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tim_ksa Author

Level 1

5 points

MacBook Pro (Mid 2010) crashes continuously

My MacBook crashes continuously for about a month now (started while using OS X Lion). My thought was to wait for Mountain Lion, make a clean install (formatting HDD) and then this should be resolved. Well, it didn't work. Still crashing while using more than 3-4 apps at the same time. All updates installed.

I really hope that someone is able to help me here. I already tried to run the Apple Hardware Test, but it's not available on my machine...

My guess it's that this might be a hardware problem, as it happened with Lion before.

This is the error report from the last crash (20 minutes ago):

Interval Since Last Panic Report: 106751 sec

Panics Since Last Report: 7

Anonymous UUID: 6A45F5E6-D4D3-4968-A933-5F141041D77F

Sun Jul 29 11:04:45 2012

panic(cpu 0 caller 0xffffff7f96561c85): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8129b40000 0x0a5480a2, D0, P2/4

Backtrace (CPU 0), Frame : Return Address

0xffffff8106be37e0 : 0xffffff8015e1d5f6

0xffffff8106be3850 : 0xffffff7f96561c85

0xffffff8106be38e0 : 0xffffff7f9665b5b7

0xffffff8106be3940 : 0xffffff7f9665b62b

0xffffff8106be39b0 : 0xffffff7f96970883

0xffffff8106be3af0 : 0xffffff7f9668175d

0xffffff8106be3b20 : 0xffffff7f9656b9e6

0xffffff8106be3bd0 : 0xffffff7f965670b8

0xffffff8106be3dc0 : 0xffffff7f96568ac6

0xffffff8106be3ea0 : 0xffffff7f964fc324

0xffffff8106be3ef0 : 0xffffff7f97ffa71f

0xffffff8106be3f40 : 0xffffff7f97ff98e7

0xffffff8106be3f60 : 0xffffff8015e3dcae

0xffffff8106be3fb0 : 0xffffff8015eb2677

Kernel Extensions in backtrace:

com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f964fa 000->0xffffff7f967fcfff

dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9646f000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f964e6000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f964a3000

com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f9 680a000->0xffffff7f96b2cfff

dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f964 fa000

dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9646f000

com.apple.driver.AGPM(100.12.69)[FBC949AC-F94D-39CD-96A0-C6F121EA7546]@0xffffff 7f97ff8000->0xffffff7f98007fff

dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9646f000

dependency: com.apple.driver.IOPlatformPluginFamily(5.2.0d16)[41B414E9-EC1E-3724-A158-14FD4 8712B0C]@0xffffff7f96f9f000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f964e6000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f964a3000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

12A269

Kernel version:

Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64

Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24

Kernel slide: 0x0000000015c00000

Kernel text base: 0xffffff8015e00000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 4445021361477

last loaded kext at 17879966952: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f97807000, size 32768)

last unloaded kext at 227031850441: com.apple.driver.AppleUSBUHCI 5.1.5 (addr 0xffffff7f96ddc000, size 65536)

loaded kexts:

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOBluetoothSerialManager 4.0.9f8

com.apple.driver.AGPM 100.12.69

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.0f2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleMikeyDriver 2.3.0f2

com.apple.GeForce 8.0.0

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleSMCLMU 2.0.2d0

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.ApplePolicyControl 3.2.6

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMuxControl 3.2.6

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.driver.AppleIntelHDGraphics 8.0.0

com.apple.driver.AppleIntelHDGraphicsFB 8.0.0

com.apple.driver.SMCMotionSensor 3.0.2d6

com.apple.driver.AppleUSBTCButtons 235.4

com.apple.driver.AppleUSBCardReader 3.1.0

com.apple.driver.AppleUSBTCKeyboard 235.4

com.apple.driver.AppleIRController 320.15

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.0

com.apple.driver.AirPort.Brcm4331 600.15.20

com.apple.driver.AppleUSBHub 5.1.6

com.apple.driver.AppleFWOHCI 4.9.5

com.apple.driver.AppleAHCIPort 2.4.0

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AppleUSBEHCI 5.1.5

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.driver.DspFuncLib 2.3.0f2

com.apple.iokit.IOAudioFamily 1.8.9fc9

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.2

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8

com.apple.iokit.IOBluetoothFamily 4.0.9f8

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleHDAController 2.3.0f2

com.apple.iokit.IOHDAFamily 2.3.0f2

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.nvidia.nv50hal 8.0.0

com.apple.NVDAResman 8.0.0

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.kext.triggers 1.0

com.apple.driver.AppleGraphicsControl 3.2.6

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.driver.AppleSMC 3.1.3d11

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.driver.AppleUSBMultitouch 235.7

com.apple.iokit.IOUSBHIDDriver 5.0.0

com.apple.driver.AppleUSBMergeNub 5.1.5

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOAHCIFamily 2.2.0

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOUSBFamily 5.1.6

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.20)

Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST9500420ASG, 500.11 GB

Serial ATA Device: HL-DT-ST DVDRW GS23N

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 4

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

MacBook Pro, OS X Mountain Lion

Posted on Jul 29, 2012 1:26 AM

Top-ranking reply

pieralex

Level 1

15 points

Posted on Jul 30, 2012 3:54 AM

gfxCardStatus will definitely help but I am afraid it will not solve your problem unless you are happy to work with the Intel GPU.

You should definitely get a Genius Bar appointment and ask them to run a video test (issue TS4088).

I assume your Macbook is not under warranty unless you have Apple Care but the "replacement program" will be free if your computer is positive at the test they have for that specific problem.

View in context

101 replies

Aug 8, 2013 1:52 AM in response to Sy3

Only with the 15", which has the discrete NVIDIA GPU. If you're having problems with a 13", it's a different issue.

