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Level 1

5 points

MacBook Pro (Mid 2010) crashes continuously

My MacBook crashes continuously for about a month now (started while using OS X Lion). My thought was to wait for Mountain Lion, make a clean install (formatting HDD) and then this should be resolved. Well, it didn't work. Still crashing while using more than 3-4 apps at the same time. All updates installed.

I really hope that someone is able to help me here. I already tried to run the Apple Hardware Test, but it's not available on my machine...

My guess it's that this might be a hardware problem, as it happened with Lion before.

This is the error report from the last crash (20 minutes ago):

Interval Since Last Panic Report: 106751 sec

Panics Since Last Report: 7

Anonymous UUID: 6A45F5E6-D4D3-4968-A933-5F141041D77F

Sun Jul 29 11:04:45 2012

panic(cpu 0 caller 0xffffff7f96561c85): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8129b40000 0x0a5480a2, D0, P2/4

Backtrace (CPU 0), Frame : Return Address

0xffffff8106be37e0 : 0xffffff8015e1d5f6

0xffffff8106be3850 : 0xffffff7f96561c85

0xffffff8106be38e0 : 0xffffff7f9665b5b7

0xffffff8106be3940 : 0xffffff7f9665b62b

0xffffff8106be39b0 : 0xffffff7f96970883

0xffffff8106be3af0 : 0xffffff7f9668175d

0xffffff8106be3b20 : 0xffffff7f9656b9e6

0xffffff8106be3bd0 : 0xffffff7f965670b8

0xffffff8106be3dc0 : 0xffffff7f96568ac6

0xffffff8106be3ea0 : 0xffffff7f964fc324

0xffffff8106be3ef0 : 0xffffff7f97ffa71f

0xffffff8106be3f40 : 0xffffff7f97ff98e7

0xffffff8106be3f60 : 0xffffff8015e3dcae

0xffffff8106be3fb0 : 0xffffff8015eb2677

Kernel Extensions in backtrace:

com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f964fa 000->0xffffff7f967fcfff

dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9646f000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f964e6000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f964a3000

com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f9 680a000->0xffffff7f96b2cfff

dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f964 fa000

dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9646f000

com.apple.driver.AGPM(100.12.69)[FBC949AC-F94D-39CD-96A0-C6F121EA7546]@0xffffff 7f97ff8000->0xffffff7f98007fff

dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9646f000

dependency: com.apple.driver.IOPlatformPluginFamily(5.2.0d16)[41B414E9-EC1E-3724-A158-14FD4 8712B0C]@0xffffff7f96f9f000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f964e6000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f964a3000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

12A269

Kernel version:

Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64

Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24

Kernel slide: 0x0000000015c00000

Kernel text base: 0xffffff8015e00000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 4445021361477

last loaded kext at 17879966952: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f97807000, size 32768)

last unloaded kext at 227031850441: com.apple.driver.AppleUSBUHCI 5.1.5 (addr 0xffffff7f96ddc000, size 65536)

loaded kexts:

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOBluetoothSerialManager 4.0.9f8

com.apple.driver.AGPM 100.12.69

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.0f2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleMikeyDriver 2.3.0f2

com.apple.GeForce 8.0.0

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleSMCLMU 2.0.2d0

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.ApplePolicyControl 3.2.6

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMuxControl 3.2.6

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.driver.AppleIntelHDGraphics 8.0.0

