Checking balance on iTunes gift card

I guess (hope!) you have figured out the issue by now with this gift card, but for anyone else facing it, it would be helpful to log in to your iTunes account and check your purchase history. (Or look for emails from Apple with iTunes receipts, though those lag purchases by a couple of days).

Look at purchases around the time you redeemed the gift card, and see if they account for the balance that appears to have been lost. If it were Ting's case, you'd be looking for a $4.49 purchase (or several purchases which total that amount).

Are you sure that works with iTunes gift cards? That page asks for a PIN, but iTunes gift cards do not have a PIN. I tried it just now with an iTunes gift card and I got an error message saying the PIN I entered was invalid.

You can check your balance on this site:

Sign in - Apple (CA)

Sign in - Apple

Try this

View your credit balance on your iPhone, iPad, iPod touch, or computer - Apple Support

To check the available balance on a gift card, call 1-800-MY-APPLE or visit www.apple.com/go/gcb/us.

Log into the iTunes Store using the account under which you redeemed the card and your balance will be shown at the upper-right next to your account ID.

Regards.

Kathleen555 wrote:

How do I check the balance on my iTunes gift card

iTunes gift cards do not have a "balance."

If the card has not been redeemed, it is worth the stated face value.

Once it is redeemed, the card is worth zero, and the balance is in your account.

How to check to see if you have "redeemed" it without actually "redeeming" it? I think that is why the question of checking the balance on a card. Thank you

Sorry, but there is no way to check to see if a card has been redeemed other than by attempting to redeem it.

Thanks.

seems like ios7 doesnt allow us to check the balance of our itunes gift card. i want to make some purchases! 😟

ed2345 wrote:

Kathleen555 wrote:

How do I check the balance on my iTunes gift card

iTunes gift cards do not have a "balance."

If the card has not been redeemed, it is worth the stated face value.

Once it is redeemed, the card is worth zero, and the balance is in your account.

I have just redeemed an iTunes $30 gift card and did not get the face value into my account. $25.51 landed in my account, $4.49 has gone missing. Opening balance $20, closing balance $45.51

There is actually a link to check your gift card balance:

https://secure2.store.apple.com/us/giftcard/balance

However I just tried it with a new $15 card (scratched just now), and it claimed that the PIN was invalid. I copy-pasted the PIN to iTunes' redeem feature, and it worked right away.

So your mileage may vary...

That is for Apple Store gift cards (which can only be used in the Apple online store and their bricks-and-mortar stores), it won't work with iTunes gift cards

yes this is rediculuse each time I must call itunes to confirm if card was redeemed or not.