You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

nickfxx Author

Level 1

11 points

Retina Macbook Pro WiFi and Bluetooth issue

Hey all,

i'd be really thankful for some info on the following issue :

i've got a Retina Macbook Pro and a Bluetooth Sound System from Logitech. The System connects to Macbook via Bluetooth which always works fine. Connecting to internet via WiFi works fine as well. The problem occurs when i use both WiFi and Bluetooth simultaneously : there seems to be some kind of interference, which makes my internet either go down completely or become very slow. This issue is not that nasty, but I'd expect a $2300 machine to work perfectly. So my question is : is this problem known for all of new Retina Macbooks or is it just my unit? In case it's just my unit, i'd still have a chance of exchanging it for a new one. But i'd like to know for sure where this problems comes from. I'd also be very thankful for every other solution you can think of.

Thanks in advance

MacBook Pro with Retina display, Mac OS X (10.7.4)

Posted on Jul 17, 2012 3:19 AM

291 replies

LioN_bnd

Level 1

0 points

Jul 3, 2015 1:50 AM in response to nickfxx

Finally, I connected other bluetooth dongle and I'm using it instead of the one build in. Everything is working now.

LioN_bnd

Level 1

0 points

Jul 3, 2015 1:54 AM in response to kozovitch

Finally the same solution.

Using bluetooth dongle instead of the one build in.

Everything is working now.

Aug 11, 2015 11:24 AM in response to nickfxx

I have been struggling with this since I bought a Bluetooth Speaker system that has conflicted with my wifi. It took a while just to trouble shoot the wifi connection problem, but it eventually became clear that the bluetooth conflict was causing the issue. Thankfully I have not had this issue with my mouse or keyboard... but it is still a major pain!

Today I found an article the recommended removing Bluetooth Pan under Network settings. I have connected multiple devices and ran speed tests and this seems to have finally fixed the issue!!! Not sure if I will need the setting in the future, but it seems to be a setting you can easily replace if you need it for some reason.

Here is the article. Hopefully it can help others.

http://osxdaily.com/2015/02/18/remove-bluetooth-pan-wi-fi-conflict-os-x-yosemite /

guguii

Level 1

54 points

Sep 30, 2015 5:31 AM in response to pkooistra76

hi!

I'm wondering if this problems happens also with the retina macbooks of 2013-2015

mine is 2012, and when bluetooth is ON, WIFI goes down almost a 40%-50%... that's funny for a 3100€ machine...

mr_dj81

Level 1

19 points

Sep 30, 2015 7:28 AM in response to guguii

Had the same issue. Absolutely embarrassing for Apple. The only solution that worked for me, was switching my wifi from 2.4Ghz to 5Ghz. Luckiliy the Time Capsule can do this. A bluetooth dongle was no option for me.

Greetings from Germany

zacjbb

Level 1

4 points

Mar 26, 2017 12:48 AM in response to Appelboertje

Who lets you **** immigrants into these forums anyway? This forum needs a captcha.

#BUILDTHEWALL

Retina Macbook Pro WiFi and Bluetooth issue