com.apple.driver.AppleIntelHDGraphicsFB 8.0.0

com.apple.driver.SMCMotionSensor 3.0.2d6

com.apple.driver.AppleUSBTCButtons 235.4

com.apple.driver.AppleUSBCardReader 3.1.0

com.apple.driver.AppleUSBTCKeyboard 235.4

com.apple.driver.AppleIRController 320.15

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.0

com.apple.driver.AirPort.Brcm4331 600.15.20

com.apple.driver.AppleUSBHub 5.1.6

com.apple.driver.AppleFWOHCI 4.9.5

com.apple.driver.AppleAHCIPort 2.4.0

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AppleUSBEHCI 5.1.5

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.driver.DspFuncLib 2.3.0f2

com.apple.iokit.IOAudioFamily 1.8.9fc9

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.2

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8

com.apple.iokit.IOBluetoothFamily 4.0.9f8

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleHDAController 2.3.0f2

com.apple.iokit.IOHDAFamily 2.3.0f2

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.nvidia.nv50hal 8.0.0

com.apple.NVDAResman 8.0.0

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.kext.triggers 1.0

com.apple.driver.AppleGraphicsControl 3.2.6

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.driver.AppleSMC 3.1.3d11

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.driver.AppleUSBMultitouch 235.7

com.apple.iokit.IOUSBHIDDriver 5.0.0

com.apple.driver.AppleUSBMergeNub 5.1.5

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOAHCIFamily 2.2.0

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOUSBFamily 5.1.6

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.20)

Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST9500420ASG, 500.11 GB

Serial ATA Device: HL-DT-ST DVDRW GS23N

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 4

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

MacBook Pro, OS X Mountain Lion

Posted on Jul 29, 2012 1:26 AM

101 replies

Jan 16, 2013 6:26 PM in response to 1Cellar_Door2

Update: Last month I took it back, it was crashing so bad it was unusable. they hooked it up for tests and they couldn;t even test it, it crashed on them. LB was replaced free and it is running great now.

Jan 17, 2013 1:17 AM in response to 1Cellar_Door2

Did 1 cellar, did u have the problem twice? And the solved for you?

Jan 17, 2013 6:35 AM in response to lucasfromrio de janeiro

Here's summary of my problems:

1. Snow Leopard OS no problem.

2. Lion OS problem of occasional panic shutdowns with no message and a lot of tinkering to get it shutdown and restarted.

3. Mountain Lion OS frequent shutdowns at startup, every program and eventually made MacBook unusable. The only good thing was I was now getting error messages...

Here's summary of visits to Genius Bar:

1. Offer to fix for $400 and suggestion to reoad OS. I reloaded OS and it worked OK for almost a day, then started shutting down per #3 above.

2. When I went back to Bar 2nd time, their testing program shutdown and they replaced Logic Board and I had them replace battery. No charge for Logic Board. Funny, with new LB, my Apple accounts recognized my computer as a new one. Same with some programs I was updating or even using.

So far, no shutdowns and everything working great.

peppens1

Level 1

0 points

Apr 10, 2013 1:07 AM in response to tim_ksa

Hi,

I'm writing from Italy.

I have a Macbook Pro 15" buyed on July 2010.

I had the black screen problem some months ago.... Initially i solved with gfx card status.

Then I arrived to have 10-15 kernel panic every day.

Last week I booked an appointment on Apple Store and the Genius did the video test....

Red screen "Video Failed"

They changed for free the logic board.... I DON'T have the apple care program.

Thank you for this topic that made me able to find the TS4088 issue.

Jun 8, 2013 4:21 PM in response to tim_ksa

I had the same problem upgrading to mountion lion from snow leopard on the Mid 2010 Macbook Pro 15. Seems very common. Thanks to all the threads I found the temp work around and the fix.

Temp work around:

Google and Install gfxCardStatus. Simple to install. Leave on Dynamic Switching. From there it will Monitor and Alert you to what apps switch you to the Nvidia Graphic Card. Simply don't use those apps: For example, You'll see an alert when Google Chrome forces the NVidia Graphics Card to be used. Firefox and Safari do not. So don't use Google Chrome for now. Same with Skype as you'll see. The kernal panics stopped when by avoiding use of the NVidia Graphics Card

The fix:

Go to the Genius Bar and Cross your Fingers for a good tech. Mine ran some tests. The initial tests passed but then he ran a video test and that failed. That fail is what you want. If you get that fail this issue will be fixed free of charge, as it's a factory defect. So even without an extended warranty (my one year expired in Sep 2011) they are putting in a new logic board for free for this issue/model (Today is Jun 8, 2013). The cost will be around $450.00 if it doesn't work out in your favor.

