Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Retina Macbook Pro WiFi and Bluetooth issue

Hey all,

i'd be really thankful for some info on the following issue :

i've got a Retina Macbook Pro and a Bluetooth Sound System from Logitech. The System connects to Macbook via Bluetooth which always works fine. Connecting to internet via WiFi works fine as well. The problem occurs when i use both WiFi and Bluetooth simultaneously : there seems to be some kind of interference, which makes my internet either go down completely or become very slow. This issue is not that nasty, but I'd expect a $2300 machine to work perfectly. So my question is : is this problem known for all of new Retina Macbooks or is it just my unit? In case it's just my unit, i'd still have a chance of exchanging it for a new one. But i'd like to know for sure where this problems comes from. I'd also be very thankful for every other solution you can think of.



Thanks in advance

MacBook Pro with Retina display, Mac OS X (10.7.4)

Posted on Jul 17, 2012 3:19 AM

Reply
291 replies

Aug 11, 2015 11:24 AM in response to nickfxx

I have been struggling with this since I bought a Bluetooth Speaker system that has conflicted with my wifi. It took a while just to trouble shoot the wifi connection problem, but it eventually became clear that the bluetooth conflict was causing the issue. Thankfully I have not had this issue with my mouse or keyboard... but it is still a major pain!


Today I found an article the recommended removing Bluetooth Pan under Network settings. I have connected multiple devices and ran speed tests and this seems to have finally fixed the issue!!! Not sure if I will need the setting in the future, but it seems to be a setting you can easily replace if you need it for some reason.

Here is the article. Hopefully it can help others.

http://osxdaily.com/2015/02/18/remove-bluetooth-pan-wi-fi-conflict-os-x-yosemite /

Retina Macbook Pro WiFi and Bluetooth issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.