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How do I check the balance on my iTunes gift card
I guess (hope!) you have figured out the issue by now with this gift card, but for anyone else facing it, it would be helpful to log in to your iTunes account and check your purchase history. (Or look for emails from Apple with iTunes receipts, though those lag purchases by a couple of days).
Look at purchases around the time you redeemed the gift card, and see if they account for the balance that appears to have been lost. If it were Ting's case, you'd be looking for a $4.49 purchase (or several purchases which total that amount).
If the card has been redeemed it has no value, it's used and empty. Otherwise, and if the card's value isn't written on it, the only way to know its value is to redeem it
Checking balance on iTunes gift card
