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iPhone 5 preorder says it will ship in two weeks

Just preordered the Iphone 5 and my receipt from the Apple store say that it will be available to ship in 2 weeks and will be delivered within 5 days after shipping. What???? I thought I would get it on the 21st of Sept. If this is true I will be canceling my order and getting in line at an Apple store onthe 21st. Also, At&t is saying that I am not elligable for an upgrade yet I bought my 4s the first day it was available last year. I had to pay 650 for it. Anyone else having similar problems.


Peter

Posted on Sep 14, 2012 1:17 AM

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134 replies

Sep 15, 2012 11:40 AM in response to petersarantis1

I ordered mine at around 2:35 AM Pacific Time. However, my email from Apple also said it will ship in two weeks. What I just don't understand is if Apple supposedly ran out of pre-order stock in the first hour, then what stock did I pre-order from and why is it going to take this long? Why would this second stock or pre-orders take so much longer to ship? Have these phones not been made yet? Is that why it will take two weeks?

Sep 15, 2012 12:28 PM in response to rixa001

This is my status: The order has been submitted and requires manual processing. If there is an issue processing the order we will contact you.


I called Sprint twice to make sure they don't need anythign else from me. They said they have all that they need and to check back in a couple days for delivery conformation number. But honestly, that status doesn't make me feel very conformtable that I'll be getting my iphone on Friday :-/

Sep 15, 2012 12:48 PM in response to petersarantis1

I placed my preorder as soon as I got up yesterday. It first said I would be getting mine in the 21st and then changed to October 5. I talked to Apple and expressed my frustration that it had originally said the 21st and then changed. They said there is nothing they can do and if I want it on the 21st, to go to the store and join the line. I told them that would not work as I am a teacher and would be at work until late afternoon. Her response was that perhaps I could take the day off. That was a silly suggestion. I am disappointed with how they did preorders this time and how my delivery changed, but there is nothing they can or will do. I don't know if it would be worth trying to go to the store to try and get one before the 5th of October or not. Opinions welocme.

Sep 15, 2012 12:56 PM in response to teach5

I'm thinking the same teach. I don't understand why they think it's alright to make those of us who pre-ordered on the first day wait while they sell them to whoever walks in off the street. Whatever happened to customer loyalty? Whatever happened to first come, first served? I guess they figure they have our money, they can treat us however they choose.

Sep 15, 2012 1:07 PM in response to CoasterFanFL

Yeah it's actually really messed up. I woke up at 2:30am to order at 3am and it said it would arrive on the 21st. I order and it changes to 2 weeks. I called them many times and just like Alexander said, anyone can walk up next Friday and get one. I would cancel and wait in line but I have a Mon-Fri job and can't. I'm so ****** off.


Just a FYI for everyone though, I was able to get them to change my shipping to 2-3 day instead of standard. It's still not right, but I suppose better then nothing. So try to get them to do that.

Sep 15, 2012 1:11 PM in response to Alexander78910

I'm on the same boat with all of you. I even called apple today to see if I could pay for expedited shipping so I didn't have to wait until the 5th. They said the shipping they use says standard but is actually expedited. 5 days is not expedited in my eyes. Apple should know they are big. This event is probably the biggest release they have had in awhile. Everyone has been waiting for the iPhone 5 for over a year with a disappointing 4s release that we all thought would be the five then. They should have known there orders would have been swamped and had more supply ready. No ill will towards the 4s I have it but nothing compares to what is now the 5. And as of now order is still processing with the same delivery date 10/5. Going out of town the 4th. Keeping my fingers crosses they will get it to me sooner

Sep 15, 2012 3:09 PM in response to petersarantis1

I ordered mine at 7:45am Eastern time for me and 10:45 for the wife. I got the same response time for both.


Your iPhone has been reserved and should arrive as soon as Sept 21, 2012.
Your order may be subject to AT&T eligibility and credit requirements. If we have any questions about your eligibility or your order, we will contact you via email.
Reference Web Order Number: xxxxxxxxxxxxxxxx
You can view the status of your order in Premier at any time.
Items may be shipped separately. Preorder items will be shipped as soon as they're available.


it says pre order prosessing today which is new.. i am not sure where this leaves me so any input would be great since this is my first time ordering online.

iPhone 5 preorder says it will ship in two weeks

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