have been lost. If it were Ting's case, you'd be looking for a $4.49 purchase (or several purchases which total that amount).

31 replies
Question marked as Top-ranking reply

Jan 6, 2017 1:11 PM in response to Ting Tawng

I guess (hope!) you have figured out the issue by now with this gift card, but for anyone else facing it, it would be helpful to log in to your iTunes account and check your purchase history. (Or look for emails from Apple with iTunes receipts, though those lag purchases by a couple of days).


Look at purchases around the time you redeemed the gift card, and see if they account for the balance that appears to have been lost. If it were Ting's case, you'd be looking for a $4.49 purchase (or several purchases which total that amount).

Dec 26, 2013 7:21 PM in response to ed2345

ed2345 wrote:


Kathleen555 wrote:


How do I check the balance on my iTunes gift card


iTunes gift cards do not have a "balance."


If the card has not been redeemed, it is worth the stated face value.


Once it is redeemed, the card is worth zero, and the balance is in your account.

I have just redeemed an iTunes $30 gift card and did not get the face value into my account. $25.51 landed in my account, $4.49 has gone missing. Opening balance $20, closing balance $45.51

Checking balance on iTunes gift card

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