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Retina Macbook Pro WiFi and Bluetooth issue

Hey all,

i'd be really thankful for some info on the following issue :

i've got a Retina Macbook Pro and a Bluetooth Sound System from Logitech. The System connects to Macbook via Bluetooth which always works fine. Connecting to internet via WiFi works fine as well. The problem occurs when i use both WiFi and Bluetooth simultaneously : there seems to be some kind of interference, which makes my internet either go down completely or become very slow. This issue is not that nasty, but I'd expect a $2300 machine to work perfectly. So my question is : is this problem known for all of new Retina Macbooks or is it just my unit? In case it's just my unit, i'd still have a chance of exchanging it for a new one. But i'd like to know for sure where this problems comes from. I'd also be very thankful for every other solution you can think of.



Thanks in advance

MacBook Pro with Retina display, Mac OS X (10.7.4)

Posted on Jul 17, 2012 3:19 AM

Reply
291 replies

Nov 2, 2013 1:15 PM in response to nickfxx

My Macbook Pro 17 has similiar issues. I experience interference when streaming bluetooth audio to bluetooth speakers after a few minutes when on a 2.4ghz wifi network and using automatic graphic switching.


1 visit to the apple store, and 1 chat support session and still no solution in sight. I do have the option of using a wired ethernet connection though that does not seem to rememdy the issue. Even turning off my wifi radio does not fix the issue.


I posted a possible fix for the issue and called this a defect and Apple removed my post within 3 hours.


~k

Nov 9, 2013 7:13 PM in response to nickfxx

I have a MBP Retina Mid 2012 and just upgraded to Mavericks. NEVER had an issue with my apple wireless mouse and keyboard until now. Can't use any Bluetooth products when they are connected, if I do, the internet connection from my airport express drops. Went to the Apple store today and had no problems, came back home, issue came up again.


Frustrated.

Nov 13, 2013 4:29 PM in response to nickfxx

This has been a problem for me also 😮


Although, I did decide to change my searches from being a bluetooth issue and figured there might be something on 'slow loading webpages'.


I found this:


http://mac.tutsplus.com/tutorials/os-x/how-to-fix-slow-and-non-loading-webpages- in-safari/


I just disabled DNS prefetching in terminal and nothing else and safari seems to be running faster than chrome when I was using it few weeks back.


As for when bluetooth is connected, it doesn't seem any slower, maybe a bit glitchier if that makes sense (very minimal) which could still indicate 'wifi/bluetooth compatibility' issues that the DNS prefetching was exacerbating when enabled.


Anyways, since disabling prefetching safari feels like a super browser and im hoping it stays that way because between ableton/mavericks, apogee/mavericks, bluetooth/mavericks, no co-install for ProTools 10 & 11/Mavericks im begining to question whether I even know how to us a computer anymore.


Take care.

Nov 14, 2013 5:28 PM in response to wifiguru

wifiguru,


I use Mac's magic mouse via bluetooth to a MacBook Pro and hadn't really noticed any issues until Mavericks.


I kept up my interest in the 'wifi/bluetooth' saga yesterday and came across a thread that disabled the advanced settings in the 'Bluetooth' preferences shown below:


User uploaded file


Between disabling prefetching 'and' disabling the bluetooth advanced options, im back in business and i've never experienced safari so fast, very happy 🙂

Nov 22, 2013 11:48 AM in response to GUSTO.K

GUSTO,

I also have issues streaming music while using wifi for my retina macbook pro. I haven't disabled the prefetching in safari but I have disabled the advanced settings in bluetooth. Before, I found it impossible to stream music via bluetooth while using wi-fi under Mountain Lion as either my music would stutter/cut off or the internet would stop loading. However, things seems to be fixed for me under Mavericks (contrary to what you experienced).

Dec 6, 2013 2:32 AM in response to nickfxx

Hi, the same issue here!


Download speed on speedtest.net:

Bluetooth off: 8-9 mbps

Bluetooth on: 0,2-0,3 mbps


I cannot believe - this thread starts in 2011!!! and still same problems???


My router shows very stable conncection for each device I own - iPad, iPhone 5, iPhone 5S, another to Books from the year 2008 and 2010 - all of them have stable daterate - 54 Mbps. The only one and the slowest one is my new Macbook Pro - 48, 36, 24, 5 or even 1 Mbps..Very unstable connection!


I purchased my Macbook Pro on 7. of November 2013. Waiting for replacement. Will report here after I get it.

Router - FritzBox 3170, 2,4 GHz, Chanel 3 (I tried all of them). No Firmware updates are available.

Dec 9, 2013 6:24 PM in response to manomacas

Hi manomacas,


any infos about your replacement? Do you still have the problem or is it solved?


By the way I purchased my macbook retina 15 at the same time. For the moment I've purchased a bluetooth dongle for my bluetooth speakers and my apple magic mouse. Works fine, but it is more of a workaround than a satisfying solution.

Retina Macbook Pro WiFi and Bluetooth issue

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