Mouse cursor disappears.

I tried with closing flash apps/websites, restarted iMac, updated to newest flash plugin but still using for example Photoshop, afer a few minutes cursors turns invisible.
I searched in forum for OSX Lion and there this problem was mentioned several times. Does it mean that it was NOT SOLVED?

iMac, OS X Mountain Lion

Posted on Jul 26, 2012 2:28 PM

Reply
501 replies

Aug 10, 2013 4:03 PM in response to SteveKir

one additional thought


Occasionally I boot up in "safe boot" mode - hold down shift key immediately on statup. Here is the support page from apple describing what safe boot mode is and does. http://support.apple.com/kb/HT1564 I haven't had disappearing cursor problems while in safe boot mode....but I haven't "pushed" anyhting, eg i ahven't opened any other browsers or adobe applications while in safe boot mode.


So perhaps a power user - eg with an intuus table - who is still haveing problems try this out? If the problems are NOT there in safe boot mode then this may help apple techs get the problem solved...or rather get interested in solving the problem!


john


ps Usually I just startup in safe boot mode for the directory checking type features there (alos on a reccoemdnation form LArry Jordan ina FCP trainign session i took several years ago). I am not having serious cursor disappearing problems anymore - ask me why? I don't know. I do use tech toopls pro regularly to rebuild directories though ...something disk utility doesn't do. Is that a "soluion"? I have no idea...i'm just mentioning it as a possibility.

Apr 15, 2014 8:05 AM in response to Aphrodit-E

Until apple finds a solution to this problem (if they ever will), this app has truly saved the day for me! I have no need for the animated graphics so I just use the larger arrow.


Pinpoint Mouse Enhancer

https://itunes.apple.com/us/app/pinpoint-mouse-enhancer/id408265505?mt=12


Description: Pinpoint displays an animated graphic around your pointer. It can help locate the pointer on your screen or multiple screens. It is also a great way to enhance your pointer with fun animated graphics!

Mar 18, 2017 10:25 AM in response to Thenamesshadow

You might want to consider starting a new discussion. Since this one is a couple of years old, less people are likely to look at it. A new post would be much more visible. You can link to this one.




Keyboard/Mouse – Troubleshooting Wireless


Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)


Bluetooth devices become unresponsive


Bluetooth Interference Sources


Bluetooth Interference Sources (2)




Bluetooth Wireless Problems

If your Wi-Fi is capable of generating a 5 GHz signal, try that.

Restart the computer holding down the command - option/alt - P - R keys before the gray screen appears. Continue to hold until you hear the startup chime for the second time.

Reset NVRAM/PRAM

Jul 20, 2013 8:45 AM in response to fotohuta

I have experienced this problem as well, with about a gajillion different possible causes. I have:

  • 2 external displays
  • An oversized cursor (can't see the normal size on my 27" iMac!)
  • Logitech mouse software
  • Microsoft trackball software
  • Magic Trackpad
  • About a hundred little deeply-unsupported system tweaks like MenuMeters, Moom, GeekTool, BetterTouchTool, BetterSnapTool, TinkerTool, FlyCut, Path Finder, et al.

I have not attempted a reinstall.


My (new) current solution is to use Cursorceror, an ancient, free PrefPane for (ironically) automatically hiding the cursor. I found it here: http://doomlaser.com/cursorcerer-hide-your-cursor-at-will/


My theory is that having an app explicitly watching the cursor visibility will give me a leg up. If nothing else, it provides a "toggle cursor" hotkey option.


I never was able to narrow this down to replicable behavior, so if I find this solution has actually not helped I'll update this post.


Good luck all!

Aug 10, 2013 1:38 PM in response to fotohuta

Okay, has any sort of solution been found? I tried to read as many of these 25 pages worth of replies, but... I thought i'd skip to the end few pages to see if there was a solution.


I have a mid-2011 21.5" iMac running Mountain Lion with 32gb (yes, 32gb!) of ram.. It did the same thing with 4gb, and 16gb of RAM.

2007 MacBook Pro with 4gb also running ML does the same.. as does:

2008 MacBook Pro with 6gb running ML.



  • I have an enlarged mouse.
  • I use a logitech wireless mouse (M190 i think?)
  • I couldnt narrow it down to any browser in particular, but it happens in Safari, Firefox, and Chrome. Flash-based websites are the trigger
  • I do NOT use photoshop. I would guess that Photoshop uses flash...
  • Just clicking out of the browser (temporarily) fixes the issue.


Does everyone here use splashtop by any chance? While using a host, I have noticed the mouse do similar things on a PC when a splashtop session is logged in. I havent been able to test on my iMac.


Hopefully this helps towards a cure, or helps with prevention. At this point, it seems as though not using ML is the only cure (albeit by prevention).


