HL-2270DW printer: Wireless setup problem

I found the post by jld63 the most useful, particularly where it advises in step 5 to click "NO" when asked about "setting up wireless", which is totaly counterintuitive, because setting up the wireless is the whole intention. The next steps allow you to do it. But I had to do a few other steps to make it all work:

(1) I had to restart my machine and the printer for the printer to become visible in the setup wizard (2) I had to "add" the printer in the systems prefs box, and delete the older listing of the very same printer. I think it hangs onto its old settings, but when you add it again new, it comes in with new settings. I copy here jld63's steps:

"The user manual is horribly confusing, to say the least, when it comes to setting up the wireless networking (at least to me). I suggest you ignore everything in the manual regarding networking. Let me give you Mac users some hints so you can avoid the wasted time and frustration I experienced:

1. After you've unpacked the printer, installed the toner and paper and printed a test page, go to the Apple web site and search for Brother printer drivers. Apple has all the latest drivers for download free.

2. Download and install the drivers.

3. Insert the CD that came with the printer and open the 'Utilities' folder. Do NOT use the 'Start Here OSX' icon.

4. In the Utilities folder, click on 'Wireless Device Setup Wizard.'

5. In the next window, Setting Up Wireless, click 'NO' then 'Next.'

6. In the next window, click 'checked and confirmed' then 'Next' (you don't need to read the stuff in that box).

7. In the next window, make sure 'Temporarily use USB cable' is selected, then click 'Next.'

8. Connect a USB cable from your computer to the printer.

9. In the next window, you will see the setup software searching for wireless signals in your area. Make sure your network is visible, then select it.

10. In the next window, input your router's wireless access password twice as requested. (Note: if you have an Apple Airport, do not enter the Airport PW, but your wireless access PW. If they are the same, no worries.)

11. Unplug the USB cable to the printer.

12. Click through to 'finish' and you are done!"

So I have completed the steps, right down to "finish". Once I am done and try to print, it says my printer is "offline". Not really sure where to go from here.

This is my addendum to the instructions from the Amazon review quoted by jld63 earlier in this thread.

Note: I'm on a MacBook Air running 10.9.2 (Mavericks).

Regarding Step 1: The driver I found on Brother's website appears to be more up-to-date than the one available from Apple -- If you're on Mavericks, you may want to take a look at the Brother site here: http://goo.gl/qCkdb0 (Be Advised: URLs often change; if this link isn't good anymore, you'll have to do a search).

Regarding Step 2: If you use the Brother website referred to above, you only need to download the "CUPS Printer Driver" and the "Wireless Setup Wizard".

One last tip.

If:

1. The WLAN printout says "Connection: OK". (Get printout by pressing Go button five times).
2. The printer status on your Mac displays "Offline" when you try to print something.

Then:

Your fix is probably as simple as going into Printers & Scanners, deleting the printer, and re-adding it. (Note: Make sure it says "CUPS" for your driver.)

Thanks for posting this. Although the set-up instructions posted upthread worked previously, they didn't work with my new router. Downloading the CUPS driver worked beautifully. Much obliged.

Thank you, this was so helpful!

Also worked today for my HL-2270DW.

For those having issues with the Brother HL-2270DW printer going "offline", the solution is to set the IP address to "static":

1) delete the printer

2) restart computer

2) reboot your router (as I learned the hard way, this is an important step)

3) reset printer (turn on holding Go, release, press go 6 times)

4) wait 1 minute

5) configure wireless using SETUP as outlined in this thread; BUT, before quitting the webpage based configuration, DO:

5a) click configure TCP/IP, and under boot method, select static.

6) add printer, selecting the CUPS driver

Hopefully this solves your offline issues.

There is a way to use Airport Utility to quickly get a Brother 2270DW (and most other newer Brother wireless printers that have WiFi Protected Setup (WPS) on your WiFi network. The Apple routers are all set up to use the PIN method. No CD, Setup Wizard, browser, USB cable, or ethernet cable needed:

1 Open the latest version of Airport Utility (in the Applications > Utilities folder) on your Mac. The one I used has a graphical representation of your network.

2 Click on the icon of the router nearest the printer and then select “Add WPS Printer” in Base Station menu. That menu choice will be grayed out until you click on the router. In my case, it was an Airport Express that I use to extend the range of my Airport Extreme base station.

3 Meanwhile, restart the printer by holding down the GO button while turning on the printer power switch.

4 Keep holding GO down until all the LED's light up. You can let go when the Ready LED turns off.

5 Now press GO six times. The LED should light up as it resets and restarts the printer.

6 Back in Airport Utility, select “PIN Method” from the Add WPS Printer dialogue box.

7 Back at the printer, poke something sharp into the network card trigger hole at the lower right of printer on the back side.

8 Hold it there for about 4 seconds. A light above it will flicker. After a bit the printer will print out a PIN code.

9 Quickly enter that in the Airport Utility's Add WPS Printer PIN field and submit. If Airport got bored waiting, just select the PIN method again.

After Airport Utility thinks for a while, you will be good to go. In the Printers and Scanners system preference pane, the printer will now show up as a nearby printer and it will be added to the printer dialogue box.

This is September 11, 2015. Had a brand new , BUT OLD, (2007???) Brother printer 2170-W ( never opened) to set up with my brand new MacBook Pro. Retina, 2015. It worried me, but thanks to you, and another poster whose name I'll look up, it got done. The most important thing that was missing, was using the PRINTER PIN code PLUS how to get the pin code from the printer. I had used an older 2170 for years and loved it. But wanted to keep it with my pre-Mavericks computer. Next goal is a Brother 3170 CW.

Apple care had no idea how to help with this project. They never got as far as the pin code or the other choice. I wasted a lot of time trying to do things their way. Youngsters ( are you one?) don't seem to try to see the whole picture!!!

THANK YOU!!!!🙂 THANK YOU!!!!🙂 THANK YOU!!!!🙂 THANK YOU!!!!🙂 THANK YOU!!!!🙂 THANK YOU!!!!🙂 THANK YOU!!!!🙂

THANK YOU SOOOOO MUCH!

I have been messing around with this for a couple of days

It's fixed!

HI abgram:

No, I am not a youngster. Just been programming since I was a kid 50 years ago and on Macs from the beginning. Glad to help.

This helped me too! I am an advanced mac user but have tried for several years to figure this one out. THANK YOU to the person asking the right question and THANK YOU to the person who gave the link and answer! IT DEFINITELY worked for me on Mac 10.10 Yosemite with Brother HL-2270DW

Spent over two hours trying to get my Brother hooked to the network. <grrr> Found your link after 1.5 hours, then 1/2 hour more and numerous pages of printing, and the many steps, but it worked. Yay! Thanks! E

I have a Brother MFC-J835DW. For no reason, the printer was no longer communicating with my computer. I called Cablevision as I thought it was a WIFI issue. It was not. However, Cablevision did help me bypass the problem by walking me through how to input my router info into my printer. But the printer would not scan because it still said connection failed, so I still had the problem. I called Brother's support telephone line and they initially did not solve the situation. I called Brother again and this time I got someone that knew how to solve the problem. Go to Support.Brothers.com find the download for Control Center 4 Update. That will fix the problem.

Source(s):

https://answers.yahoo.com/question/index?qid=20090720231029AAohA8l