Clinton

tim_ksa Author

Level 1

5 points

Jul 29, 2012 4:28 AM in response to pieralex

Thanks for your answer.

I didn't wanted to post yet, but it seems that I solved the problem. No black screen of death for more than 3 hours now and I stressed the system (Aperture, iTunes, Appstore, Google Earth, Mail, Skype, Safari, Word all open at the same time).

1 of these 2 solutions might have helped:

- I resetted the PRAM and NVRAM of my mac: http://support.apple.com/kb/HT1379

- Unistalled Adobe Flash by following their instructions: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

I will wait until tomorrow, if it doesn't happen again than this is the solution for this issue (at least for me).

Apr 1, 2015 9:09 PM in response to tim_ksa

I have the same Apple factory defect 2010 MacBook pro crashing continously cronic problem.

MacBook Pro (15-inch, Mid 2010)

Processor 2.66 GHz Intel Core i7

Graphics NVIDIA GeForce GT 330M 512 MB

OS X Yosemite 10.10.2 (14C1514)

Applecare refuses to acknowledge the problem exists and will not help. I am extremely disappointed and disgusted with Apple's customer service. They expect customers to throw away what they have and purchase new products every 3 years.

Mar 20, 2016 7:02 PM in response to CatFlap

I´d wish they would have replaced my logicboard last year in Germany in Gravis Store where I got my MacBookPro early 2011.

Last week I tryed it again in Vienna at Tools at Work. But no chance for any replacement.

They said for exampe I shoud have registerd myself and then I would have got an mail about this problem in 2013, when the problem was comming up.

But it seams like no one got any mail regards to this problem from apple?

The Gravis Store Worker also wrote me that since beginning of March 2016 the Mid 2010 Model is in Vintage status, so no chance for replacements or getting any part´s from Apple for this Mid 2010 MacBooks any more and they can´t even change the Logicboard for about 700€ any more

Well it´s ashame that Apple is dealing this way with most of it´s MacBookPro customers that spend around 2000$ that is rubbish because they did not build it the right way!

Well, the Gravice Support worker told me to call the apple help line and ask for obligingness or any help.

Well, after I read all your storys now I will call tham! I payed allready 60€ that Gravis Store check my Mac last year in May and now they say they can´t even help me at all because of that Vinatge status. So something is going terrible wrong here.

Mar 20, 2016 7:10 PM in response to fredrik82

What else did other people do to solve this probIem?

Some people are able to released and put the grafic chip back on to the logicboard with a very special machine.

After that some mac´s are running perfectly!
I know from one MacbookPro that was running the first 2 days without any spontanious shutdowns, but then they they went back to 0-15 shutdowns a day.

Another side effect was that the internal loudspeakers did not give any sound for the first week after that.

The starting sound was still working but there was no chance to get any other sound out of this mac.

But then from one to the other second it worked again for no reason.

And at least the whole mac was working better than before.
It was possible to use a second monitor again and do a little bit more grafic releated works than before.at

But most mac´s that got that treatment of remelting the grafik chip back on did work perfectly after that again!

Does anyone know more about this option?

Jul 1, 2013 3:15 AM in response to MacCreation

No reason to replace the upgrades - if the logic board fails the test, you'll get a new logic board.

Clinton

Mar 24, 2016 3:04 AM in response to BIKE1999

华强北的第三方维修一站式，包括除尘之类的，除尘之后，电脑反应也快了不少。我的Mac不发热。你自己可以打开后盖，清理一下。 good luck

BIKE1999

Level 1

0 points

Mar 24, 2016 6:19 AM in response to Supernovasia

真好我自己就算了我买了个散热板

Jan 16, 2013 3:48 PM in response to pieralex

i have my logic board changed by apple in sptember 2011.. in a mackbook pro mid 2010... for one year it worked well... last 5 months i got black screen many and many times.... apple says they wont fix it for the seccond time... well.. seems like its my fault they changed my logic board to anothey bad logic board...

Feb 26, 2014 6:34 AM in response to tim_ksa

Hi, thanks for everyone's help,

I got my mbp in may 2010, and now it has the same problem, however, Apple store refuse to fix my laptop says it is over 3 years replacement programme already.

too bad, I don't understand why they have such 3 year limit, cuz as a matter of fact, I bought the faulty machaine in 2010.

have no idea what to do now. 😟

May 30, 2015 11:25 PM in response to theodoros74

I just had the same experience - took it to the Genius Bar and they said the logic board will need to be replaced and I had to pay for the full cost. How did you manage to convince them to replace it for free?

Jun 29, 2015 2:25 AM in response to maxwellhill

Hello,

I have the same problem , Apple refuses to change the motherboard , I suggest you send a letter to Ireland to complain, it's a shame . This notebook cost € 1,500 . After all these years , 4 iphones , 2 ipads , 2 macbook apple let me down . I lost confidence . They tell me that the repair is about 600€.

Shameful.

Jan 16, 2013 3:54 PM in response to tonijjj

exacly what i got... same problem after getting my board replaced... and now apple wont fix it for the seccond time....

Nov 10, 2012 4:13 PM in response to Paul Derby

I took my MBPro in for diagnostics and able to create panic crash for them. They suggested I reinstall Mountain Lion. I did and for one whole day no crash. Day by day, they seem to increase. Last few days it crashes at bootup so heat not an issue. Itunes and Mail are main culprits. Guess I'll try NVIDIA before this becomes a paperweight...

Mar 9, 2014 6:44 AM in response to 4TeenK

Hey man:

yes they did give me a quote how much it will cost for repair the logic board, it was ard 700~800 australian dollar, and i was like TTTTTTT--TT. bye..

anyway maybe try first to see if they will repair it for you for free, you probably will be the luckiest one lol

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MacBook Pro (Mid 2010) crashes continuously