Message was edited by: umop-3pisdn added logitech mousw

Jul 31, 2012 10:54 PM in response to fotohuta

My mouse cursor is also disappearing and its only started happening since I did a clean install of Mountain Lion. I use the zoom feature a lot (as found in Accessibility) and I noticed my cursor disappears if I then use Mission Control to go from one screen to another and then zoom inwards, sometimes my cursor just disappears.


I also know a few people have mentioned a connection between the cursor disappearing and using Flash, I think I've also had my cursor disappear when I've had my browser open too, from reading around others have had issues when using Photoshop.


I hope Apple can fix this soon.

Aug 5, 2012 5:57 AM in response to Vyper007

This has happened to me too, I did a clean install of Mountain Lion. I'm also a heavy user of the Zoom accessibility feature and now it is disappearing every now and then. This is feeling like a havit on every new OS X release that Accessibility feature always takes a hit on bugs. I think for Lion there was also a bug wherein you cannot disable the 'Zoom follows keyboard focus' option even though it's unchecked. It got fixed after a few 10.7 updates and now we have another for Mountain Lion 😟 . Aside from the disappearing mouse cursor, there seems to be a centering issue with the mouse pointer, I now often experience some trouble clicking on a target when zoomed in only to hit on whats beside it on the left.


I hope Apple releases a fix for this soon, one of the primary reasons I'm on a Mac is it's Accessibility features and now it's always comes on buggy.

Aug 5, 2012 9:25 AM in response to dwin_ph

Well I'm glad its not just me having these issues, thanks for the reply back dwin_ph, yet again Apple have released an OS without proper testing of the Accessibility features, the thing is these kinds of problems aren't hard to detect, anyone who uses the zoom feature in OSX for more than a few minutes will quickly hit these issues, so how on earth do they get through beta testing ????


The thing is I've been using OSX since the days of Tiger whereby there were issues on certain screens where zoom simply got locked and wouldn't work, this issue was still there in Leopard whereby you'd enter time machine (window flying througjh space screen) and yet again the zoom failed to work, that's quite an obvious flaw in the operating system and yet said flaw managed to carry through as far as Lion, whereby there were certain areas of the OS I simply couldn't zoom (Launch Pad, Time Machine, the login screen, Mission Control etc etc) the list goes on.


So imagine how thrilled I was when "finally" after sending dozens of bug reports to Apple's feedback section someone there actually listened and enabled zoon in Time Machine, Launch Pad, Mission Control etc and then for it all to fall flat on its face because now the mouse pointer disappears at will, especally when moving from screen to screen in Mission Control; again I cant help but feel ten minutes of someone who actually uses the zoom feature during beta testing would have picked this up in no time.


The thing is I love OSX, I was an instant convert, not least of which because the zoom feature was just so superior to that of Windows. I just wish that once and for all they'd fix it and get it right, as someone who's partially sighted there is nothing more frustrating than being denied access to a certain feature or part of the OS than finding out the zoom feature (the only thing that allows me to keep using a Mac) simply doesn't work.


Please Apple, sort this out and fix it once and for all. And if you need me to come work as a software tester to get all these issues ironed out then give me a call :-)

Aug 5, 2012 9:29 AM in response to Vyper007

And when it turns out that its something not part of the OS, like using an old version of Photoshop will you apologize to Apple for assuming they are lazy etc.


so often I see folks quick to yell about not testing enough etc when in the end it is something from one of the billions of possible scenarios that they can't check or nothing would ever get released. Like someone using a computer with just barely enough ram, using way old software they never bothered to update with the various patches etc, a 3rd party accessory that hasn't had the driver updated by the company etc.


believe it or not, sometimes it is not Apple's fault.

Aug 5, 2012 9:52 AM in response to PJRives

You know what, PJ? Save your righteous indignation for when you actually have the problem being discussed. I'm using the latest version of Adobe Photoshop. Macs were noted for their graphics capabilities from the first MacPlus. If you can't get the premier graphics app to work on the premier platform for graphics, something's wrong.

In addition, folks were talking about problems with Zoom which is strictly as system issue.


You can be as angry as you want in real life (I don't care because I don't know you) but this is not the place for your ranting. Your comment was simply the attempted start of a flame war. Having chastened you, I will no longer participate in your game. Please be quiet.

Aug 11, 2012 6:05 PM in response to fotohuta

Mine is disappearing randomly and especially after the screen saver comes up and doesn't reappear until I restart. I haven't used Photoshop since updating to Mountain Lion so I'm pretty sure that isn't the issue. So unless this issue has magically appeared across every other program I use at the same time, seems pretty clear cut that it has to do with Mountain Lion.

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Mouse cursor disappears.

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