HL-2270DW printer: Wireless setup problem

Contact Brother directly for support.

Thank you very much for this link!

I was going mad searching for a solution.

This solutions also woks for HL-5280DW.

Thanks for the extremely thorough directions (with screenshots--so helpful) in setting-up a HL-2270DW printer.

The Brother software did not work at all for me and was a nightmare to say the least. Not using a CD or Cable worked much better.

Amazing directions--two thumbs up! 😀

Please Note:

If your network requires a password, make sure you enter the password were you see the words:

Passphrase or Paraphase (Under WEP Key selections)

Also, make sure you to have the correct Encryption Mode and Authentication Mode otherwise it will not work correctly. My attempts failed the first 2 times, because I had the wrong information.

Hi, I have the same problem, and I tried to follow the instructions, but, when I arrive to the step IV, I got stucked because I cannot connect my Time Capsule, this is what I get:

As you can see, it is different to the one shown in yhe instructions: I do not see the option: SETUP

Does anyone can help me with this?... I have a Time Capsule 2 TB Model A1409

Thank you!!

Hi DanielArg,

I have a Time Capsule 2TB Model A1409 just like you. It took me 3 or 4 attempts to get my Brother printer to connect---it was my fault as I kept missing key points, particularly in STEP 3. Also, I needed to alter a few of my Network Settings in Systems Preferences. I have attached several screen shots so you can see what worked for me. Please let me know how things turn out and do not give up....You are your Brother's keeper...LOL

Hi Daniel,

Me again...BTW..in the first screen shot above, my network name is Purple. :-)

Hi Rick,

Thank you very much for your messages. I'll work on this today, and I'll let you know about the results.

Regards, Daniel

Hi Rick

I have the same scren shots as you and my printer still is "offline" status.

I rebouted the router and restarted the Imac.

I called Brother suppirt and they wanted $99.99 to "solve" my problem.

Any thoughts I ay try

Thanks for hthe feedback

Bruce

This is from Tech support and it worked!

http://host220.brother.com:8080/sap/bc/bsp/sap/zsdb/display.htm?SOLUTION=2000000 28989

Thanks for the link Alex.

It also works for the Brother Laserjet HL 2135W, which I just bought today 🙂.

Sounds like it might be the generic solution to the OSX 10.8 issue with all Brother wireless printers.

Kind regards,

Paul

Thank you soooo much Alex. This totally worked!

I'm using 10.7 and my wife is using 10.8. I found the following (different) instructions from a thoughtful amazon reviewer for a simple way to set up wifi connection with the 2270dw. These instructions worked on both of our laptops:

As with so many tech units, it's the setup that is the hassle. I am a Mac person. Sure, I've used PCs at work and when I have to but I much prefer the Mac OS. The first indication that there was trouble was when the included setup disk refused to install the printer drivers because they were outdated. There was no link to update, no advice, nothing. So I went to the Brother site and after digging around through their horrible UI, I found the necessary updated drivers, downloaded and installed them. But that was only the start of the hassle.

The user manual is horribly confusing, to say the least, when it comes to setting up the wireless networking (at least to me). I suggest you ignore everything in the manual regarding networking. Let me give you Mac users some hints so you can avoid the wasted time and frustration I experienced:

1. After you've unpacked the printer, installed the toner and paper and printed a test page, go to the Apple web site and search for Brother printer drivers. Apple has all the latest drivers for download free.

2. Download and install the drivers.

3. Insert the CD that came with the printer and open the 'Utilities' folder. Do NOT use the 'Start Here OSX' icon.

4. In the Utilities folder, click on 'Wireless Device Setup Wizard.'

5. In the next window, Setting Up Wireless, click 'NO' then 'Next.'

6. In the next window, click 'checked and confirmed' then 'Next' (you don't need to read the stuff in that box).

7. In the next window, make sure 'Temporarily use USB cable' is selected, then click 'Next.'

8. Connect a USB cable from your computer to the printer.

9. In the next window, you will see the setup software searching for wireless signals in your area. Make sure your network is visible, then select it.

10. In the next window, input your router's wireless access password twice as requested. (Note: if you have an Apple Airport, do not enter the Airport PW, but your wireless access PW. If they are the same, no worries.)

11. Unplug the USB cable to the printer.

12. Click through to 'finish' and you are done!

Your Brother is now set up to print wirelessly and you can put it anywhere you like.

This worked for me, too! Thanks!

Great walkthrough... absolutely painless. For what it's worth, I was able to skip the step that included downloading and installing the Brother drivers, as they were installed automatically when I added the printer.