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My iPhone 4s won't shut off, it just restarts itself after a second

When I try to shut my phone off I slide the "slide to power off" thing it's circle pops up like its shutting off and then after a second the apple icon pops up and the phone turns back on. Help meeee!

iPhone 4S, iOS 5.1.1

Posted on Sep 9, 2012 10:33 PM

Reply
91 replies

Jan 6, 2014 4:14 AM in response to Mattijsfromnl

I have reviewed all the posts in this forum and tried cleaning the dock connectors, blowing out with compressed air, reset the iphone and restore the iPhone. All to no avail. I replaced the dock connector assembly and it solved the problem. A $7 part fixed the issue. I deconstructed the dock connector and found gunk and corrosion. It took a lot of scrubbing to remove it and I suggest it was not possible in my case to romove the materials that were causing the problem with a toothbrush/compressed air or alcohol. Much easier to replace the Dock unit. Do it yourself or pay the $30 for a pro to do it. User uploaded file

Jan 30, 2014 12:24 PM in response to hijackb

I'm new to this forum but I am so happy I found you gentlemen and ladies. I too was having the same problem over the last three weeks - very poor battery life on my 4S and it would not shut off. I took it to the Apple Genius bar and they did the diagnostics and said battery was still at 90 percentle range so that was not needed. I was told to wipe the phone completely and start over as a new phone. I really didn't want to go through that hassle (losing all my data) so I eventually found this forum and lo and behold people with the same problem. I cleaned my connector very carefully with a sewing needle using a magnifiying glass. I could not believe the "lint" I removed (I carry in my pocket always). After doing the cleaning it still would not shut down so I fould a repair shop and they replaced the connector for $50-the phone shut off with no problem. I charged it to 100% and unplugged it for 12 hours overnite with the Wi-Fi still on. Next morning I checked my battery percentage and it was at 93%!! So far today I have been using it for 6 hours and my battery percentage is at 86%.


Thanks to all you great people for taking the time to talk about and have solutions to the sometimes I-Phone problems that happen!

Feb 12, 2014 5:56 AM in response to Plastivision

Hello there.


I had the same 3 problems on my iPhone 4S :

- Automatically switch back on after switch off

- Sometimes no "iPhone speaker" choice when playing music

- Rapid battery drain and Usage time = Standby time


I had the iPhone dock connector replaced and all 4 problems disappeared for a week. Unfortunately, after a week the Rapid battery drain and Usage time = Standby time reappered, although I can switch the iPhone off (and it will remain switched off) and I no longer have the disappearing iPhone speaker problem.


Any one out there who has a solution for this last one problem ?


Thanks in advance for your help,


Antonio

Feb 15, 2014 9:27 AM in response to ariellechristina13

Been mulling this for years. I signed out from my Itunes account through the Settings>Itunes and voila, the phone finally turned off for the first time in years. Never knew that once you sign in you are signed in untill you sign off.


I was actually trying to get rid of various songs that suddenly appreared in my playlist from the cloud, songs that I never asked to be on my Iphone.

Mar 11, 2014 4:42 PM in response to hglovrpar

I am just looking into this now, and have read through all the posts. I plugged in my phone and noticed that it turns off. I have not yet tried to to turn it off after unpluggin it.


I always thought is was retarted that such a wide connection space should be left open for pocket debris to get in there. So Stupid!.


I now believe that I may have a solution not mentioned and one which would protect from the same problem occuring for those that have installed a new dock.


find an old or cheap iphone connector and cut off the cord, leaving it to cover the and protect the dock.


Not sure how this will work if at all. It may allow you to turn of the phone but may cause other issues with a false sensor to app situation. But with no cover on the market, and not wanting to screw around with replacing the dock it may be a solution that no one has mentioned on this thread.


regards,

My iPhone 4s won't shut off, it just restarts itself after a second

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