I asked the tech how long I could have procrastinated on coming in: He said if I waited 4 years past my original purchase date I'd probably be out of luck.

Actually I should have read the post above mine as he said the same thing 🙂

Jun 22, 2013 7:15 PM in response to duel_black

I had the same problem since I upgraded to moutain lion 10.8.3. I own mid 2010 MBP 15 inch.

Brought mine to Apple store and they ran a few test and video test failed. I was told it was a known issue to Apple and it falls under quality program and I get to change my logic board free of charge. I bought mine in April 2010.

Kin, Australia.

Jul 1, 2013 1:34 AM in response to tim_ksa

Hey Guys

I have the same kernel panics since a few months with the NVRAM read error. Bought my MacBook Pro in August 2010, so I would be within the warranty for the known issue.

My Problem is, I replaced my optical drive with an SSD one year ago. I did this change by my self. So, will they change my LB as well for free even if they notice that I've opened my MacBook and did some changes?

Or should I put in the optical drive again before the Genius appointment and hope, they dont get it?

Greets Creation

Jul 1, 2013 3:15 AM in response to MacCreation

No reason to replace the upgrades - if the logic board fails the test, you'll get a new logic board.

Clinton

Jul 1, 2013 4:37 AM in response to clintonfrombirmingham

Thanks for the reply.

Are you shure that I don't have to put my optical drive back into the MB? Just because the OD is not on the list of the user replacable parts.

vbdcb

Level 1

0 points

Jul 10, 2013 12:28 PM in response to tim_ksa

I have the same issue as described above, but the machine (Mid-2010 MBP) PASSED the video test last week. I am at a loss on where to go from here. When I was trying to rebuild the machine with a fresh install of both Lion and Mountain, the machine crashed several times. Very frustrating. Any ideas out there?

Jul 19, 2013 11:16 AM in response to clintonfrombirmingham

Hey Guys

Here's a short review.

Went to the AASP in my town and showed the printed TS4088 to them. They told me I should leave my MacBook there for the test, which takes about half a day.

After two hours they phoned and told me the test failed and they would order a new logic board. The logic board was replaced two days later and I could grab my MacBook.

This was three days ago. I'm really satisfied with the service so far. No kernel panics, even with stress tests. Of course the replace was for free. It was really fast and my mac runs even better than before.

So to everyone with the kernel panics, grab your MacBook and go to an Apple Store or an AASP. You won't regret it. Even if you replaced your optical drive with an HDD, it's no problem. They won't even say a word about it and replace your Board without objection.

Greets Creation

Dious

Level 1

10 points

Aug 3, 2013 4:35 AM in response to tim_ksa

You can see this problem on my video : http://youtu.be/fvKaRJZlVco. With this problem Apple change my motherboard for free. I hope this video will help you.
The problem happens when your macbook pro 15 core i7 mid-2010 passes the intel graphics card to nvidia 330M graphics card with iPhoto for example.

Apple text :
http://support.apple.com/kb/TS4088

Sorry for my bad english.

Sy3

Level 1

0 points

Aug 8, 2013 1:50 AM in response to tim_ksa

Does this issue only occur with the 15-inch, Mid 2010 MPB? What about the 13-inch?

Aug 8, 2013 1:52 AM in response to Sy3

Only with the 15", which has the discrete NVIDIA GPU. If you're having problems with a 13", it's a different issue.

Clinton

pal4000

Level 1

5 points

Aug 30, 2013 1:49 PM in response to tim_ksa

Hi all

I also had this problem with my mid2010 MBP and had the logic board replaced by apple as described above.

Everything working well now except the sound quality of the internal speakers is now TERRIBLE compared to pre-replacement. Has anyone else had this problem?

MacBook Pro (Mid 2010) crashes continuously