iCloud mail is down AGAIN

so, seriously, whats your suggestion?

John P. wrote:

Just a thought: What business would rely on a freebie e-mail account with no uptime guarantee? ::tapping foot::

Even Google Apps doesn't guarantee 100% uptime....

jamesfreynolds wrote:

Over 24 hours is just too much for any self employed person to go without emails!!!!!! There had better be some compensation to those who have lost work as a result of this. Apple should at least put all of us 1 percent in the picture.

came up for about 15 minutes, I got all the emails from these forums BUT no emails at all from the 40 hours it was down, now its down aagin and not working.

AGAIN, for ****'s sake apple get your **** together

Sorry Emiliano, I don't agree with you!

Apple sold us an Idea, Culture, call it what you will, centred around the idea of having all your stuff on all your devices all the time. The iPad, iPhone, mac are all disposable's, Just like any mobile phone, it's useless without its network.

Down again here, too. Server p04.

Was up for about an hour, getting a ton of messages from this thread. Plus a handful of regular emails from today and yesterday.

Now... back down.

Status page says the outage is still happening.

Bummer.

This is so annoying, i can't work proporly. I have been using my .mac / me account since the start. I use it as my primary email account for work. Some of my clients are furious.

I want to sue apple for this. I'm sorry but 2 days without email, without any explanation, that is inacceptable.

a devoted mac user from Europe

Here in DC, first 60+ messages came in at 4:30 EDT, however they were all from this discussion thread. Now emails from today are coming in (6:00 EDT) but not a single one from 9/11 or from the entirety of 9/12 before 4:30 pm Have to say that I"m not hopeful of every seeing those emails at this point. This has been very disappointing customer services -- I particularly feel for all of us whose work was affected. I do have one extra account but I rarely use it and I had to scramble to get the email address out to people to use while my me.com was down for almost 36 hours.

I agree, I love Mac and all that it is and will get the new iPhone5 but not having email for two days now isn't good. If Apple would only tell us what is going on and how long they think it will take to fix, I for one, would happy in knowing. I have work emails that I can't get to, no one can contact me because "me.com" is my main email.

I really hope this gets fixed soon...

getting the feeling that outages usually affect OLD accounts, but not sure. My account was migrated from .Mac, then .Me, it's 12 years old now (yep... got my free .Mac account in 2000)...

Anyway it just came back, about 5 minutes after I finally sent a complaint to the iCloud feedback page. 2 days of downtime = absolutely ridiculous. In 9 years of using Gmail, this has never happened.

Hmmmm that is intersting Nikolaus! Mine is also a very old account that has transitioned through their various programs over the years. It would be interesting to see if that is a common factor.

I am glad it is now coming back online -- it is AMAZING how many emails I missed -- right now I am at 471 ! And they just keep on pouring in!

NOTHING is free. We bought their %!*#-ing iPhones, didn't we? And their Lion OS and Mountain Lion OS software, didn't we? And their expensive computers and monitors and accessories? And their iPads? It comes with the Mac OS software ... but you have to buy the OS software to get iCloud, so nothing is free. You don't treat customers this way. Not if you want to keep them ... not good. Taking customers for granted is a pretty STUPID way to do business ...

Perhaps everyone who has been without email for the past two days should send an email to Tim Cook at Apple and complain. I'm sure you could find him at one of these addresses:

Or some configuration like that ... I had a problem a few years back with an Apple Store in Colorado, really poor customer service in the store (insulting behavior by an assistant manager) and I wrote a letter to Steve Jobs and sent an email to every email address configuration I thought he might be using, and I got a reply the next morning, a follow-up call by the district manager. I was treated royally after that, I can tell you. (A gift certificate for the full value of a regular iPod!) ... at any rate, someone at the top of the pyramid needs to know that customers are NOT happy. Who better than the top dog himself?

<Edited by Host>

My mail came back up about 20 minutes ago. I am deleting the forum updates as fast as I can. It seem my new rule to do it doesn't work. I am getting emails from yesterday and my folder structure is intact, fortunately.

Bad customer service to me is not listening and paying lip service the the issue. I have worked in Technical Support for 17 years. Apple owes each of the affected account holders a sincere appology. (a free iPhone5 would be nice.. but that is a definate pipe dream)

I was looking for a Teaching Job in Dubai!! I have a doctorate in Education! 😁

I couldn't send any emails -- maybe THIS would get me a connection. (I'd use the mac mail address but.... not sure I'd every get it.. lol)

My emails are starting to come back .. hundreds of them. Slow but.. still coming.

<E-mail Edited by Host>

At this point, I'm not sure what is worse: 1) The email being down, or 2) the fact that I'm now getting only emails with comments from everyone in this forum. Either way, I can't leave Apple Mail fast enough. What a JOKE.

Okay, I tried all of these, and the only one that did not bounce the first time was tim.cook@apple.com. Then I sent an email to that address alone, and guess what! Here is the message (Tim Cook no longer "on the server"!) I wonder why? 😕

I'm sorry to have to inform you that your message could not

be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to <postmaster@apple.com>

If you do so, please include this problem report. You can

delete your own text from the attached returned message.

<tim.cook@apple.com>: 550 5.1.6 recipient no longer on server: tim.cook@apple.com