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nickfxx Author

Level 1

11 points

Retina Macbook Pro WiFi and Bluetooth issue

Hey all,

i'd be really thankful for some info on the following issue :

i've got a Retina Macbook Pro and a Bluetooth Sound System from Logitech. The System connects to Macbook via Bluetooth which always works fine. Connecting to internet via WiFi works fine as well. The problem occurs when i use both WiFi and Bluetooth simultaneously : there seems to be some kind of interference, which makes my internet either go down completely or become very slow. This issue is not that nasty, but I'd expect a $2300 machine to work perfectly. So my question is : is this problem known for all of new Retina Macbooks or is it just my unit? In case it's just my unit, i'd still have a chance of exchanging it for a new one. But i'd like to know for sure where this problems comes from. I'd also be very thankful for every other solution you can think of.

Thanks in advance

MacBook Pro with Retina display, Mac OS X (10.7.4)

Posted on Jul 17, 2012 3:19 AM

291 replies

Meiko2

Level 1

0 points

Sep 9, 2013 12:24 AM in response to nickfxx

...same problem with a macbook pro (late 2011) + logitech wireless bluetooth speaker adapter. bluetooth AND wifi dropouts. bummer.

mr_dj81

Level 1

19 points

Sep 10, 2013 11:16 PM in response to nickfxx

Good morning,

I'm wondering, if this problem still exists in 10.9 betas? Did anyone following this discussion had the chance to test it? I'm still hoping it's an 10.8 software issue. Because some people didn't experience this problem when running - this don't come easy - Windows... ;)

Greetings from Germany

Dom

babowa

Level 9

78,429 points

Sep 12, 2013 11:07 PM in response to mr_dj81

Anyone who may actually know the answer is not allowed to post it here as they would be in violation of their NDA - not until after the OS is released.

mr_dj81

Level 1

19 points

Sep 12, 2013 11:37 PM in response to babowa

Good morning babowa,

you're right. I was just curious if we can use Bluetooth an WiFi at the same time in the future. A simple "Yes" or "No" regarding this issue was all I was looking for. NDA is ok for upcomimg features but my question only aimed at a bug.

Greetings

Dom

logib

Level 1

0 points

Sep 13, 2013 5:54 AM in response to nickfxx

Anyone notice if OS X 10.8.5 released today has resolved the issue?

mneonew

Level 1

5 points

Sep 16, 2013 9:43 AM in response to mr_dj81

mr_dj81 wrote:

Good morning,

I'm wondering, if this problem still exists in 10.9 betas? Did anyone following this discussion had the chance to test it? I'm still hoping it's an 10.8 software issue. Because some people didn't experience this problem when running - this don't come easy - Windows... 😉

Greetings from Germany

Dom

On Mavericks DP 6 this issue is still not resolved.

Roman1

Level 1

31 points

Sep 23, 2013 12:22 PM in response to nickfxx

logib

Level 1

0 points

Oct 24, 2013 1:32 AM in response to nickfxx

any update on this guys?

mr_dj81

Level 1

19 points

Oct 24, 2013 1:56 AM in response to nickfxx

Good morning,

can anybody with Mavericks report something positive?

Greetings

Dom

Roman1

Level 1

31 points

Oct 29, 2013 11:54 AM in response to logib

Even Mavericks has not helped. Sorry. Setting to 5GHz did not help, but how would I know if I refuse to call it a different name from my 2.4 GHZ?

Oct 30, 2013 3:13 PM in response to Roman1

I bought the 2013 Macbook Air and ran into this issue. With Bluetooth on and peripherals attached, the WiFi connection was crippled. In Clamshell mode it would not work at all. So I returned that one and waited (several months) for the new Retina notebooks to come out on October 22nd with Mavericks. I am completely dissapointed to report that I am experiencing the same issue with this computer (13" RMBP 256gb, 8gb). Normal internet browsing is nearly impossible with my Apple trackpad and keyboard connected via Bluetooth. With no ethernet ports on these computers I find that there is no way around this.

wifiguru

Level 2

240 points

Oct 30, 2013 3:40 PM in response to computerconfuser

computerconfuser,

What Bluetooth peripherals are you using ? ( other than the Apple Keyboard and trackpad). How far away from the wireless router are you sitting at ?

Oct 30, 2013 5:37 PM in response to wifiguru

I am a couple rooms over from the router. The computer is showing full signal strength and the computer works very well when nothing is attached Via bluetooth. It is just the Apple Trackpad and Apple wireless keyboard that I have connected.

Nov 2, 2013 10:19 AM in response to nickfxx

When i start my MBP retina with BT and Wifi Wifi doesn't connect. ( ! in top) Wifi swift off / swift on and it works. I installed Maverick but no result. when i startup without BT is works ! ???

What is a good solution?

mr_dj81

Level 1

19 points

Nov 2, 2013 12:08 PM in response to Appelboertje

Good evening,

that's exactly what I'm experiencing even with an Apple Router (TC 4th Gen.). I've given up hope for an fix. The only thing I noticed is, if I'm on 5GHz WiFi, starting the rMBP with Bluetooth switched on it sometimes works. But since 5GHz is only available next to the Time Capsule it's not a pratical solution.

The Joke is: The WiFi/Bluetooth-hassle is completely gone when using Windows in Bootcamp... It is ridiculous!

Have a nice weekend

Dom

Retina Macbook Pro WiFi and Bluetooth issue