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iCloud mail is down AGAIN

I am NOT a happy camper, Apple - can't get email once again because iCloud Mail is down. Again.


Fix it. Get it right. When I read that it affects only a "small number" of users that means nothing. I'm ALWAYS ONE OF THOSE AFFECTED.


Sorry for the shouting - I haven't had my coffee yet.


Grrrr.

Posted on Sep 11, 2012 6:51 AM

Reply
628 replies

Sep 11, 2012 7:32 PM in response to PatsyKB51

down since about 8 am in NJ.... outgoing mail working fine but not able to receive email. Odd. I get the wanrning that the incoming server is not recognizing my password but it is correct. I have another .me email address that is working fine and it shows a different incoming IMAP server.


Of course this one is my business email and as such a royal pain.

Sep 11, 2012 7:41 PM in response to PatsyKB51

I have not been able to access my email since ~10:30 PDT last night.


I noticed Apple said it was limited to folks who recently changed their passwords. Not true. I had not changed my password in months (though when I tried to log on to the forum after not being able to access mail for over 16 hours Apple forced a password reset for me).


I moved all my contacts and calendars to GMail ages ago, but have just been slow about cleaning out my me.com mailbox ... as soon as iCloud is back up, I'm downloading all my email to Outlook and ditching iCloud email alltogether.


And I'm tempted to move to Android at this point so I can move to Credo. iOS used to be great, but for all the control freak issues Apple has about managing it systems, they have had a lot of hacking and a lot of product failures in the past couple of years.


Bye-bye Apple. My AT&T contract is up this month.

Sep 11, 2012 7:58 PM in response to meachman

iCloud mail is still down. I wouldn't go to extremes as many have commented about ditching their phones. Go ahead, just wish there was a little more notification from AAPL that they are having technical difficulties.


I had been thinking something was wrong with my device, on iOS, mail continuosly runs so you don't really have an indication that it is any specific service thats not working.


Hopefully it will be back up soon!

Sep 11, 2012 8:06 PM in response to SAKIspurs

And the next update has been moved from 20:00 PDT to 23:00 PDT....another three hours to wait for ANY news at all on whats going on....sure Apple could make a statement on what's going on.


I agree with with others about GMail...I moved to an iCloud account because i heard it was safe and reliable...I'm seriously begining to wonder if that is actually the case now.

Sep 11, 2012 8:15 PM in response to SAKIspurs

I guess the silver lining is that there is more than one 1% and that this 1% may need to rethink its email strategy and look for a more robust proffesional email solution so this does not happen again. I have never heard of an email outage that lasted this long, although up to iCloud Apples email had been rock solid and seemed like a great business solution. This is the worst email outage I have ever experienced and I will not know how this has affected my business until I can get my emails again, and I was expecting info on travel and meetings and feedback on projects, all time sensitive, 18 hours without my business email and counting.


iClod if ask me.

Sep 11, 2012 8:32 PM in response to PatsyKB51

The lack of updates and information coming from Apple about this is almost as frustrating as not getting my email.


Dear Apple,

Please let your customers know what is going on!! When do you expect this will be fixed? Should I continue to check for my email every 20 minutes? That has made for a really long day! Not to mention my useless trip to the Apple store.

PLEASE tell us what is going on. The lack of updates and information is almost as frustrating as not getting my email.


PS. The "system status" update every 2 hours isn't cutting it!

Sep 11, 2012 9:29 PM in response to PatsyKB51

Amazing - Such a international exchange!!! It is crazy that this service is down and affecting so many people in so many different places! 1% Ha! Oh.. on last check they "upped" it to 1.1% ... like that made a difference.


I miss the ol' Moble Me. All the many years I had that we had very few problems - not like it has been since we had to switch over.


Let's all hope we wake up to our emails tomorrow!! In the meantime, I guess we should all just go to bed and realize there is nothing we can do about it tonight.....


Sleep Well

Sep 11, 2012 9:33 PM in response to sthorington

1% my ***!


I've been down for 17 hours that I am aware of. I know a lot of others that are down here in Southern California as well. Maybe they meant that the equivalent of 1% of the WORLD was down...not 1% of iCloud customers.


It doesn't speak well of Apple to not be able to fix this problem by now. Perhaps they are all working on tomorrow's Key Note and figure that this mail problem can wait? Not gonna' sell a lot of phones with that attitude!


Very disappointed.

Sep 11, 2012 10:39 PM in response to PatsyKB51

Still down in Courtenay, BC Canada. I made the mistake of using this email for college communications and the like. Dang. I wonder if we are even going to get an APOLOGY for all this drama. Cuz for us, in the support community, it's a serious hiccup in the day.

I could say something mean, but I believe some of the other posts have summed up my pent up feelings. So I will CHEER for apple instead, to freaking fix it faster. Go apple GO!

iCloud mail is down AGAIN

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