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Retina Macbook Pro WiFi and Bluetooth issue

Hey all,

i'd be really thankful for some info on the following issue :

i've got a Retina Macbook Pro and a Bluetooth Sound System from Logitech. The System connects to Macbook via Bluetooth which always works fine. Connecting to internet via WiFi works fine as well. The problem occurs when i use both WiFi and Bluetooth simultaneously : there seems to be some kind of interference, which makes my internet either go down completely or become very slow. This issue is not that nasty, but I'd expect a $2300 machine to work perfectly. So my question is : is this problem known for all of new Retina Macbooks or is it just my unit? In case it's just my unit, i'd still have a chance of exchanging it for a new one. But i'd like to know for sure where this problems comes from. I'd also be very thankful for every other solution you can think of.



Thanks in advance

MacBook Pro with Retina display, Mac OS X (10.7.4)

Posted on Jul 17, 2012 3:19 AM

Reply
291 replies

Aug 22, 2012 8:14 AM in response to nickfxx

Just got my Retina MBP (2.3/16G/512G) today and installed all the patches, updated to 10.8.1, but I still got some interference between bluetooth and WiFi: when I use my Magic mouse, the WiFi can work OK but just very slow, downloading at about 150K per sec while my original MBP 2010 could download at 1.1M per sec, after I turned of my magic mouse, the speed can up to 950K per sec (still 10% slower)... I hope there's further fix for this, I spent a month of my salary on this so for sure I would expect at least everything can work 100% at the same time

Aug 23, 2012 6:58 AM in response to wifiguru

I use a Netgear WNR3500 2.4G only Router, the Router works perfectly on 2.4G and I just bought it, so I don't wish to get ride of it. I might consider bought a dual band Router as extension next year. Right now I would just use an normal USB mouth at this moment as work around. Just tried it, after I turned off the bluetooth on my rMBP, the issue goes right away, the download speed can go up to 1.1M per sec, some as my previous MBP.

Aug 23, 2012 7:07 AM in response to nickfxx

Is anybody know if the issue is adressed in the coming 10.8.1 or 10.8.2 of OSX?


I've tried on the 5 ghz band on the TC, the problem disappear but is the same either on my other 2,4 ghz router or the TC 2,4 ghz band.. So at home, I don't have any more issues but when I'm elsewhere... I have to use a logitech mouse instead of my magic one... so I only have one usb port left and when you consider you've to use on the same time your superdrive and a usb 3.0 HD...

Aug 23, 2012 7:14 AM in response to DesMoZ

DesMoZ wrote:


Is anybody know if the issue is adressed in the coming 10.8.1 or 10.8.2 of OSX?


I've tried on the 5 ghz band on the TC, the problem disappear but is the same either on my other 2,4 ghz router or the TC 2,4 ghz band.. So at home, I don't have any more issues but when I'm elsewhere... I have to use a logitech mouse instead of my magic one... so I only have one usb port left and when you consider you've to use on the same time your superdrive and a usb 3.0 HD...

It is a Hardware fault in the Retina models. To save space Apple place both the Wifi card and the BT card on the same daughter card that plugs into the logic board. Clearly they did not test this properly as one interferes with the other.

Sep 3, 2012 6:22 AM in response to nickfxx

This old issue—I have this problem since 2009—is not recognized by Apple nor will it ever be. I was about to buy a rMBP, but now, to hear this, Apple has shown its true colors. It's totally unacceptable, easily reproducable but noone at Apple cares. I've been to several 'geniuses' and thusfar all I got was shrugs and bills. I recently got a TimeMachinee and now every hour my BT or Wifi drops.


Apple has shown on numerous occasions that they are only into glorifying themselves. People with Steve W.'s mindset are punished for it or simply neglected. They do not deliver the quality you might expect at these increasingly insane prices.

Sep 10, 2012 6:12 PM in response to palmartin

The only solution I have got so far is to use 5GHZ network or not use bluetooth mouse.

Problem is markedly worse when I am plugged into Thunderbolt display as well...


Reseller advised "Not a known problem" and I have yet to hear from anyone that they have a rMBP that doesn't exhibit the problem, except for one guy in this thread that didn't see the same experience using Bootcamp.


Ironically Windows 7 might be the best operating system for this computer...

Sep 13, 2012 7:57 PM in response to palmartin

No, unfortunately Apple simply doesn't care to fix this problem (which is clearly fixable). They've stopped communicating about it, they don't release any updates, and it seems as if they're pretending it doesn't exist. 10.8.1 actually made it worse for me. It totally ruins the experience of such an amazing (and expensive comptuer). I'm very dissapointed in Apple.

Retina Macbook Pro WiFi and Bluetooth issue

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