Previous 1 2 3 Next 88 Replies Latest reply: Jul 21, 2015 3:04 AM by bmasselot Branched to a new discussion.
smartdf Level 1 Level 1

i has DUNS number... i want Developer Enterprise Program Enroll ...

why You D&B information was not accepted




  • Brahose Level 1 Level 1

    I am having the same issue.  Did you ever find an answer?

  • flyingblackhat Level 1 Level 1

    I have the same problem. Send a mail to Apple, but no answer yet.

  • flyingblackhat Level 1 Level 1

    Just got a reply from Apple. They do not allow sole propietors (which I am) to register as a company. You have to register as an individual.

  • laisys Level 1 Level 1

    Anyone get this resolved? I been on the phone with Apple and DNB for the last 2 weeks and still nothing.

  • beegee12 Level 1 Level 1

    Yeah, my company is having the same issue.  laisys, you up for a chat?.  I'd like to see if there is a common denominator.  I'll be on Freenode for the next few hours.  Anyone interested can join channel ##cantregister.

  • smartdf Level 1 Level 1

    Just got a reply from Apple.



    Please know that we are currently reviewing your inquiry and will get back to you when we have more information. We appreciate your patience."



  • kimbertles Level 1 Level 1

    I have the same issue and am not a sole proprietor but a limited company.

  • Taxodrom Level 1 Level 1

    We are having the same problem...

  • rajahut2 Level 1 Level 1

    same problem.

  • Taxodrom Level 1 Level 1

    Just talked to Apple support on the phone and they told me that the name of our company was spelled wrong in dnb database or something, which is very strange. I checked it more than 10 times on and everything was right. I don't know what database Apple uses...

  • Ozerside Level 1 Level 1

    I am glad to see that i am not the only one.

    I have the very same problem. Info on dnb are right but the enrollment fails with the message "Your D&B information was not accepted" (at least they fixed the spelling mistake)

  • Ozerside Level 1 Level 1

    Follow up from Apple support :


    It is important to know that new DUNS accounts and changes that are applied to your DUNS profile can take up to 14 days to become visible within Apple’s queries.


    If you are still unable to complete your iOS Developer Program enrollment after 14 days, please contact us so that we may work to further assist you.

  • oguzdemiroguz Level 1 Level 1

    We had same issue for one of our customer.

    Then we tried same steps with our companies information (DUNS Number etc.) and it worked. Without any problem.


    So, to understand what went wrong for our customer i have changed company name at the enterprise account application form (I have only added one extra letter) and it said "Your company name is not matching with the DNB database" Then i moved back and corrected company name, and result is "Your D&B information was not accepted"


    Finally, i have created a new AppleId and tried it again and it worked as before. And if your change your company name, you get same error and you can not by pass this step.


    For me, when you enter unmatched information to the application form, Apple bans your apple id to avoid brute force technique...


    As a solution;

    - Search your company from DNB web site and note your comany information

    - Create new apple id, use DNB information for your company information and restart your application,

    - At the applicaiton form, enter company name exactly same with the DNB database.


    It worked for us, i hope it works for you too :-)

  • kimbertles Level 1 Level 1

    Ozerside: I received the same email - just a pity my details at D&B have always been correct

    oguzdemiroguz: Thanks for the tip, will give it a try & report back

Previous 1 2 3 Next